Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Easy to use and very helpfull tool for sales group.
What do you like best about the product?
The management of opportunities and all the pipelines
What do you dislike about the product?
I don't have ang dislike with salesforce
What problems is the product solving and how is that benefiting you?
It helps me to covey any requirements and questions and tagging the appropriate team responsible to provide those.
Sales Cloud experience: streamlining sales ops, customizing solutions, driving growth.
What do you like best about the product?
Lead tracking, opportunity management, and reporting. Also, the platform’s robust ecosystem and support for integrations allow for seamless customization and scalability to meet different business needs.
What do you dislike about the product?
Limitations in customization options frustrating at times, particularly when trying to implement highly specialized or complex solutions
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud has addressed numerous challenges, such as streamlining sales processes, improving collaboration among team members, enhancing visibility into customer data, and facilitating more informed decision-making through insightful analytics.
Salesforce Consultant
What do you like best about the product?
Feature Forecasting is one of the best tools ever
What do you dislike about the product?
Omni channel isn't available in Sales Cloud
What problems is the product solving and how is that benefiting you?
Sales predictions using Forecasting feature
Number 1 CRM
What do you like best about the product?
Very easy to navigate and it has all the capabilities that our sales person would need at its fingertips
What do you dislike about the product?
Page performance sometimes it's slow to load and due to data cloud, it may even take longer
What problems is the product solving and how is that benefiting you?
Help keep track of all the opportunities and their forecasting. Recommend new lead and their assignments to sales rep
Easy to learn and provide high value to your users and business
What do you like best about the product?
What is great about sales cloud is the comprehensive sales management. Sales cloud provides the complete set of tools for managing the entire sales process from lead generation, through the opportunity pipeline management and forecasting.
What is the most helpful is how easy it is for an individual to learn how to use sales cloud. Whether they are an admin expected to configure or an end user making the sales, Sales Cloud is highly intuitive and allows for even the newest of users to start adding value immediately.
What is the most helpful is how easy it is for an individual to learn how to use sales cloud. Whether they are an admin expected to configure or an end user making the sales, Sales Cloud is highly intuitive and allows for even the newest of users to start adding value immediately.
What do you dislike about the product?
What is least helpful is that some of the out of the box features cannot be updated using configuration. Some changes especially UI requests typically require a custom component to be built.
What problems is the product solving and how is that benefiting you?
It allows the end users to have a 360 view of the leads and prospects. Before our users get on the phone with a potential client, they have the full history of all the previous calls and activities with the individual which is extremely helpful in continuing to have personalized conversations.
Advanced Salesforce Administrator
What do you like best about the product?
There isn't much that cannot be done with Salesforce. Sales Cloud does not offer every solution, but through packages, external products, and other tools, there isn't much one cannot do with the product.
What do you dislike about the product?
There isn't much I do not like. I enjoy it so much I have investigated my career on understanding the tool.
What problems is the product solving and how is that benefiting you?
Sales cloud is solving the problem of a source of truth for our sales team.
Salesforce the best CRM
What do you like best about the product?
Ability to track leads and convert them to sales
What do you dislike about the product?
Cost of starting and maintaining the platform
What problems is the product solving and how is that benefiting you?
Engaging with customers, learning who they are and maintains that relationship for future transactions
Great service, great products
What do you like best about the product?
We use Sales Cloud as part of the Education Cloud. The software is full featured and comes with many components that can be assembled with minimal coding to solve our business needs.
What do you dislike about the product?
The system is quite large and complex. As a new user, it is easy to see where some components are a bit dated. However, it is obvious that the company is taking intentional steps to modernize
What problems is the product solving and how is that benefiting you?
We currently track prospective student applications. We plan to expand into processes for re-enrolling students, alumni, donors, and university partners.
Good revirw for the cloud
What do you like best about the product?
I personally like the developer experience of Salesforce a lot. Modern programming languages, tool and now enterprice trusted AI. Could not aks for more
What do you dislike about the product?
Nothing really, i like the whole developer experience
What problems is the product solving and how is that benefiting you?
It is keeping the developers happy
Cadillac of CRMs
What do you like best about the product?
The platform is intuitive and easy to use.
What do you dislike about the product?
I'm not a big fan of the support received but the Salesforce community always makes up for what the support site/group lacks.
What problems is the product solving and how is that benefiting you?
Sales reporting and prospecting
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