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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Jia L.

Great product

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Having everything in one place, data cloud, marketing cloud etc.
What do you dislike about the product?
Can't get it as individual product without the basic salesforce
What problems is the product solving and how is that benefiting you?
Having customer data all in one place


    Sanket D.

Sales Cloud Review

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Sales Pipeline management and Opportunity tracking
What do you dislike about the product?
Sales commissions are difficult to track in one place
What problems is the product solving and how is that benefiting you?
Revenue management, pipeline analysis


    Non-Profit Organization Management

Sales Cloud makes selling more efficient

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Everything is in one place. The console makes it easy to navigate. Forecasting is made easy. You can divide out your teams into territories and then report on them.
What do you dislike about the product?
It is sometimes frustrating to implement, need to really know your process to get it right or use it out of the box and bend your process to the way it was designed.
What problems is the product solving and how is that benefiting you?
Showing what is in the pipeline and what we have brought in. Shows percentage of possibly closing so teams know where to focus their attention and go afterwards.


    Alejandra M.

Amazing Sales :)

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
This is my best cloud in my work. I use this with all LATAM region
What do you dislike about the product?
When the space is not to much for do a deployment
What problems is the product solving and how is that benefiting you?
Give more details with the opportunities and the forecast.


    Rico M.

Empowering Sales

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Brings all the required tools and data together in one place which has created efficiency and more thoughtful insight.
What do you dislike about the product?
Email management is a little clunky and not as intuitive as we would like.
What problems is the product solving and how is that benefiting you?
Consolidating data and the ability to make more insightful decisions.


    Banking

An excellent tool that helps in our day-to-day communication

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Integration with the entire ecosystem, customization according to the customer's needs, speed and agility of use. Use of data combined with the real time platform which in the end makes the business win!
What do you dislike about the product?
The biggest gain today is the integration with the other systems. Point to improve is in relation to the instability that every time falls and stays out and harms the business
What problems is the product solving and how is that benefiting you?
Data integration in one place. The main benefit is the agility of everyday life


    Deepak B.

Don't miss the new sales cloud

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
We have just configured and it was amazingly easy to do so. Pretty flexible and allows you to integrate welll. We are to go live next week and we are excited about this being a blockbuster
What do you dislike about the product?
Cost vs value...needs to justify. I guess some times for smaller businesses it takes time to set up the value farme work. Maybe we will need a lighter more affordable version
What problems is the product solving and how is that benefiting you?
Bringing in more efficienies in our sales operations. We ahbe around 2000 sales teams who use the solutions to make an impact in the marketplace. We are waiting for a successful launch


    JAI CHI C.

it has everything you need

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
modern interface. nice UI and UX. easy to use.
What do you dislike about the product?
too much clicking around. not a glance look at everything, different object.
What problems is the product solving and how is that benefiting you?
funnel management view. sales analytics. more dynamics


    Internet

Sales Cloud Review

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
It brings accounts/leads into one platform to track progress and performance.
What do you dislike about the product?
There does seem to be a lot of information and a learning hurdle to get acquainted on how to use different things. Some times it doesn't feel all that intuitive.
What problems is the product solving and how is that benefiting you?
Organization of accounts and easily trackable actions. Makes it easy to target new groups/leads.


    Financial Services

Easy to get started with the basic capabilities

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Even thought our it landscape lacs important capabilities we managed to get a first mvp to our uses within 3 months
What do you dislike about the product?
Challenging to take the next steps when you have several different product and price models, and being a large enterprise
What problems is the product solving and how is that benefiting you?
Tracking opportunities and help advisors getting an overview of ongoing interactions with their customers, we did not have that before