Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Sales Cloud Einstein is a great fit for medium-sized sales teams
What do you like best about the product?
The AI features in Unlimited Edition (forecasting, lead scoring) are very useful
What do you dislike about the product?
The product data structure is a little too simple for many use cases
What problems is the product solving and how is that benefiting you?
Forecasting with accuracy, pursuing the correct leads
Professional
What do you like best about the product?
Stability. It is clear that every product release is well considered and slowly executed. It is modern but trustworthy.
What do you dislike about the product?
There are some competing conventions for certain info. Classic view vs lightning view. Pipeline fields vs normal fields.
What problems is the product solving and how is that benefiting you?
It's scalability across business pillars is key. Adding new products, new team members, new whatever - works when you trust the system.
Well optimized, time tested and trusted foundation cloud
What do you like best about the product?
Feature rich with ability to solve multiple use cases for any business looking to adopt a CRM. Ability to serve as the foundation layer on which others can be added to and integrations made. Has lots of intelligence/AI built in since of late
What do you dislike about the product?
Pricing may need revision for better adoption
What problems is the product solving and how is that benefiting you?
Foundation CRM that is generic across industries
Best product to streamline your business
What do you like best about the product?
I like the automations and pre configured business flow.
Page layout and other details are easily configurable
Page layout and other details are easily configurable
What do you dislike about the product?
Nothing to dislike but layouts are pretty basics and we can do the branding nothing much
What problems is the product solving and how is that benefiting you?
Streaming the business needs to the cloud based solutions
So many out of the box features
What do you like best about the product?
There are many out of the box features that can be turned on and utilized straight away for our teams. The interfaces are easy to use and no-low code to build new features is a big seller
What do you dislike about the product?
Nothing comes to mind, Sales Cloud is great
What problems is the product solving and how is that benefiting you?
Sales flow, sales tracking. Forecasting.
Experience
What do you like best about the product?
Have a nice experience attending the session and get understanding the connect of sales cloud with AI
Prediction analysis and calculating the score for leads us very nice
Prediction analysis and calculating the score for leads us very nice
What do you dislike about the product?
Not easily accessible by new user, need minimum certification for better understanding
What problems is the product solving and how is that benefiting you?
To increase the sales understanding
HealthCloud Review for Notforprofit
What do you like best about the product?
The capability to link structured and unstructured data in one platform
What do you dislike about the product?
For a not for profit, cost is one barrier. Limited resource means we have to be deliberate with the functionalities we select.
What problems is the product solving and how is that benefiting you?
Understanding timelines of engagement, opportunities. Gathering client information and measuring engagement with clients
Crm consultant
What do you like best about the product?
Ease of use and customer experience. Intuitive gui
What do you dislike about the product?
Lack of scalability and difficult to customize
What problems is the product solving and how is that benefiting you?
Na
Would recommend
What do you like best about the product?
Completely customizeable and personalised experience
What do you dislike about the product?
Convoluted and a steep learning curve for beginners
What problems is the product solving and how is that benefiting you?
A large amount of automation. Helping alleviate repetitive tasks
Great product putting all data in one place for multiple departments
What do you like best about the product?
It helps the sales team to collaborate across multiple departments and deliver the best result to the client.
What do you dislike about the product?
Sometimes it is a bit clunky and difficult to navigate
What problems is the product solving and how is that benefiting you?
Researching pipelines and demonstrating how to get the best out of all opportunities
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