Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
CRM that fits with any business
What do you like best about the product?
Flexibility to customize processes with very little coding. Integration options are vast
What do you dislike about the product?
Reporting part of salesforce is not satisfactory though they acquired tableau which is good for dashboards and data visualization but at an added cost and expertise
What problems is the product solving and how is that benefiting you?
Reducing sales TAT and increasing productivity
The Revenue generating platform
What do you like best about the product?
It makes a comprehensive solution with a 360-degree view of the customer life cycle, offering customized options.
What do you dislike about the product?
Time consuming. Taking longer than expected.
What problems is the product solving and how is that benefiting you?
Integrates well with other tools
Easy to use and adaptable
What do you like best about the product?
Very user friendly and easy to understand for first time users
What do you dislike about the product?
Cannot think of anything as of the moment everything works well
What problems is the product solving and how is that benefiting you?
Everything is in a one stop shop when using SalesForce
Helps in getting the sales team aligned with Marketing and can be seen all at one place
What do you like best about the product?
Assigning leads from Marketing to sales, qualifying them, tracking on the activties.
It is easy to use and implement, and for anything we have their customer support who can guide anywhere anytime. And has lot of features that can be used and yet we need to explore few more.
It is easy to use and implement, and for anything we have their customer support who can guide anywhere anytime. And has lot of features that can be used and yet we need to explore few more.
What do you dislike about the product?
Too costly, but that is not a burden for me but for organization. And the marketing lists to be chosen from MArketing automation platforms only unlike Microsoft dynamics I cannot get the lists created in SF only. And every user will not have same access, we need to be very specific in assiging roles and permissions. But again when i am using Pardot along with this due to user sync I am unable to control the permissions from Pardot.
What problems is the product solving and how is that benefiting you?
Sales conversation, opportunity management, Partner data management and Email/Whatsapp engagement. All these can be tracked with single view on the contact., this helps sales/top level management/marketing and everyone who has access to SF. Which is inturn is very helpful for anyone to review, understand and solve.
It is the best automation tool in the market.
What do you like best about the product?
The best thing about salesforce sales cloud is easy to integrate and it is user friendly.
What do you dislike about the product?
Every application has its pros and cons I fell regular update will fix all the bugs.
What problems is the product solving and how is that benefiting you?
It is helping me store the data and the data which is stored is user friendly.its is also helping me to verify the data.
Salesforce Sales Cloud Review
What do you like best about the product?
The best thing I like about Salesforce Salea Cloud is it helps in managing the business sales process and performance can be enhanced. It not only gives various benefits but also gives option to easily track customer's data and document it. The success rate is very high and involves less manual effort.
What do you dislike about the product?
It comes in plans and rate is bit high but the people who cannot afford it. Hence if rates are reduced there are chances that usage of salesforce sales cloud will boom in the near future
What problems is the product solving and how is that benefiting you?
It involves less manual work which is timesaving for the employee. It is user friendly and has no much complications. The reports and dashboards created can be accessed anytime. Data management can be done effectively and effeciently.
Salesforce User
What do you like best about the product?
Very easy to use, quick to learn, able to locate things quickly and easily, as well as intergrating easily with other platforms
What do you dislike about the product?
Nothing, I've used Salesforce in multiple roles at multiple organizations
What problems is the product solving and how is that benefiting you?
Organization as well as a database to manage customer relationships. The biggest benefit is the time savings the platform provides
Salesforce management & uses
What do you like best about the product?
Salesforce sles cloud that provided by tools and help to find deals, provide a higher level of service to the customers . It tracks Sales opportunities and improves efficiency.
What do you dislike about the product?
Salesforce main disadvantage is the customisation is complexity
And configuration is a bit difficult
And configuration is a bit difficult
What problems is the product solving and how is that benefiting you?
Salesforce does not much involves in support public clouds which limits hosting options.
Great CRM for Sales and Marketing
What do you like best about the product?
Tasks is one of my favorite features. Being ablel to assign tasks to my team and see their progress is exponential to my organization.
What do you dislike about the product?
Pricing. Very expensive per user and integration can cost thousands.
What problems is the product solving and how is that benefiting you?
Weve changed from using excel spreadsheets to organize our into to having full visability on everyone in the organization
Advanced Salesforce Administrator
What do you like best about the product?
Sales cloud is so customizable that we can have almost every business process within this tool.
What do you dislike about the product?
Because it is customizable, you must know the product before making changes.
What problems is the product solving and how is that benefiting you?
Managing our whole book of business.
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