Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Unified Data from Multiple Sources
What do you like best about the product?
Unified data that can be brought in from multiple sources.
What do you dislike about the product?
Apart from high cost, there is always a security risk.
What problems is the product solving and how is that benefiting you?
It will allow to get consolidated data
Great Intuitive Processes, but Licensing Costs Are a Concern
What do you like best about the product?
Intuitive, industry best practice processess.
What do you dislike about the product?
Cost and feature based licenses are a cause for pause.
What problems is the product solving and how is that benefiting you?
Source of truth for customer contact information
Mr
What do you like best about the product?
The implementation process was quick, and Salesforce Singapore provided excellent support throughout the setup.
What do you dislike about the product?
As local technology partners, we require Salesforce presentations to be conducted locally in Pakistan.
What problems is the product solving and how is that benefiting you?
We are currently evaluating Sales Cloud, following our recent assessment of Service Cloud for our contact center implementation.
Easy to Use with Great New Features, but Steep Learning Curve
What do you like best about the product?
It is very easy to use and Salesforce has been implementing new features such as agent force
What do you dislike about the product?
Sometime the learning curve can be steep
What problems is the product solving and how is that benefiting you?
Reaching out to our customers, all in one central platform
Flexible platform, but with challenges in implementation
What do you like best about the product?
Adaptable platform that we can customize as needed
What do you dislike about the product?
Difficulty in implementation, we need more partners
What problems is the product solving and how is that benefiting you?
Qualified sales process
It SW architect manager
What do you like best about the product?
Easy to use for all the users, can integrate for all areas
What do you dislike about the product?
Sometimes it is confusing to use, expensive
What problems is the product solving and how is that benefiting you?
Integraring the sales
Process with the processes
Process with the processes
Effortlessly Streamlines Our Quote-to-Cash Process
What do you like best about the product?
I appreciate how Salesforce Sales Cloud streamlines our quote to cash process, making it easy to convert leads and create opportunities. It benefits our sales team, enhancing efficiency in creating opportunities and quotes swiftly.
What do you dislike about the product?
Sometime the new user find it’s difficult
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to solve our code-to-cash process, benefiting our sales team by creating opportunities and quotes, making it easy to convert leads and create opportunities.
Director - Sales, Service, and Financial Applications
What do you like best about the product?
Feature rich and ease of use. Appreciate that opportunity management, account planning, and other features are readily available.
What do you dislike about the product?
The downside is on our end. Custom solutions for leads and quoting prevent us from fully leveraging it.
What problems is the product solving and how is that benefiting you?
Opportunity management
Great for Tracking Projects, but Pricey for Small Businesses
What do you like best about the product?
It’s beneficial that we can keep track of activity logs and project informatio
What do you dislike about the product?
Sales Cloud can be expensive, especially for small businesses
What problems is the product solving and how is that benefiting you?
The issue hasn’t been resolved yet.
Great Sales Console in Lightning, But Some Downsides
What do you like best about the product?
Sales console for lightning it helps with so many things!
What do you dislike about the product?
Having to use classic to get certain features
What problems is the product solving and how is that benefiting you?
Allowing my end users to use our system and complete claims quicker
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