Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Easy Navigation
What do you like best about the product?
Very easy to navigate and the interface is clean.
What do you dislike about the product?
Introducing custom objects on the platform
What problems is the product solving and how is that benefiting you?
Managing Accounts and Contacts
Very good
What do you like best about the product?
I really enjoy the efficiency and ease of use.
What do you dislike about the product?
Nothing really. Salesforce does everything I want it to for now.
What problems is the product solving and how is that benefiting you?
Solving my customer satisfaction: allowing us to put our customer first
Can’t work without it!
What do you like best about the product?
Ease of use, all the info in the right place,
What do you dislike about the product?
Implementation could be a bit tighter, overall pretty good
What problems is the product solving and how is that benefiting you?
Ensuring that we do not call the same prospects & logging activity
User friendly, scalable
What do you like best about the product?
Using Salesforce cloud is very scalable and user friendly
What do you dislike about the product?
There can be a slight learning curve when using the product
What problems is the product solving and how is that benefiting you?
Managing clients and reminders to keep pipelines moving
Great
What do you like best about the product?
Very scaleable and user friendly to use.
What do you dislike about the product?
There is nothing I dislike about sales cloud
What problems is the product solving and how is that benefiting you?
Helped us track interactions with our end users
360 degree view
What do you like best about the product?
Complete info to sell more, faster. Home dasboard
What do you dislike about the product?
Tech implementation is too complex. Poorly trained product and architecture teams
What problems is the product solving and how is that benefiting you?
Flexible platform for fast delivery of enhancements
Salesforce Service Cloud
What do you like best about the product?
What I love best about salesforce service cloud is that I have all my customers data at my fingers tips. I never have to wait for another person who have Touch the case to get information needed!
What do you dislike about the product?
Absolutely nothing! I love the platform!!
What problems is the product solving and how is that benefiting you?
The problem it's solving is not having to wait for another person who have touched the customers case for information because all information needed is right there on the customers contact record!
AMAZING
What do you like best about the product?
The AI opportunity along with Data Cloud
What do you dislike about the product?
I currently don't have any dislikes at all.
What problems is the product solving and how is that benefiting you?
Able to assist customers in real time.
Sales Cliud for Government
What do you like best about the product?
Ability to adapt Sales Cloud to a variety of non-sales government processes
What do you dislike about the product?
Using Sales Cloud for non sales processes can require more custom development nothing! It is incredibly versatile
What problems is the product solving and how is that benefiting you?
Using Sales Cloud to manage customer benefit applications
Sales cloud
What do you like best about the product?
It's an amazing software that keeps everything organized
What do you dislike about the product?
Perhaps a little cluttered for the eyes.
What problems is the product solving and how is that benefiting you?
Tracking customer information
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