Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Best sales cloud
What do you like best about the product?
Sales process about opportunity. Lead score.
What do you dislike about the product?
Some limitations like not able to customize the path
What problems is the product solving and how is that benefiting you?
Sell products
Happy Sales Cloud Customer for over 6 years
What do you like best about the product?
I really appreciate just how flexible the tool is, when I started as an admin, the ability to teach myself the platform via trailhead and then be able to apply that knowledge directly to my own work production instance so quickly was incredible.
What do you dislike about the product?
While Salesforce Sales Cloud is a fantastic tool overall, one area for improvement could be its pricing structure. For smaller businesses or startups, the cost can be a bit steep, especially when considering additional features or user licenses. Offering more flexible pricing options would be helpful.
What problems is the product solving and how is that benefiting you?
Data transparency is difficult in our industry (adtech) given the complexity of performance data. Sales cloud allows us to summarize those metrics in a clear and concise manner to better inform our sales reps actions with customers.
Salesforce for Life!
What do you like best about the product?
Sales Cloud can meet the business needs at the business level and scale with the business. Salesforce has exposed process dificiencies and aligned across departments to do better for our customers.
What do you dislike about the product?
As an Admin setup is often cumbersome and we should have the ability to build documentation where we are building.
What problems is the product solving and how is that benefiting you?
Bringing data together for the team to analyze at their level.
From accidental admin to architect
What do you like best about the product?
The ability to customize and tailor the platform to meet the needs of my business is unparalleled.
What do you dislike about the product?
Addon costs for new features like Einstein
What problems is the product solving and how is that benefiting you?
Salesforce helps us get a complete view of our clients and matters and the relationships between financials and things like medical treatment that we're not capable before
CRM experience
What do you like best about the product?
Many options to improve customer experience and create 360 view of customers
What do you dislike about the product?
Theres nothing to dislike, it is one of the best CRam system now with GBT base AI
What problems is the product solving and how is that benefiting you?
Customer experience, automation and 360 view
Great overall experience and best CRM system
What do you like best about the product?
Great overall experience as we use this platform for everything
What do you dislike about the product?
Customization extremely limited due to everything is ready out of the box
What problems is the product solving and how is that benefiting you?
Sales lead and updates
Salesforce sales cloud is great
What do you like best about the product?
I have used sales cloud for many years. It allows me to track all my customers and know what they are purchasing.
What do you dislike about the product?
I have not found anything I dislike while using sales loud
What problems is the product solving and how is that benefiting you?
Allowing me to see a 360 view of my clients
Could not recommend Sales cloud enough!
What do you like best about the product?
It gives sales leaders visibility to their pipeline in a streamlined way
What do you dislike about the product?
Some of the object's api are named strangely
What problems is the product solving and how is that benefiting you?
Sales leads need to be able to see their pipeline at a glance and in detail
Sales Cloud
What do you like best about the product?
Sales Cloud is a unified space to track the full sales lifecycle of our interactions with our customers.
What do you dislike about the product?
Person Accounts are difficult to work with.
What problems is the product solving and how is that benefiting you?
It's having a unified experience to track our sales.
My only choice for CRM
What do you like best about the product?
The intuitive design and easy learning! It's been my only CRM for 20+ years.
What do you dislike about the product?
It can be intimidating. Just breathe, step back and start simple
What problems is the product solving and how is that benefiting you?
As a small business executive it allows me to see at a moment where my business stands in real time and what needs my attention.
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