Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Product Review
What do you like best about the product?
Salescloud allows our national sales team to handle large territories and maintain services to dozens of accounts
What do you dislike about the product?
Some low code solutions are not as easy as advertised
What problems is the product solving and how is that benefiting you?
Tracking account performance and activities automatically
Eighteen-year admin and user
What do you like best about the product?
Out of the box Opportunity (and related) features can solve many needs
What do you dislike about the product?
Forecasting and Territory Mgmt are complex to support as my employer changes those strategies often
What problems is the product solving and how is that benefiting you?
Record Types with Products and Price Books help my requestors maintain data structure that can be normalized in SF
Excellent product and service for customer relationships
What do you like best about the product?
Constantly innovating and improving to bring the latest to customers.
What do you dislike about the product?
Costs. Salesforce marketing needs to improve communications to purchasing approves to prove the value of new products like data cloud.
What problems is the product solving and how is that benefiting you?
Customer relationship management for direct and partners. CPQ, CLM, Lead Managememt, consulting services, etc.
My journey started with sales cloud
What do you like best about the product?
My sales data is easy to maintain with the objects
What do you dislike about the product?
The connectivity with other apps and website.
What problems is the product solving and how is that benefiting you?
It gives good insights for the data inside salesforce
Capturing leads have been streamlined
What do you like best about the product?
Ability capture sales leads and be able to quickly analyze data
What do you dislike about the product?
The complexity for small businesses and getting a project up and running
What problems is the product solving and how is that benefiting you?
Capturing leads, analysing sales data and understanding sales performance
Salescloud
What do you like best about the product?
Having all these features ready so that business can get onto using it without worrying about customizations
What do you dislike about the product?
Not adding new features as industry changing a lot but i feel sales cloud can improve a lot
What problems is the product solving and how is that benefiting you?
Professional services project automations
Sales cloud simplifies sales cycles
What do you like best about the product?
The ease of tracking pipeline, and flexibility to devlope customizations on platform to mee specific business needs
What do you dislike about the product?
I don't see any tru downsides to using sales cloud
What problems is the product solving and how is that benefiting you?
Allows our customers to track pipeline
Sales cloud is an awesome product to track and generate quality business
What do you like best about the product?
Personally, I love the functionally you can build out with person accounts and all of the functionally add there. We can more easily track individual customers without limiting ourselves to stop be able to sell to businesses
What do you dislike about the product?
Reporting can be tough, and it would be nice to have some further functionality between objects
What problems is the product solving and how is that benefiting you?
Primary platform for CRM and managing our contacts
Highly customizable
What do you like best about the product?
It is easy to use and has a great UI. Training my team is easy.
What do you dislike about the product?
It can be difficult to gain initial buy in.
What problems is the product solving and how is that benefiting you?
We are able to capture a large amount of data and report on our pipeline, giving us an advantage over competitors in the field
Flexibility to help clients achieve their outcomes
What do you like best about the product?
I'm able to easily configure Sales Cloud to meet our clients' diverse sales processes and business goals.
What do you dislike about the product?
Some features can be tricky for new users to understand how to implement.
What problems is the product solving and how is that benefiting you?
Account management and sales optimization processes
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