Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Product owner
What do you like best about the product?
Increases sales ptoductivity, sales process, reports vizulations
What do you dislike about the product?
Doesnt support Aerospace business models
What problems is the product solving and how is that benefiting you?
It help with reporting and Dashboards
Director of Customer Experience
What do you like best about the product?
I love that sales cloud does everything for you! It's very customizable and I love the reporting that we have access to and how many different uses it serves. We have gained so much more insight into how our business operates.
What do you dislike about the product?
Sometimes there are bugs and runs a little slow.
What problems is the product solving and how is that benefiting you?
Previously we had no clue where our customer base was and which areas of the country to focus on. Now we are able to bring that data to life and visualize it for our teams.
Product Manager
What do you like best about the product?
Sales cloud provides an end to end experience for inside sales team from Lead to cash . It provides great CRM sales insights to help sales team with tagerting specific customers
What do you dislike about the product?
Missing Integration with third party tools like data. Bricks etc to bring in data and build insights
Not easy to develop analytics with other teams
Not easy to develop analytics with other teams
What problems is the product solving and how is that benefiting you?
Helps target customers and develop insights
Great Cloud CRM product
What do you like best about the product?
Sales cloud provides great insight to sales teams to target clients and build a great pipeline
What do you dislike about the product?
Integration with 3rd party vendors can be made better
What problems is the product solving and how is that benefiting you?
Helping Sales Team target & narrow down customers
Great experience
What do you like best about the product?
Sales cloud hope will halp us with data governance
What do you dislike about the product?
It is hard to say.... still to figure it out
What problems is the product solving and how is that benefiting you?
Tracking
Admin
What do you like best about the product?
Most things are straight forward and common sense ans easy to digest
What do you dislike about the product?
Once you learn something they replace it all together. Like automation tools
What problems is the product solving and how is that benefiting you?
Using as our source of truth.
Sales cloud
What do you like best about the product?
I like giving our team the tools they need to make sales easier and faster. We can close deals faster and keep clients engaged at the highest levels. It increased our revenue significantly.
What do you dislike about the product?
Some of the customizations that are required can overly-complicate the effort and elongate the development lifecycle. While it's great that it's a cloud platform there can be some lag
What problems is the product solving and how is that benefiting you?
We are able to successfully track customers.
State of the art CRM
What do you like best about the product?
I've been an end user of Salesforce Sales Cloud since 2014. Every year the product evolves bringing new capabilities for me to do my job effectively and efficiently. The workflow is very easy to follow.
What do you dislike about the product?
Building you own dashboard and reports can be confusing. I often find there are too many parameters and options to select from to create a simple report and dashboard.
What problems is the product solving and how is that benefiting you?
Data silos, difficult to use interfaces, manual processing and de-duplication of data entry into excel spreadsheets, inaccurate forecasting and heavy administrative tasks
Salesforce Cloud Usage
What do you like best about the product?
Most of the basic features that a sales person would need is already pre built. So for simple sales taks you can start pretty fast. If you want to customize it, flow is a great and very fast way to develop. The Salesforce dev community is big enough that you can get all the answer and Salesforce Team is easily available in case there is some customization you need but is not available on internet to search. Lots of analysis, forecast, team hierarchy is all pre built so you can easily start with everything you need.
What do you dislike about the product?
Salesforce is great and everything but it's not perfect. It is kind of heavy, especially if the page you want to load had many default components. You will have to build your own Page to optimize the page which is a lot of work. Most pages and jobs are fine. Just the heavy jobs becomes slower
What problems is the product solving and how is that benefiting you?
It basically let's us do all the documenting for Sales, and all the massive data we get is easy to track, used to guide sales reps, used to guide Sales on what they should do, and the data can be used to improve our business strategy.
Great product
What do you like best about the product?
The product is great, and can recommend to others to use it. Can't wait to explore more features of the product. Also, it looks like it can help to boost the sales
What do you dislike about the product?
Nothing, every thing looks great. However, the account creation and verification prices seems to be taking more time, so that can be fixed and other than that everything great.
What problems is the product solving and how is that benefiting you?
It helping to generate new sales and making the sales process seemlessly easy for our sales reps. It also helps us to manage and boost the sales through analytics.
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