Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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sales cloud super beneficiary
What do you like best about the product?
I liked web2case, email2case & lead conversion rating analytics features the most in it.
What do you dislike about the product?
Declarative development learning needs to be more user friendly including lots of declarative development methods.
What problems is the product solving and how is that benefiting you?
In my previous assignment, I worked on lead scoring system to churn out potential customers. We were able to see 40% increment in customer acquisition & also it was easy to implement.
One of the best out there
What do you like best about the product?
It's easy to customize so you can adapt the tool to your specific needs.
What do you dislike about the product?
It's easy to customize so if you don't think things through you can inadvertantly creates big problems for yourself down the road.
What problems is the product solving and how is that benefiting you?
Sales Cloud provides a platform for your end-to-end sales processs to sit. Since that sales process is all in one spot we can promote scable solutions and automate repetitive tasks.
Top-notch one stop solution of the most powerful cloud ecosystem
What do you like best about the product?
Leads and Opportunities, Customer 360, Dashboard and Reports, Pricebook, Email to Case, Opportunity, Quote
What do you dislike about the product?
No such specific dislike about sales cloud but what I feel UI/UX can be improved.
What problems is the product solving and how is that benefiting you?
In our health insurance product now Sales users are able to generate pricing and quoting much faster compare to other application what they used before. Also we have integrated multiple applications (like docusign, Conga,Highroads etc) which helps our process so smooth.
Sales Cloud
What do you like best about the product?
Sales cloud is really a very basic and most important part which includes account, contact, opportunity, campaign, leads etc. For each and every company this is the main cloud which can bring revolution in their business and can maintain a very good record about every deal from start to end. I will really recommend this cloud to every business. You can have stages for your sales process from new to closed won to lost as per your deal.
What do you dislike about the product?
Nothing as such. I am really impressed with all the features
What problems is the product solving and how is that benefiting you?
This can bring a boom to business and it's really easy to keep track of every deal.
SF Sales Cloud
What do you like best about the product?
It helps me on a daily basis to have all my prospects and customers' data on a single pane of the platform. I can able to access it anywhere whenever I need.
What do you dislike about the product?
None at the moment, enabling the dark screen would be a great help.
What problems is the product solving and how is that benefiting you?
It helps me with KPIs to forecast for leadership calls, sales engagements, performance analyses, calls and emails outbound activities, and customer relationship activities just a name a few.
Samsung Electronics Salesforce Project
What do you like best about the product?
Easy Setup, Quick Usage. Standard Processes for Sales Business.
What do you dislike about the product?
Sometimes it is a little slow 'cause of Internet line matter.
What problems is the product solving and how is that benefiting you?
There was a challenge of introducing a new system due to the aging of the legacy system. Based on Salesforce's SaaS-based platform, it was possible to quickly introduce a new system with a standardized process.
Total Customer View
What do you like best about the product?
The best part of sales cloud is the end user experience and usability for everyone
What do you dislike about the product?
The sales cloud has limits just as any Salesforce product that forces you to be very intentional with building solutions
What problems is the product solving and how is that benefiting you?
Sales Cloud allows for us to track customer interactions and opportunities that would have never been tracked before allowing for a better customer experience and more engagement
Salesforce Cloud Review
What do you like best about the product?
What I like best about the salesforce cloud is that it's easy to use and configure. It can be used by small businesses and is scalable. In addition, there's a large community that loves to share their knowledge, and I believe that's what set them apart from other applications.
What do you dislike about the product?
What I feel might not be helpful is, depending on the addition or version, you might get a lot of functionality that you do not use.
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud is solving our challenge for a centralized database as a single source of truth for our customer and contact information.
Best CRM for a reason
What do you like best about the product?
Highly customizable while secure and robust.
What do you dislike about the product?
The cost per user license is quite high. Also some old functionality such as Campaign Member object and Task/Event object is very outdated and there's no talk about it being upgraded to the rest of the platform.
What problems is the product solving and how is that benefiting you?
Keeping track of the pipeline. It helps us to make better decisions and when/how to engage with our customers.
Exceptional Sales Tracking with Salesforce
What do you like best about the product?
I use this tool almost every day, it is a game-changer for our sales and marketing team. Salesforce helps track leads, close deals faster, and improve sales productivity with features like lead scoring and opportunity management. And the best part is Salesforce can be customized to do almost anything!!
What do you dislike about the product?
When I started to use the product, it seemed to be very complex. Some proper documentation on its usage would really help a new user to adopt it.
What problems is the product solving and how is that benefiting you?
Salesforce is our go-to platform for tracking the leads and managing the projects. Earlier we use to face challenges with leads follow-up but with this tool lead tracking is very easy hence the leads are better qualified.
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