Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Salesforce product manager
What do you like best about the product?
Simple to use and train sales reps. Incredibly organized and efficient
What do you dislike about the product?
Explaining objects/records/apps to end users
What problems is the product solving and how is that benefiting you?
Keeping organization of all sales correspondence, opportunities, leads
Secure clod platform for Finance
What do you like best about the product?
More focus on data and AI and genAI for future business. Very good tool for CRM domain with current market
What do you dislike about the product?
License cost seems to be high and CRM NEED more tool like table and informatics which offer as one license instead of different license for each
What problems is the product solving and how is that benefiting you?
More robust and data well integrated and connected. Very easy integrated
Can’t do my job without Salesforce
What do you like best about the product?
It has the structure that frames up my work- accounts, contacts, opportunities, activity, partners, etc. and it's all connected so I get the right view and focus for what I'm doing right now. Territory planning I'm focused on accounts, prospecting is contact focused, and the deal execution is opportunity focus. But it all links up. I don't have to remember everything or shuffle through notes (old dog here, new tricks come hard haha)
What do you dislike about the product?
Sometimes it feels like I need to click "through" windows to get what I want. And then again to get back.
What problems is the product solving and how is that benefiting you?
Stay on top of deals, let's my boss see what's going on, keep deals moving.
Salesforce Sales Cloud
What do you like best about the product?
Salesforce sales cloud has multiple integrations and is very good for keeping track of prospects in pipelines.
What do you dislike about the product?
The learning curve is steep at the beginning.
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud is solving my customer relationship management issues.
Grow and progression
What do you like best about the product?
I like how easy it is to manage my clients and how easy it to build on the platform and keep enhancing the platform
What do you dislike about the product?
Nothing really, it's a good overall platform
What problems is the product solving and how is that benefiting you?
Client management and email management
Vice President, Sales
What do you like best about the product?
Sales Cloud enables my team to operate very efficiently. They prioritize leads effectively and can target buyers who are ready to purchase. For a manager, the reporting and dashboards are vital.
What do you dislike about the product?
Some confusion on products, example do you need data cloud to enable certain AI tools?
What problems is the product solving and how is that benefiting you?
Prioritizing leads for my team, enables them to work effectively and not waste time on leads that don't show buying signals
I had really great experience using Salesforce.
What do you like best about the product?
CRM integrated with Ai and fast automations.
What do you dislike about the product?
Nothing, everything is good using sales cloud.
What problems is the product solving and how is that benefiting you?
Salesforce solving customer analysis
Director
What do you like best about the product?
Centralized client data, 360 view of a client, and case tracking.
What do you dislike about the product?
The UI, depending on what you have can be boring.
What problems is the product solving and how is that benefiting you?
Creating efficiencies and reducing swivel chair effect.
Positive experience capturing relationship data
What do you like best about the product?
I like being able to have a potential to build a 360 view of the customer for the business sales teams and incorporate information from other support business areas.
What do you dislike about the product?
I would like for there to be more OOTB functionality to connect objects for a holistic view of a client. So for example, showing opportunities, contacts, custom objects, etc. I also wish the OOTB activity tracker wasn't as difficult to navigate to specific events versus having to continuously scroll and manually look
What problems is the product solving and how is that benefiting you?
Having a central location as the source of truth for relationship information and data on a client
Salesforce helped modernize our operations and sales!
What do you like best about the product?
Easy to use tracking and friendly data reporting
What do you dislike about the product?
Help with adoption, after we got everyone used it the power was really seen!
What problems is the product solving and how is that benefiting you?
Lack of visibility into our sales teams data
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