Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Senior Technical manager
What do you like best about the product?
Customer 360, tabular UI, standard UI, integration, AI, custom objects big objects
What do you dislike about the product?
Coding takes time
Large data takes times
Lighting performance is not good
Large data takes times
Lighting performance is not good
What problems is the product solving and how is that benefiting you?
Sales users uses to manage customer
This will to track opportunities and manage sales and track business
This will to track opportunities and manage sales and track business
The engine that drives optimal sales performance and Customer Experience
What do you like best about the product?
An unified and integrated sales platform that helps to drive and unlock optimal sales performance, enriched with sales and CRM analytics that provides sales enablement helping the sales org to activation with a minimum of manual effort unlocking fantastic productivity possibilities
What do you dislike about the product?
High license cost and herewith a high threshold for companies to decide for Salesforce.
In addition, companies are reluctant to put their data in the data cloud, which is a trust issue especially with architects.
In addition, companies are reluctant to put their data in the data cloud, which is a trust issue especially with architects.
What problems is the product solving and how is that benefiting you?
AI, sales enablement and Analytics which helps to improve our Sales effectiveness
An organized seller's best friend
What do you like best about the product?
As a salesperson, there are many contacts in many different stages of the salescycle. Salesforce has great filtering and customization to organize contacts, open deals and accounts in any way imaginable.
What do you dislike about the product?
Visually a bit old fashioned... Windows Vista-esque. Would be very interesting to see some modernization of the program to fit the new tech wave of product UI.
What problems is the product solving and how is that benefiting you?
As a SaaS salesperson with thousands of accounts, open reqs and contacts, this tool helps track every conversation whether via phone, email or video meetings. Highly customizable - our team added the MEDDICC framework directly into our lead pages so we can easily qualify or disqualify based on information gathered all in one space.
Great OOTB CRM
What do you like best about the product?
sale cloud is a versatile CRM that empowers users to do Hugh level technology, has robust reports, and empowers users to get further in their job with minimal effort.
What do you dislike about the product?
The price of sales cloud is steep, and while there are cheaper options out there they don't work great. Also the product names change about every 3 years which is very annoying.
What problems is the product solving and how is that benefiting you?
It allows me to not have the developer knowledge, but create automation with the drag and drop features of their flow process . Clients love when manual work becomes automated.
Great experience for sales
What do you like best about the product?
Simplicity to updated reecords in the fly for sales tesm
What do you dislike about the product?
Multiple applications needed to build unified experience (licensing)
What problems is the product solving and how is that benefiting you?
Lead management and customer relations for salespeople
Great tool with huge scalability
What do you like best about the product?
Salesforce is an exceptional dynamic tool that can be customized to meet a range of needs.
What do you dislike about the product?
Cost and licensing structure can be challenging.
What problems is the product solving and how is that benefiting you?
Transparency
Great product, makes my day easier as a sales rep!
What do you like best about the product?
Mobile functionality, instant access, quick and responsive.
What do you dislike about the product?
Limited offline capabilities to use in remote areas
What problems is the product solving and how is that benefiting you?
Giving me insights and actionability
Parts town
What do you like best about the product?
The out of the box solutions that help me diagnose and attack my business differently.
What do you dislike about the product?
Some of the functionality should be more readily available. I didn't know that some of the functions that are available I'm already paying for.
What problems is the product solving and how is that benefiting you?
Sales pipeline management and all of the growth oriented processes to quantify our sales efforts.
Sales cloud review
What do you like best about the product?
I like the way it helps my sales teama organize and report progress
What do you dislike about the product?
I dislike tracking my sales activities and finding the right account
What problems is the product solving and how is that benefiting you?
AE and partner results that run our business
Unlocking CRM and so much more
What do you like best about the product?
It is easy to configure and adapt to your business. Recurring updates of the base application.
What do you dislike about the product?
Despite never have reached, the application API call limit can be a downside, specially in heavy API usage orgs.
What problems is the product solving and how is that benefiting you?
Monitor and reports are easy and very useful
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