Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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External reviews are not included in the AWS star rating for the product.
Sales Cloud data
What do you like best about the product?
We use Sales Cloud to store customer records. Biggest value for us is it's ability to connect with other applications to create and update the records within Salesforce.
What do you dislike about the product?
Would be nice to have complex API connections that didn't require a separate platform like Mulesoft.
What problems is the product solving and how is that benefiting you?
Ability to store complex records and useful reporting.
Salescloud review
What do you like best about the product?
It makes sales reps life much easier and all the sales entities are binded together
What do you dislike about the product?
Native integration with wechat could have helped scale up our business in countries where they dont use whatsapp
What problems is the product solving and how is that benefiting you?
It is making the life of a sales consultant easier.
Good experiences
What do you like best about the product?
Data management and customer bases segmentation. More personalization , intelligence and relevance to talk to our customers during their journey with our company
What do you dislike about the product?
I have no huge problems with plataforma , it fits very well in our operation and helped us a lot. The support takes mor time that we expect C it would be better
What problems is the product solving and how is that benefiting you?
.
Over all very good experience
What do you like best about the product?
Being able to track my opportunities from
Discovery to closed. Easy to use and very flexible. Gives leadership insight into track deals.
Discovery to closed. Easy to use and very flexible. Gives leadership insight into track deals.
What do you dislike about the product?
Hard to customize. Requires admins team to make changes.
What problems is the product solving and how is that benefiting you?
Able to track my leads and contacts. Keeping track of opportunities.
Essential tool for businesses of all sizes
What do you like best about the product?
Ease of setup and resources available online. Simple to customize for special business cases
What do you dislike about the product?
Territory management is still cumbersome to setup and make updates to
What problems is the product solving and how is that benefiting you?
Helps to manage pipeline and give visibility to leadership
Sales loud is vital for sales success
What do you like best about the product?
The versatility to do so much so easily. Being able to easily iterate on your solution based on ever changing sales force needs
What do you dislike about the product?
It can be hard to understand what you can and can't do with the licenses you have
What problems is the product solving and how is that benefiting you?
Insights into sales related data that had been hard to get to without the platform. It helps sales managers bring success to their teams
Indispensable CRM for Sales
What do you like best about the product?
Sales Cloud is incredibly customizable and adaptable to your specific business processes. You have the ability to automate almost any business process and increase efficiency. I have happily used it for years!
What do you dislike about the product?
The licenses can be expensive and you need a lot of experience and knowledge to implement it correctly to avoid technical debt. It is not a cheap or quick project.
What problems is the product solving and how is that benefiting you?
Lead generation, sales processes and sales cycle/business process automation
Less coding, easy to customize
What do you like best about the product?
As an Afmin/ architect, I love how easy it is to customize and maintain. Love how CRMA can easily be integrated in order to drive actions. Also, I like how easy it is to customize to our individualized sales process
What do you dislike about the product?
As an Admin/ Architect, don't appreciate the inconsistency in functionality. For instance, Quote Line item does not support record types. Reports cannot be generated on child history objects.
What problems is the product solving and how is that benefiting you?
Unified platform for all. Single pane of glass view for CRM data. Great tool for collaboration with various work streams in the Sales team. User adoption is high
Yon can do everything what you want
What do you like best about the product?
I like the high degree of customization.
When I want to create some new sales mechanism, there are very few things I can't do.
When I want to create some new sales mechanism, there are very few things I can't do.
What do you dislike about the product?
Product movement is sometimes slow.
This is not a problem once you get used to it, but it can be a bit of a learning curve for first-time users.
This is not a problem once you get used to it, but it can be a bit of a learning curve for first-time users.
What problems is the product solving and how is that benefiting you?
Sales Cloud identifies variations in sales organization behavior and results and creates repeatability in sales.
Great experience
What do you like best about the product?
empowers customers, enabling them to help themselves
What do you dislike about the product?
Customization complexity is a problem with salesclud
What problems is the product solving and how is that benefiting you?
enables sales reps to establish effective communication with their prospects to achieve shorter sales cycles
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