Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
The Sales Cloud is a very big Tool and helps to automize Sales processes
What do you like best about the product?
I like the flow builder very much because with that Tool you can teach Salesforce to do the work for you.
What do you dislike about the product?
It ist not a real dislike. It is more that Salesforce is so full of functions that it takes some time to get to know much of them.
What problems is the product solving and how is that benefiting you?
We can structure our whole lead to cash cycle in Salesforce. With that we have a very good overview of our customers.
Faster Better More Successful -> Salesforce
What do you like best about the product?
Since the introduction of Salesforce, we have gained a much better overview of our activities, become faster and more successful, and have been able to increase our revenue.
What do you dislike about the product?
Some error messages are not understandable for users and SF administrators.
What problems is the product solving and how is that benefiting you?
I can better support our account teams in their daily work and gain a very good overview of the activities.
Analyse data
What do you like best about the product?
Data in a golden source, handling of duplicates
What do you dislike about the product?
Licences, handling of Duplikates and the merge functionality
What problems is the product solving and how is that benefiting you?
Data in one source
Perfect Overwiew
What do you like best about the product?
I get a good overview about the Daily business and about my sales opportunities..
What do you dislike about the product?
The acceptance of the Users and the feeling to be to transparent.
What problems is the product solving and how is that benefiting you?
Unfortunatly we are not at this point.
Great product
What do you like best about the product?
Everything is in one place. It makes my job easier.
What do you dislike about the product?
It's not customizable enough. The fields for example can't always be renamed.
What problems is the product solving and how is that benefiting you?
We have full visibility in one place for the sales department. The management has an overview of what is going on.
Learned more about Performance with Sales Cloud
What do you like best about the product?
Einstein Features for Email automation and Pipeline scoring
What do you dislike about the product?
I am missing an standard bot like ChatGPT to do all my work by speech2text.
What problems is the product solving and how is that benefiting you?
Customer Insights and automatic Report/Dashboard
Best CRM
What do you like best about the product?
It helps me to create reports for me and my team mates.
What do you dislike about the product?
Nothing as such but some changes in design could be done.
What problems is the product solving and how is that benefiting you?
It helps me to track my activities and create reports.
Improved Efficiency and Easy Access to Info
What do you like best about the product?
easy access to information, integrates with ERP to take away manual updates of maintaining 2 systems
What do you dislike about the product?
Complex in some ways to use and train users on the system. So many different areas to learn about.
What problems is the product solving and how is that benefiting you?
Repetition of information. Information or data being siloed into many different systems or platforms.
Connecting the dots
What do you like best about the product?
Ability to leverage data to find the right audience.
What do you dislike about the product?
Sometimes things feel a little buried. With so many features it's difficult to make them all easily discoverable.
What problems is the product solving and how is that benefiting you?
Tracking account activity, helps me find the right audience for marketing materials.
Its very easy to use- clear display, shows any errors clearly so you know what to update
What do you like best about the product?
Brings sales information together clearly to help have an overview of sales process
What do you dislike about the product?
Could have a more user friendly interface- more colour less grey
What problems is the product solving and how is that benefiting you?
helps with storing leads, showing sales staus in sales cyle
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