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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Manav K.

Love it. We use it!

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Comprehensive platform capabilities allow seamless experiences
What do you dislike about the product?
Need to explore more of it . I don't think I dislike it.
What problems is the product solving and how is that benefiting you?
Central Platform for our sales community


    Sports

Custom built

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
That we can use the building blocks to build products that suit our business. We are also able to continuously improve the experience at speed
What do you dislike about the product?
Sometimes the pages can be quite overwhelming for users
What problems is the product solving and how is that benefiting you?
Pipeline, ticketing


    Heidi M.

Transformative

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Data at your fingertips about your customer base
What do you dislike about the product?
Configuration when things are custom - but...
What problems is the product solving and how is that benefiting you?
Operations for client base


    Liz R.

SalesCloud is the way to go!

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud is super helpful to streamline our processes.
What do you dislike about the product?
The price of Sales Cloud is a little high
What problems is the product solving and how is that benefiting you?
Prior to Sales cloud we had to create multiple templates for our clients and now it's reusable


    Financial Services

Good product

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Organizes all our Sales prospects and clients
What do you dislike about the product?
Could be shrunk down to be more manageable
What problems is the product solving and how is that benefiting you?
Gathers contacts


    Mental Health Care

Sales cloud

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It allows us to keep track of leads and monitor status within the pipeline.
What do you dislike about the product?
Our customizations break sometimes when there is an update.
What problems is the product solving and how is that benefiting you?
We use it to track the sales of our product. Find insights into potential customers.


    Banking

so good

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
it is helpful to seek the real estate location detial
What do you dislike about the product?
view various aspects of the cases customer needs
What problems is the product solving and how is that benefiting you?
to confirm detail about buildings


    Banking

Sales Cloud Experience

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Lead and opportunity management to track and manage
What do you dislike about the product?
Ability to get scores and qualifications
What problems is the product solving and how is that benefiting you?
Sales cloud helps manage sales pipeline


    Financial Services

It’s good

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
One place to manage all engagements, interactions, and sales success
What do you dislike about the product?
Can sometimes feel admin heavy, sales team complain of time spend doing admin. Difficult to balance
What problems is the product solving and how is that benefiting you?
Central repository for business leaders


    Higher Education

higher edu advancements in sales cloud, fundraising found it very helpful for leads and stewship

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Our fundraising can quickly find the leads and develop the next step for ask and stewardship
What do you dislike about the product?
The campaign effort still need to go the marketing cloud
What problems is the product solving and how is that benefiting you?
All constituencies are in one place, easy to track progress