Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Business analyst
What do you like best about the product?
Sales cloud give me opportunity channelize the sales process
What do you dislike about the product?
Lead conversion process while converting where time have build custom logic
What problems is the product solving and how is that benefiting you?
Channelize sales process
Seamless sales experience for sales team and customers
What do you like best about the product?
The continuous releases with new features constantly added and improvised makes it a platform that's never behind in the current fast pace of things. It provides a lot of customizable features using flows, apex and AI with the introduction of copilot and generative AI. I love this as a Sales platform for our Sales teams.
What do you dislike about the product?
Certain features in Idea exchange take too long to be taken to implementation or sometimes never see the light of the day
What problems is the product solving and how is that benefiting you?
Being able to sell products better by making better sales pitches.
Sales cloud is the best when it comes to managing your sales
What do you like best about the product?
Give you power to create easy to use sales processes so everyone can use them to grow.
What do you dislike about the product?
Customer communications are not shown in effective manner. We should be able identify customers immediately from the previous responses.
What problems is the product solving and how is that benefiting you?
It is helping us to improve and shorten the sales cycle.
Salesforce Developer
What do you like best about the product?
Sales cloud is a wonderful tool to improve your sales and make Life easier to your agents
What do you dislike about the product?
Sometimes OOTB can result very restrictive in some ways
What problems is the product solving and how is that benefiting you?
Lead nurturing and scoring
Awesome!!!
What do you like best about the product?
It helps my company a lot to have all the sales in order
What do you dislike about the product?
Probably the certification, but everything is awesome
What problems is the product solving and how is that benefiting you?
Is so benefitial, for as sales and the order of them
There is no other way
What do you like best about the product?
Sales cloud provides me all the tools I need as a Sales Ops professional to enable my sales team and give them the means to close deals with as little administrative work as possible. They continuously develop new capabilities and the learning environment of Salesforce is unmatched.
What do you dislike about the product?
You must be Salesforce educated in order to be able to provide complete solutions. Salesforce's Trailhead environment provides the tools in order to learn and Salesforce has professional services to help along the way.
What problems is the product solving and how is that benefiting you?
Salesforce helps us track and manage all data about our customers, contact, deal cycles, and business processes.
Intuitive flow and great out of the box features
What do you like best about the product?
Same as above. It also helps my sales team be successful because I can customize to meet their needs
What do you dislike about the product?
It can get complex and a little busy for users
What problems is the product solving and how is that benefiting you?
Customer management and forecasting trends
Benefits of Salesforce Sales Cloud for Lead Routing
What do you like best about the product?
Enterprise solution that enables the ability to define unique rules for routing Web Leads by Operating Company/Division
What do you dislike about the product?
Haven't experienced any concerns with the Sales Cloud implementation or capabilities to date
What problems is the product solving and how is that benefiting you?
Provides the ability to define rules specific to multiple Operating Company's/Divisions for lead routing
Salesforce salescloud
What do you like best about the product?
I like the lightning experience in the platform but in the sales cloud I like the way the data is modeled and objects are related. The easy way to convert a lead into account and contact
What do you dislike about the product?
I think I don't have anything that I dislike about
What problems is the product solving and how is that benefiting you?
It is the best experience that we can give to our product selling business teams
Sales Cloud Review
What do you like best about the product?
The flexibility and the ability to follow patterns to learn how to administrator the tool easily.
What do you dislike about the product?
The need to purchase additional products to meet some client needs
What problems is the product solving and how is that benefiting you?
Automation of activities. Sales analytics.
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