Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Great at reporting and analytics
What do you like best about the product?
Reporting and Analytics mostly and visualisation of data
What do you dislike about the product?
Sometimes it is slow, customer support can be better
What problems is the product solving and how is that benefiting you?
It helped with historic data visualisation for better decisions ahead
Review:Salesforce Sales cloud
What do you like best about the product?
It is the best CRM tool in the market. You get to learn free of cost and its so user friendly.
What do you dislike about the product?
Not downside but as a developer you may need to have knowledge on Java programming language if you want to deep dive in developing your applications.
What problems is the product solving and how is that benefiting you?
All CRM landscapes are present in one platform. You can connect to all enterprise applications without any difficulties. Data loading, lead generation, campaign management etc are very easy. Security is well advanced and you always get updates as well.
I'm a salesforce fan boy
What do you like best about the product?
It is totally empowering. I've been using salesforce for over 15 years and love how flexible it is. Their support is top shelf.
What do you dislike about the product?
Nothing. Other than that they eliminated flows.
What problems is the product solving and how is that benefiting you?
Managing sales org
Salesforce Sales Cloud Best CRM i ever seen
What do you like best about the product?
The best thing that i would like from sales cloud is that the creation of case and work orders. It supports customers to interact with people like a social platdorm and getting updates on daily basis. Doing this Everyday it really helps the customers to interact with new peoples and keep on sharing their insights.
What do you dislike about the product?
I'm using this sales cloud for the past 2 years and i havent seen any lag or defect in this product.
What problems is the product solving and how is that benefiting you?
Day by day sales cloud helps our customers in increasing sales efficiency and sales growth. Through sales analytics it helps us to customize/enhance our business products to get reach in high level. Eventhough its providing a path to provide a support for those products as well via work order creation and assigning immediate technician to get that fixed. Sles cloud really helps our ORG to increase productivity and better relationship among customers.
Unlocking sales process with valuable insights about businesses
What do you like best about the product?
I like the way of salesforce sales cloud providing insights about businesses to help their sales process for boost productivity through lead management, opportunity tracking and contacts management in sales cloud so these type of sales process will give best user experience interms of finding best insights about products.
What do you dislike about the product?
I dislike, complexity of setting up the configuration for contacts management and salesforce configuration which makes me to take time so when I was a new to salesforce sales cloud I'm find difficult to finding and configure setups for this salesforce sales cloud
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud solving problems besinesses to help their product sell, buy to their target customers efficient by using this leads management, opportunity tracking and contacts management and whcih was benefit to me to find the best insights to analyse my target merchants to buy and sell for products quality
Super Customizable Platform - Endless Opportunities!
What do you like best about the product?
as an admin, im privvy to whats possible on the back end for our front end users.
Flows, and automation in general, allows for a much more robust and clean user interface which makes for a pleasant experience. On the Ops side, it also helps enforce data integrity which is so important!
Getting a lot of love for flows in the releases! Thank you!
Flows, and automation in general, allows for a much more robust and clean user interface which makes for a pleasant experience. On the Ops side, it also helps enforce data integrity which is so important!
Getting a lot of love for flows in the releases! Thank you!
What do you dislike about the product?
again, on the admin perspective, sometimes support from salesforce is lacking in terms of speed, understanding, and human-ness.
ive had reports of colleagues submitting tickets with very detailed information, and getting responses that clearly show the ticket wasnt read well.
ive had reports of colleagues submitting tickets with very detailed information, and getting responses that clearly show the ticket wasnt read well.
What problems is the product solving and how is that benefiting you?
Helping keep track of the thousands of clients and their information, along with communications ranging from email, to our native in-app messaging, all tracked in salesforce.
BEST TOOL FOR TRACKING BUSINESS CREDITS
What do you like best about the product?
This application very user friendly. We can track our business credits and all details very simply.
What do you dislike about the product?
This application has been improving day by day.
What problems is the product solving and how is that benefiting you?
We can track all leads very easily,this will ensure high rate of conversion and revenue growth
Incredible power for a Sales tool
What do you like best about the product?
Sales Cloud is incredibly powerful and flexible to meet a wide variety of business needs. It provides so much more functionality than just Sales tools. It's incredibly customizable and automatible. To get the most out of it, you will need an expert to configure it.
What do you dislike about the product?
There isn't much to dislike about Sales Cloud. It's a premium product so it's fairly expensive, but you get a lot if you have the right people configuring it.
What problems is the product solving and how is that benefiting you?
Sales cloud allows us to bring in many unrelated business units who use Salesforce very differently into the same org, yet keep each business unit's data completely separate. We customize unique solutions for each unit and have a significant impact on business process efficiency and performance.
Good tool to use
What do you like best about the product?
Easy ti use. I can use with out any technical support
What do you dislike about the product?
It might be deficult for new users best to make some free learning videos
What problems is the product solving and how is that benefiting you?
Easy to track location and solving problems for finding current location
A fully organized tool for CRM
What do you like best about the product?
It gives deatialed reports of different metrics that you normally use in customer service. You can create your own reports if you are on management level, which helps A LOT. Easy to use in creating tickets and helping customers as an agent.
What do you dislike about the product?
It lags a bit when connceted to live tools like Five9 and Nice
What problems is the product solving and how is that benefiting you?
It is helping in customer service, creating tickets for them and have the history of their previous interactions etc
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