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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Gurpreet K.

Expensive but fast to market and easy to scale

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Out of box features - the schema is robust and I can literally fit all business needs into the same scheme.
What do you dislike about the product?
License model - at times all users need not to have access to all but just 1 like oops but we need to have full blown license for it. Customer's doesn't like it much!
What problems is the product solving and how is that benefiting you?
It is highly used for sales tracking, revenue analysis and sales reps, managers, directors are all looking into those numbers everyday.


    Consulting

The best solution to accelerate sales and manage customer information

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Sales Path really help our business and clients to track progress on prospecting, nurturing and deal management.
What do you dislike about the product?
The OOTB quote, order and related objects are not built for deep customization.
What problems is the product solving and how is that benefiting you?
Manage customer relationship at the early phases of acquisition.


    Lokansh G.

Good overall product

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
The UI/UX is pretty good product. We are using it for marketing our products.
What do you dislike about the product?
It's a data based setup instead of metadata.
What problems is the product solving and how is that benefiting you?
We are hsing it for marketing our products all over the country and monitor live location


    Felipe L.

The best CRM tool

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
I have been using Salesforce for over ten years, the best tool we have, we have deep customization and a lot of integrations
What do you dislike about the product?
Maybe just the high price, and the way they try to sell you new funcioality
What problems is the product solving and how is that benefiting you?
We ability to connect with our worldwide teammates, streamline sales process and realitime integration with our ERP


    Subhasis D.

Sales cloud has lot of potential

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
I like ui experience aroubd Sales path, forecasting,
What do you dislike about the product?
I think it can improve the Opportunity conversion user experience
What problems is the product solving and how is that benefiting you?
It solves our crm journey


    Jaeven L.

Salesforce Sales Cloud from a Consulting Perspective

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Offers scalable way to track Customers and accounts
What do you dislike about the product?
Setting up email to case requires a mailing address that is hard to setup
What problems is the product solving and how is that benefiting you?
Allows tracking of different customers and allows creation of easy to follow business processes


    TINA H.

Director of sales operations

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Relational and ease of use. Easy to manage
What do you dislike about the product?
Too many updates and always changing terminology and features
What problems is the product solving and how is that benefiting you?
Pipeline management


    Bhushan M.

Salesforce Sales Cloud

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
In sales cloud, I like sales performance management which can refers to the set of processes, strategies, and technologies that organizations use to manage and optimize the performance
What do you dislike about the product?
I don't thing there is any dislike about salesforce sales cloud. Because, sales cloud give us a powerful automation product like sales engagement, sales AI, sales analytics and sales performance management.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud provides a centralized platform for storing and managing customer data. This helps organizations overcome the challenge of scattered information across multiple systems, spreadsheets, or departments


    Robin G.

Great product and support for the product

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud is the defacto standard for Sales applications. Whether it is the friendly UI, top of the line support docs or even GenAI apps, people look upto Sales cloud when they aspire an enterprise grade application.
What do you dislike about the product?
The support can get complicated at times
What problems is the product solving and how is that benefiting you?
Joining the dots between on ground sales all the way upto revenue realisation


    Automotive

Using sales cloud for a variety of custom solutions in auto

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
That is is flexible and extendable and can be integrated with many applications externally
What do you dislike about the product?
Products or certain features are rigid and cannot be modified
What problems is the product solving and how is that benefiting you?
Ability to track and build reports upon our sales and business accoubts