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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Andrii V.

Perfect tool to manage trusted relationships

  • March 09, 2024
  • Review provided by G2

What do you like best about the product?
- All your customers and potential customers' data in one place
- Customization and automation potential that covers any sales process and scenario
- Organizes and helps to keep in touch with your customers and to maintain and manage trusted relationships
What do you dislike about the product?
- While it's the best available tool it is also quite expensive
- Hard to navigate Salesforce marketing and pricing data to find the best-fitting product combination
What problems is the product solving and how is that benefiting you?
- Provides a single source of truth
- Powerful real-time reporting provides critical business performance insights and helps take the most optimal decisions at a glance


    Higher Education

Features and tools that make it easy to be successful

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
One of the best things about sales cloud is that it provided an OOTB workflow that teams like small businesses can use to increase their sales pipeline, but it also allows companies to customize their workflow for better results. Not only that, the setup tools are easy to use and navigate, and they are always adding new features!
What do you dislike about the product?
Unless a company chooses to have a full crm, the sales process can be disconnected from the customer retention process
What problems is the product solving and how is that benefiting you?
Not a problem, but love that they are considering how AI will improve their applications


    Financial Services

Sales Cloud is a great platform to improve your company's sales experience.

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud is a great platform that allows for simpler and more efficient management of a team's book of business and potential clients. I personally really like the lead scoring and leaf conversion process that comes out of the box.
What do you dislike about the product?
I don't like that Salesforce Sales Cloud is focused on larger and enterprise sized businesses. I think that smaller businesses could really benefit from the software and wish Salesforce would compete more in the smaller business market.
What problems is the product solving and how is that benefiting you?
It solves our business's need to have a powerful platform for managing their book of business while giving us the flexibility to continue to operate in an entrepreneurial structure.


    Dustin C.

The best product on the market

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is the leader in sales tools and automation for a good reason. The platform has tools for any size organization, from a small 1 person shop to the largest enterprise customer.
What do you dislike about the product?
Salesforce can be complex to use and configure. You'll need a good amount of expertise to fully utilize it's potential.
What problems is the product solving and how is that benefiting you?
Sales Cloud assists our team in collaborating on 1 set of information to drive towards Sales goals.


    Dara G.

Simply the best cry out there for sales

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
The data interaction and analytics is second to none
What do you dislike about the product?
Possibly more interactive guides for non admins
What problems is the product solving and how is that benefiting you?
Keeping it all in one place and having a visual dashboard wore each department to easily look at


    ganesh m.

Super product

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
Single sign on
easy to understand
Easy to Navigate
all integrated in one place
What do you dislike about the product?
everything is good about the Salesforce t
What problems is the product solving and how is that benefiting you?
the proposal generation the quote builing process is easy


    Armando Y.

Solid CRM with flexibility for growth

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
It really has a lot of function out of the box with the standard objects and fields. If you have very specific use cases you may need some customization but you'd be surprised what can accomplished with the basics.
What do you dislike about the product?
User management can be beastly, I've heard of much needed improvements coming in the next few releases but this should have been years ago.
What problems is the product solving and how is that benefiting you?
It helps us bring together all our data and has become a central hub within our organization.


    Naman J.

Very easy to use software and offers great features and filters

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
The Ease of Use and Ease of Implementation of the software. It offers N Number of Features
What do you dislike about the product?
It is sometimes difficult to integrate and the software gets a little slow at times
What problems is the product solving and how is that benefiting you?
Organising Data and keeping it updated


    Yaroslav M.

Salesforce Developer

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
Set up automated Salesforce data update steps now. For instance, they may transmit documents for approval or notify owners of changes. Reports and Dashboards provide excellent insights for standard and bespoke items and help users and stakeholders track activities based on defined metrics.
What do you dislike about the product?
Before launching a new chapter in your company, test it in a sandbox. Sandboxes provide secure testing without interrupting your live system since they work similarly. Use these sandboxes to ensure the implementation doesn't disrupt your setup.
What problems is the product solving and how is that benefiting you?
Managing Leads and Reviewing reports


    Kamal R.

Salesforce Sales Cloud one of the oldest and most useful cloud

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud is one of the oldest and most useful cloud in my view. Just can't imagine a product or even a service company to function effectively without sales cloud. It just makes things so simple and eays to manage for sales team and also enhances their productivity. Salesforce Inbox and other Einstein features working in conjunction with sales cloud are adding the much needed icing in the cake 🎂.

Thanks salesforce.
What do you dislike about the product?
Honestly there is nothing to dislike there. But anything to add on it which enhnaces usability and productivity is good.
What problems is the product solving and how is that benefiting you?
Its helping sales team to manage the sales pipeline in the most effective and productive way. At the same time giving various reporting analytics to have better insights of sales data.