Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales Cloud helps make things easier.
What do you like best about the product?
Ease of development and helps understand the system better for users.
What do you dislike about the product?
Can be complicated if you don't know what you are doing.
What problems is the product solving and how is that benefiting you?
Help better analyze and maintain balance with client and internal needs
Sales Cloud helps us sell!
What do you like best about the product?
Salesforce Sales Cloud enables our sales teams leverage key selling tools from anywhere at anytime. It's a real game-changer!
What do you dislike about the product?
None. Sales force Sales Cloud meets and exceeds our needs.
What problems is the product solving and how is that benefiting you?
Enables us to give our field sales access to data and selling tools on demand
Easily Customizable Low Code/No Code CRM Solution
What do you like best about the product?
Salesforce offers so many ways to easily customize your CRM platform without code. There are many learning options with Trailhead to help learn how to update layouts, automations, data elements, analytics, and so much more without coding.
Not only is it easy to update the system, it also integrates with so many other services and features to make Salesforce Sales Cloud a one-stop shop for everything you need to manage your accounts and contacts.
Not only is it easy to update the system, it also integrates with so many other services and features to make Salesforce Sales Cloud a one-stop shop for everything you need to manage your accounts and contacts.
What do you dislike about the product?
If you don't have a clear data model, it can be easy to get overwhelmed with the standard objects and how to effectively use them. Be sure to plan out your data model to identify how to best utilize the standard objects or determine when custom objects are needed
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud gives a full Account/Customer view including all touch points with the customer, relevant data points, contact information including titles and emails for everyone at the account, reports and dashboards on who was contacted, who hasn't been contacted, and specific KPIs to confirm effectiveness.
World class events
What do you like best about the product?
Being able to see demonstrations and future vision of salesforce.
What do you dislike about the product?
The events in the theater needs more seating.
What problems is the product solving and how is that benefiting you?
Oportunity management
Everything you need at your fingertips with ability to craft experiences to fit your needs.
What do you like best about the product?
Flexibility and simplicity. Salesforce does a great job of supporting sales practices that can be leveraged in almost every sales journey. But the customization is easy to build experiences to deepen relationships and close sales.
What do you dislike about the product?
Easy to go sideways if you don't stay on top of your tech debt.
What problems is the product solving and how is that benefiting you?
Who to talk to and when to talk to them. Basic workflow practices with some fun bells and whistles.
I had a great experience
What do you like best about the product?
I think sales cloud can is very beneficial to the company.
What do you dislike about the product?
Salesforce support can sometimes be hard to get
What problems is the product solving and how is that benefiting you?
I need a good way to reach my customers and support them.
SFDC rocks!
What do you like best about the product?
Salesforce Sales Cloud has been a game changer for my clients. It has helped show ROI for the tool.
What do you dislike about the product?
The cost can be cost prohibitive for some clients. That is the only issue I have seen at this time.
What problems is the product solving and how is that benefiting you?
Ability to see what is actually happening with my clients' customers.
Sales cloud is one of best tools to manage your customers and keep track of opportunities and sales.
What do you like best about the product?
Sales cloud is an excellent tool for managing customer and client data. Helps drive actionable outcomes for business development.
What do you dislike about the product?
It could be more robust and more user friendly especially for external integration with third party applications.
What problems is the product solving and how is that benefiting you?
Sales cloud is a great tool for managing our ever growing list of customers and helps us retain our existing customers while providing them great value and also attracting potential customers with cutting edge technology.
Sales Cloud
What do you like best about the product?
You can automate a lot of simple processes with flows! There are lots of resources to learn more about the product as well.
What do you dislike about the product?
The product is quite expensive and additional features are billed as add on packages.
What problems is the product solving and how is that benefiting you?
Sales cloud helps us organize our customers and keep track of all interactions.
Great!
What do you like best about the product?
I mostly like the flow assistance. Previously we were very disjointed, working with several spreadsheets that often were not updated properly. Finding any information previously was a task in and of itself, now it is much more simplified and consistent.
What do you dislike about the product?
The cost is the most inhibitive aspect. I had to compromise a lot of other helpful software in order to get approval for the cloud so I hope it continues to add value.
What problems is the product solving and how is that benefiting you?
Consistency of information and a one stop shop for customer care.
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