Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
The best Salesforce product I know!
What do you like best about the product?
The most meaningful feature that have benefited my organisation is the lead management.
Having leads come in from various sources, managing them were a nightmare as we weren't able to jump on hot leads; but thanks to the Salesforce lead management and in particular the Round Robin features, we have seen a whopping 55% increase in efficient management and assignment of incoming leads.
The other feature is Sales cloud's ability to integrate with virtually any tool we need, especially Accounting tools.
Having leads come in from various sources, managing them were a nightmare as we weren't able to jump on hot leads; but thanks to the Salesforce lead management and in particular the Round Robin features, we have seen a whopping 55% increase in efficient management and assignment of incoming leads.
The other feature is Sales cloud's ability to integrate with virtually any tool we need, especially Accounting tools.
What do you dislike about the product?
Sales Cloud is quite an expensive product!
What problems is the product solving and how is that benefiting you?
Our inability to manage incoming leads led to low rates of closed opportunities.
Using the Salesforce lead management feature massively improved how we managed leads through to Opportunities.
Using the Salesforce lead management feature massively improved how we managed leads through to Opportunities.
Great product
What do you like best about the product?
The way the data is managed , processed is very great, Also working with sfmc putting up the automation Sql and journey are ways easy to understand and working, can be integrated easily with third party tools for more refined results, quick resolution from backend team
What do you dislike about the product?
Some feature of Sql are not available , which makes Sql not work as expected
What problems is the product solving and how is that benefiting you?
It's allowing me to approach our end users in a better and efficient way
Amazing ROI
What do you like best about the product?
Easy to implement, maintain, configure - very scalable
What do you dislike about the product?
When interfaces with other ERPs, 3rd party platforms you definitely need to involve a very experienced Enterprise Architect to build the entire infrastructure taking into account existing platforms
What problems is the product solving and how is that benefiting you?
Overview on prospects, customers, after sales processes, dashboards, reports
Business critical
What do you like best about the product?
Ease of use and configurability. So easy to use and keep track of all customer or potential customers during the lifecycle and if business processes change it's so easy to amend.
What do you dislike about the product?
There is a steep learning curve to do the real clever stuff and it nearly always needs some sort of customisation
What problems is the product solving and how is that benefiting you?
Improves the lead to quote the cash process and speeds everything up. Ensures we do not miss out on anything
Smooth experience
What do you like best about the product?
Opportunities, accounts,Leads very functional with sales process. The functionality to combine records into one view very useful
What do you dislike about the product?
Bit bland design, more summarisation so don't need to scroll
What problems is the product solving and how is that benefiting you?
Pipeline generation, lead generation, account management
Best CRM ever
What do you like best about the product?
structure around the sales area in our crm solution
What do you dislike about the product?
sometimes we need more info on how to use the standard stuff
What problems is the product solving and how is that benefiting you?
putting some structure around how we use our sales pipeline
Sales Cloud boosts business
What do you like best about the product?
The number of different features out f the box that can support a variety of businesses
What do you dislike about the product?
Licence costs are high but appreciate it is the "base" platform access
What problems is the product solving and how is that benefiting you?
Visibility of pipeline and status with prospects, managing our operations and time
Great Platform
What do you like best about the product?
It's easy to onboard and teach new users via trailhead
What do you dislike about the product?
Some outdated features still in classic design
What problems is the product solving and how is that benefiting you?
End to end sales process management
Best pipeline management
What do you like best about the product?
Best pipeline management. opportunity funnel
What do you dislike about the product?
The opportunity probability mapping can be improved
What problems is the product solving and how is that benefiting you?
Pipeline management
Great tool for sales
What do you like best about the product?
Sales cloud helps me to complete my job and automate key parts of the process
What do you dislike about the product?
Some features are outdated and stuck in classic
What problems is the product solving and how is that benefiting you?
Salesforce partner, tracking projects and cases
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