Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Best CRM Platform
What do you like best about the product?
Everything about Salesforce is amazing. from the development capabilities to reporting capabilities Salesforce does it all.
What do you dislike about the product?
Looking for more advanced reporting and relationship capabilities.
What problems is the product solving and how is that benefiting you?
The limits set by the system.
Our customer engagement platform
What do you like best about the product?
We value the centralized view our teams share of our customer preferences and behaviors.
What do you dislike about the product?
Leads in Account Engagement can be redundant and confusing with respect to leads in Sales Cloud.
What problems is the product solving and how is that benefiting you?
Sales cycle management and forecasting
Very good
What do you like best about the product?
Easy programming and custom made app and web sites
What do you dislike about the product?
Sometimes it not worth for programmers and high tech lovers
What problems is the product solving and how is that benefiting you?
Cosing
Best CRM I’ve ever used
What do you like best about the product?
It's the best CRM system I've ever used. It allows me to keep track of my clients, able to store as much information I have about them all in one easy to use platform. It allows me to track my KPIs and notifies me of what I should focus on, allowing me to follow up with clients I haven't connected with in a while, etc to close more deals.
What do you dislike about the product?
As a user, I'm not able to edit certain notes, duplicate contacts as I don't have access. However, I do understand its purpose of allowing only admins with access to be able to modify such data.
What problems is the product solving and how is that benefiting you?
It allows me to keep track of my clients easily as well as the pipeline of the deal. Also use it for sending marketing content to a list of contacts, shows the number of opens by a contact, etc which helps finding, chasing leads and closing deals.
Sales cloud is the way to go !
What do you like best about the product?
One stop shop for all sales needs. Just amazing.
What do you dislike about the product?
None that I dislike at this point of time
What problems is the product solving and how is that benefiting you?
Opportunity, lead and contact management needs.
Leveling up my sales and data activity
What do you like best about the product?
All of my data in one location making it very easy to find all of the information I need.
What do you dislike about the product?
It is a costly product but worth it for the value
What problems is the product solving and how is that benefiting you?
Could not find the data I needed and lacked visibility into historical activities.
Sales Cloud Review
What do you like best about the product?
I like sales cloud for the all inclusive crm.
What do you dislike about the product?
does not support service. and does not include cpq
What problems is the product solving and how is that benefiting you?
Creates a faster quoting process
The most easily customizable CRM
What do you like best about the product?
Salesforce Sales Cloud helps keep your sales team on top of their pipeline and is easily customized to fit our company's unique set of business lines - all differing in their needs for opportunity stages, flows, and specific fields.
What do you dislike about the product?
The downside of Sales Cloud is that you have to pay extra for certain pieces that all sales team can greatly benefit from - such as Cadences.
What problems is the product solving and how is that benefiting you?
Sales Cloud helps us use our pipeline for forecasting and budgeting. Our current org is rather new, but being able to see not only past sales data, but what is coming in the future helps us plan.
New Salesforce implementation
What do you like best about the product?
The platform is designed in an easy to use way. The ability to configure and customize it allows us to solve for any business requirement.
What do you dislike about the product?
Nothing stands out as problematic when we use or maintain the platform.
What problems is the product solving and how is that benefiting you?
Visibility into the sales funnel provides the ability to forecast. Sales stages enable sales team the ability to manage their prospects.
Faster way to get close to your customers
What do you like best about the product?
everything about your customer in one place
What do you dislike about the product?
integratios options needs to be more clear
What problems is the product solving and how is that benefiting you?
better Bank pipeline visibility for my customers
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