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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Susan S.

It has been awesome!

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
It makes it easy for my sales staff to make and keep connections
What do you dislike about the product?
A lot of admin work on the back end to make them happy
What problems is the product solving and how is that benefiting you?
It keeps my staffs sales moving forward


    Minh Dat N.

Best CRM

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
User experience is great a lot of functionalities
What do you dislike about the product?
The license cost may be a little high so we need to justify the ROI
What problems is the product solving and how is that benefiting you?
Having a 360 customer data help to manage my clients better.


    Rutsella K.

sales cloud has made data analysis easy

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
That you have all the customer data on one platform
What do you dislike about the product?
Love saea cloud ! Have been using it for 2 years.
What problems is the product solving and how is that benefiting you?
Gathering all the data in one platform to imporve sales and customer service


    Commercial Real Estate

11 Years Strong

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Scalability. It offers many different options from small teams to large teams. Leveraging experts, like Platinum Cubed really helped me get the most out of my solution.
What do you dislike about the product?
Working with Salesforce AEs can be challenging sometimes. I wish I could buy the products I need without interaction with them. Consultants are where the knowledge is!
What problems is the product solving and how is that benefiting you?
Managing a team and organizing deals across the team. It also helps with managing the lifetime conversations with our clients. Managing turn over is critical for consistency.


    Jennifer M.

Great Tool

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Ease of pulling data together- everyone wants in
What do you dislike about the product?
Too many ways to do the same thing- confuses users
What problems is the product solving and how is that benefiting you?
Bringing the power of the franchise together to unlock a rue customer 360


    Airlines/Aviation

Salesforce Sales Cloud helps B2B sellers

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud hells to manage the complexity of B2B relationships for organizations with distributed workforces and customer bases operating across multiple geographies.
What do you dislike about the product?
It can be daunting at first, as a good deployment of Salesforce Sales Cloud requires a thorough review of existing business processes and cleansing of legacy data sources.
What problems is the product solving and how is that benefiting you?
Sales Cloud enabled our sales teams to focus on key customers, saving them time and making them more productive- and happier in their roles


    Human Resources

Want productive and efficient sales users?

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Multiple tabs can be opened at the same without opening a new browser page. Components are easy to create and allow sales users to see previews of the account.
What do you dislike about the product?
None. So many new features that will make it easier for sales to sell. All relevant records are easily accessible at the same time without perusing through multiple pages.
What problems is the product solving and how is that benefiting you?
It's easy to edit and make changes to the main records all in one place. Reports and dashboards are easy to understand and sales can see exactly how their doing against their quota


    Courtney F.

Loving Salesforce Sales Cloud

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
It keeps our data in one place so our sales teams can be mosf successful at doing their jobs and focusing on helping our customers and prospects, not worrying about manu tasks.
What do you dislike about the product?
There are some things that Salesforce Sales Cloud can't do out of the box but you can always find other software to overcome it.
What problems is the product solving and how is that benefiting you?
Having one place where all our sales data is stored and can be utilized by anyone who needs it in our business.


    Human Resources

Seamless, connected and fluid

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
The fluid alignment of dashboards and reports to share key metrics and data with our Sales Leaders and data quality teams. The management of Sales Territories / Sales Planning as it relates to rep account assignment and equitable territory management.
What do you dislike about the product?
Activity management is something our org is still trying to get on top of, especially as they utilize different sales tools to perform their communications that sometimes don't capture activities, primarily emails and has to be reminded for logging in Salesforce.
What problems is the product solving and how is that benefiting you?
Helping us identify where our reps are seeing success in their book of business and identifying where we need to continue efforts of data cleanliness and proactive additions of net new business


    Asad H.

Sales cloud review

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
One stop shop for my sales team to drop in opportunity's and take action against.
What do you dislike about the product?
It can feel a little overwhelming for users who are new and not familiar with the product.
What problems is the product solving and how is that benefiting you?
Opportunity conversation. Sales pipeline and building actionable reports.