Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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External reviews are not included in the AWS star rating for the product.
Using SalesForce Cloud to make a digital transformation
What do you like best about the product?
SalesForce cloud help us to provide a best experience our sales person.
We are the biggest bank in the Brazil, so we need a plataform like salesforce cloud with a large concepts to delivery the good experiences to our Sales person
We are the biggest bank in the Brazil, so we need a plataform like salesforce cloud with a large concepts to delivery the good experiences to our Sales person
What do you dislike about the product?
Some times the user experience is not good. Most of the People the we are using SalesCloud say this.
Will be very good if is possible to provide to the Cias can manage de usar experience.
Will be very good if is possible to provide to the Cias can manage de usar experience.
What problems is the product solving and how is that benefiting you?
Time to market, reducing costs, increase our RGO and the main thing, is to transform our way to sell produtcs to our clients, beacause, now a days its very dificult to find The perfect product
Our sales team loves using sales cloud to sell loans.
What do you like best about the product?
Ease of use for our sales team. Highly functional for our team to ensure growth targets are met.
What do you dislike about the product?
Too much configuration possible for users resulting in code churn
What problems is the product solving and how is that benefiting you?
Keeping everything organized and provides get UI for users.
Managing sales pipeline and territories
What do you like best about the product?
It has implemented the core features needed for our sales team
What do you dislike about the product?
Need to customize a lot sometimes for our flows.
What problems is the product solving and how is that benefiting you?
Managing weekly call lists and conversations w clients
Streamline and automate business processes
What do you like best about the product?
Salesclod provides the basic building blocks to help build, automate business process. It allows for gathering insights to help further optimize and generate insights to users to take action. With the introduction of AI, it unlocks insights that the team didn't even realize.
What do you dislike about the product?
I wish the different clouds are better integrated to help streamline end-to-end processes.
What problems is the product solving and how is that benefiting you?
Help capture leads, prospect, opportunity management and contracting. Build integrations with other enterprise applications to create a 360 view of the customer with CRMA to provide contextual insights to the users.
Platform is based on experience
What do you like best about the product?
The ability to connect journeys from email to quotation to closing the sale.
What do you dislike about the product?
Addressing adoption is not simple as driving a persona based experience isn't easy to show.
What problems is the product solving and how is that benefiting you?
Ability to consolidate interactions is really helping understand the lifecycle of the customer.
SalesCloud for the future
What do you like best about the product?
SalesCloud and salezblazer are tools that will benefit all organizations and grown as you.
What do you dislike about the product?
I have not found anything that doesn't meet my needs
What problems is the product solving and how is that benefiting you?
It's enabling us to quickly assess trends and plan for the future
Customization in Sales Cloud
What do you like best about the product?
Salesforce Sales Cloud can truly be molded to fit the needs of your organization. We have created new apps, pages, and record types to accommodate the small or large differences between the specific teams in our growing org.
What do you dislike about the product?
Our team does not have a dedicated Salesforce admin in house, so occasionally we encounter errors that are more quickly solved by greater SF expertise. Thankfully, Premier Support has been a helpful resource for our team.
What problems is the product solving and how is that benefiting you?
Salesforce has increased efficiency for our team by becoming a "one stop shop" for sales, underwriting, and marketing teams. Access to Sales Cloud discourages fragmented information stored in less accessible or convenient drives.
Sales Cloud and Order Management
What do you like best about the product?
Sales Cloud and Order Managemnt does simply the things and make order fulfillment easier
What do you dislike about the product?
So would like more flexibility in customizing the delivered order managment flows and lightning we components which are used in screen flows.
What problems is the product solving and how is that benefiting you?
Unified interface for Managing orders and pist sales support
It can do anything
What do you like best about the product?
There is no limit to what you can do on the Salesforce platform, there is only a limit to your time and resources.
What do you dislike about the product?
You'll frequently search for an answer to a problem and find an idea on the idea exchange for exactly your problem that is 15 years old. There is a disconnect between what the customer base wants and what Salesforce actually pushes out.
What problems is the product solving and how is that benefiting you?
Customer 360 seeing our customer interactions across multiple subsidiaries and products
Simplified Sales
What do you like best about the product?
Very effective and business friendly.
Customer friendly and ease of use.
Good error handling or messages.
Customer friendly and ease of use.
Good error handling or messages.
What do you dislike about the product?
None at the moment. Need to use more. Exploring scalability.
What problems is the product solving and how is that benefiting you?
Providing up to date insights to our customers on our product. Pipeline management for our developers.
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