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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Suzanne B.

Intuitive flow and great out of the box features

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
Same as above. It also helps my sales team be successful because I can customize to meet their needs
What do you dislike about the product?
It can get complex and a little busy for users
What problems is the product solving and how is that benefiting you?
Customer management and forecasting trends


    David K.

Benefits of Salesforce Sales Cloud for Lead Routing

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
Enterprise solution that enables the ability to define unique rules for routing Web Leads by Operating Company/Division
What do you dislike about the product?
Haven't experienced any concerns with the Sales Cloud implementation or capabilities to date
What problems is the product solving and how is that benefiting you?
Provides the ability to define rules specific to multiple Operating Company's/Divisions for lead routing


    Praveen C.

Salesforce salescloud

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
I like the lightning experience in the platform but in the sales cloud I like the way the data is modeled and objects are related. The easy way to convert a lead into account and contact
What do you dislike about the product?
I think I don't have anything that I dislike about
What problems is the product solving and how is that benefiting you?
It is the best experience that we can give to our product selling business teams


    Magon M.

Sales Cloud Review

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
The flexibility and the ability to follow patterns to learn how to administrator the tool easily.
What do you dislike about the product?
The need to purchase additional products to meet some client needs
What problems is the product solving and how is that benefiting you?
Automation of activities. Sales analytics.


    Andre L.

You guys rock!

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
Managing all of my follow up activities in CRM
What do you dislike about the product?
When it's not customized to meet my needs
What problems is the product solving and how is that benefiting you?
All of our customer and forecast data is now in one place


    Consulting

Good experience

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
Processes that are available out of the box
What do you dislike about the product?
Lightning email templates can't reference any object
What problems is the product solving and how is that benefiting you?
Sales cloud helps to bring customer data to one place and track who interacts with a customer and when. Provides visibility on sales cycle. Management is usually very exited seeing reports and dashboards that they can customize themselves.


    Prakeern S.

Happy with salescloud

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
I like that is brings my international team tighter and work in real collaboration also as it is cloud bases we can really work from anywhere
What do you dislike about the product?
Price keeps getting higer every year and useful functionality is not cheap
What problems is the product solving and how is that benefiting you?
We have global products and now global sales


    Airlines/Aviation

Salesforce Sales Cloud

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
It has a great user interface and it's easy for reps to use
What do you dislike about the product?
I don't like how hard it is to change things. Forecasting is bad.
What problems is the product solving and how is that benefiting you?
Keeping my reps in order.


    Michael C.

A platform I built a career on

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
I like the strong comuunity that backs the product the best. Their is always someone out in the blue that can help you with whatever salesforce problem that arises.
What do you dislike about the product?
Sometimes the sytem's ease of use does get in the way of custom solutions.
What problems is the product solving and how is that benefiting you?
Salesforce offers an all in one solution to managing customer relations that takes several other platforms combined ability to match


    Pradeep K.

Excellent

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
Salesfoce is a very powerful tool nowadays, the best CRM in the world
What do you dislike about the product?
Some feature limitations. Salesforce needs to be upgrad on this
What problems is the product solving and how is that benefiting you?
As an administrator Its very useful as we can customise as per the business requirements