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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Shrinidhi K.

Sales cloud making sales easier

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Configuring the sales pipeline in Sales cloud is the most effective way to drive more sales giving lot of feasibility to the sales agent on the field
What do you dislike about the product?
Out of the box email composer can support more features to meet customer needs
What problems is the product solving and how is that benefiting you?
For sales agents it gives 360 degree view of the potential customer to assist in targeting selling and upsales


    Facilities Services

Salesforce Sales Cloud

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud provides the option to categorize the customers which enables us to better streamline the pipeline management.
What do you dislike about the product?
The complexity and learning curve to adopt the functionality could be improved
What problems is the product solving and how is that benefiting you?
Please refer to the previous comments


    Retail

Promising tool

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Nice 💯 nnovation, will explore further this tool
What do you dislike about the product?
Nothing yet to dislike found by me. Will explore
What problems is the product solving and how is that benefiting you?
Storing customer data


    Computer Software

Incredible potential. Lots to leverage.

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Personalised power for every action. Very customer centric.
What do you dislike about the product?
Sales processes can be improved. Lack of real time insights.
What problems is the product solving and how is that benefiting you?
Comprehensive tool to manage customer data.
Automate processes


    Xavier W.

Great array of tools to manage your sales pipeline

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
I like how easier it makes it to manage a sales pipelines and to prioritise opportunities. Thanks to customisation made to our lead and contact objects it is very simple to retrieve a lot of info on customers without wasting time.
What do you dislike about the product?
We still need to spend quite some time to feed data to the beast. It makes our reports and segmentation more accurate but takes some precious time away from more valuable tasks.
What problems is the product solving and how is that benefiting you?
It helping us not missing any crucial checkpoints with our prospects and customers before and after onboarding


    Arts and Crafts

Wonderful experience learning and understanding the features is sales cloud

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Analytics and collaboration among businesss teams
What do you dislike about the product?
Costly and sometimes automation fails and leads to rework
What problems is the product solving and how is that benefiting you?
Lead generation and analytics on customer data


    Kate M.

A platform to support our consumer experience

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Amazing the features available to ensure we can best support our consumers
What do you dislike about the product?
Learning how to best utilise the whole system
What problems is the product solving and how is that benefiting you?
Bringing all our consumer data into one cloud bases platform


    Banking

Salesforce Maps is useful

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Maps navigation on the potential leads/ customers Insights and reporting
Easy to install and configure
What do you dislike about the product?
1. It's a bit slow , specially during the reporting
What problems is the product solving and how is that benefiting you?
Fast processing sales


    Bhaskar S.

Best Sales Cloud

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Performance and interactive, tool easy to operate
What do you dislike about the product?
Need more modules and functionalities and difficult to source resources.
What problems is the product solving and how is that benefiting you?
Bulk data processing , low business growth.


    Nishant K.

It is the best crm available in the market

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Leads, opportunities management. Out of box features like flows etc
What do you dislike about the product?
The features from sales cloud einstein are not upto the mark. They are generally inaccurate
What problems is the product solving and how is that benefiting you?
Its helping with lead management, opportunity management and Accounts management