Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Sales Cloud has empowered my team to streamline our sales processes and enhance customer engagement.
What do you like best about the product?
Its versatilityis unmatched, offering customizable tools and integrations that streamline sales processes, provide real-time insights, and foster collaboration across teams, ultimately driving revenue growth and enhancing customer relationships.
What do you dislike about the product?
One downside of Salesforce is probably its complexity to new users, which can lead to a steep learning curve and require ongoing training and support.
What problems is the product solving and how is that benefiting you?
The centralization, integration, and synchronization of customer data solves a multitude of problems for our organization. Having organized data hes been a key factor in our growth and sales
Long time salesforce customer
What do you like best about the product?
Sales Cloud is a broad platform that allows you tackle all sales and sales operations challenges with seamless integration and low code/no code maintenance.
What do you dislike about the product?
The company has an aggressive sales culture which can at times be overbearing.
What problems is the product solving and how is that benefiting you?
It keeps us close to our customers and allows many different teams to collaborate internally to give the best customer experience.
Great tool for closing Deals
What do you like best about the product?
Sales could has enormous out of the box low code to no code features with which deals can be closed faster. It is a great tool for monitoring sales processes, forecast and maintaining profitability.
With Advance AI features using Einstein it gives seamless prompts to Rep interactions.
Great tool !!
With Advance AI features using Einstein it gives seamless prompts to Rep interactions.
Great tool !!
What do you dislike about the product?
Everything has its limits . You need to buy additional packages for certain advance features of sales like validating your leads,customizing features to store multiple bank accounts instead of keeping it referential .
What problems is the product solving and how is that benefiting you?
Closing deals faster, approval processes, lead score etc
The best all-in-one solution solution
What do you like best about the product?
The Salesforce cloud is an excellent tool for managing your business processes. It simplifies everything from sales to customer service by integrating all relevant functions into one accessible platform. This makes prospecting and growth a seamless process. Additionally, it keeps track of all opportunities in one place, monitors progress towards goals, and tracks overall KPIs for the entire organization.
What do you dislike about the product?
The only downside would have to be the cost sometimes limiting us from making enhancements or incorporating additional features .
What problems is the product solving and how is that benefiting you?
Salesforce cloud centralizes customer information and business operations in one place, improving productivity, decision-making, and customer engagement by solving the problem of fragmented data and inefficient processes.
Great tool for organising your customer base!
What do you like best about the product?
Great analytic tools to make reports and dive depper into customer data.
What do you dislike about the product?
Phone app is very bad as you cannot create quotes or read reports very easily.
What problems is the product solving and how is that benefiting you?
Keep on track with slaes targets, customer spending and analysing how customers engage with us,
Salesforce Review
What do you like best about the product?
What I like best about Salesforce Sales Cloud is its ability to empower organizations to drive sales success through its unified platform, customization capabilities, 360-degree view of customers, AI-powered insights, and mobile accessibility. By leveraging these features and functionalities, organizations can streamline their sales processes, deepen customer relationships, and achieve sustainable growth in today's competitive marketplace. As Salesforce Director, I am committed to harnessing the full potential of Sales Cloud to drive innovation, collaboration, and success across our organization.
What do you dislike about the product?
While Salesforce Sales Cloud offers extensive features, I find challenges in its complexity of configuration, user interface navigation, integration hurdles, maintaining data quality, and overall cost of ownership. These areas, if refined, could enhance user experience and optimize our sales processes
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud addresses our sales team's needs by providing a centralized platform for lead management, opportunity tracking, and sales forecasting. It streamlines our sales processes, enhances collaboration, and provides real-time insights, enabling us to drive revenue growth, improve customer engagement, and make data-driven decisions
Very easy to use and the trailheads are amazing
What do you like best about the product?
We are able to have all our leads in one place and know where they came from and how much revenue we gained from them
What do you dislike about the product?
Nothing really maybe the pricing which is a bit high
What problems is the product solving and how is that benefiting you?
Pardot doesn't really have a good testing tool paired with cloud. We need a better testing tool
Nice experience
What do you like best about the product?
Robust features for lead management, opportunity tracking, and customizable dashboards. I appreciate its scalability, integration capabilities with other Salesforce products, and extensive app marketplace.
What do you dislike about the product?
I need constant training to take full advantage of its capabilities.
What problems is the product solving and how is that benefiting you?
Sales Cloud enables tracking of sales opportunities through every stage of the sales cycle, providing visibility into pipeline health and improving forecasting accuracy.
Salesforce Sales Cloud helps me close business
What do you like best about the product?
Reports and Dashboards, flexibility with the data model to meet our objectives plus partner apps that complement it perfectly.
What do you dislike about the product?
It would be great to give users more access to customizing their screen.
What problems is the product solving and how is that benefiting you?
Keeping track of Strategic accounts and prospects
Great data cloud!
What do you like best about the product?
I like that Salesforce Sales Cloud stores everything in one place and is easy to access.
What do you dislike about the product?
I often had to download data sets to work on them in other program applications. I wish Salesforce were more linked to other applications.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to access the data sets and analyze them for reporting. It is benefiting me by saving my work time by storing data in one place. Otherwise, I would lose time in getting the data from different sources.
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