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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Financial Services

Sales cloud gets the job done and then some!

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
I am a huge fan of reports and dashboards. They can gather the day do you need and show it to a user in a readable manageable way!
What do you dislike about the product?
I cannot think of any issues with sales cloud hyphen it used to be reports and dashboards because they didn't do so much but things have improved greatly since the Salesforce first started!
What problems is the product solving and how is that benefiting you?
No problems at this time


    Information Technology and Services

Business critical system

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
I love the 3x annual feature releases. Salesforce listens to customers on the idea exchange or at conferences. There are many ways to give feedback, and the feedback is often actually implemented in new releases!
What do you dislike about the product?
Many new features are an additional cost. Also, Salesforce CPQ could be improved and kept up to date with the rest of the product better.
What problems is the product solving and how is that benefiting you?
Reporting, data storage, analytics, automation of manual tasks


    Luis L.

Increase my ROI

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
Increase ROI and order sales process, increase order releases
What do you dislike about the product?
Price, configuration and knowledge of the partners
What problems is the product solving and how is that benefiting you?
Increase ROI and standard order process


    Zack L.

If it’s not is Salesforce it didn’t happen

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce empowers our business to make educated and practical decisions and empowers our sales team to be what our customers need. We do everything through Salesforce. Even our accounting runs through a managed package and stays within our salesforce org
What do you dislike about the product?
There is considerable time investment to get Salesforce where you want it to be, but it is worth it. I have to customize everything to meet our needs and the development of these customizations takes more time than maybe some other CRMs.
What problems is the product solving and how is that benefiting you?
We track everything we do in Salesforce. If it's not in Salesforce it didn't happen. Salesforce allows me and my team to stay out of spreadsheets and track all of our customer data and deals in a way that provides more insight and organization than we thought possible.


    Beth D.

Experience Using Sales Cloud

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
Driving revenue and efficiency with sales reps
What do you dislike about the product?
It has some limitations with things you want to customize which gets frustrating
What problems is the product solving and how is that benefiting you?
Understanding and managing pipeline. It's beneficial because you know what to prioritize and not


    Bhavesh Z.

Love Sales Cloud

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
Easy setup
Scalable
Composable
Interoperable
What do you dislike about the product?
Governor limits
I would like to see more dynamic forms
What problems is the product solving and how is that benefiting you?
Capture opportunities and leads and copiloting features


    Juliana S.

It allows me to build territory maps for users with distribution accounts in their areas.

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
The versatility to work in county or zip boundaries to return the values I need.
What do you dislike about the product?
The filtering can be tough sometimes when making complicated queries.
What problems is the product solving and how is that benefiting you?
To structure maps for each individual sales manager for specific customer types which they use daily.


    Chris S.

Great platform, can build anything basically

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
Love the configurability and customization. It made me creative and kiiiind of an app builder
What do you dislike about the product?
price i guess, but dev orgs are free to play with!
What problems is the product solving and how is that benefiting you?
automate business processes


    Prasanth S.

Great product

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
Business centric and helpful product for devs
What do you dislike about the product?
None. Integraton with health cloud needs some improvements
What problems is the product solving and how is that benefiting you?
Sales enablement and customer mastet


    Jaya Prakash S.

We are becoming more and more Salesforce shop moving away from Oracle

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
Easy to integrate with different cloud providers
What do you dislike about the product?
Some improvements needed on user management and DevOps center
What problems is the product solving and how is that benefiting you?
Go to market