Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Amazing tool with a heap of functionality - as long as everyone uses it well
What do you like best about the product?
So great out of the box
Easy to customise
More functionality added regularly
Sales process is embedded
Easy to customise
More functionality added regularly
Sales process is embedded
What do you dislike about the product?
Crap data in, crap data out.
System can be amazing but if people don't use it.
System can be amazing but if people don't use it.
What problems is the product solving and how is that benefiting you?
Integration of systems - getting a better view of customer and the ability to use SF to send company material to customers
Senior Salesforce Developer
What do you like best about the product?
Lead management , sales funnel and reporting
What do you dislike about the product?
Nothing as such , very feature is amazing
What problems is the product solving and how is that benefiting you?
Reporting could be better
Very helpful for sales team
What do you like best about the product?
Insights
Important information
User friendly
Important information
User friendly
What do you dislike about the product?
I think as per current scenario it's the best available CRM platform.
What problems is the product solving and how is that benefiting you?
It's giving insights what a sales guy needs
Love Salesforce Sales Cloud.
What do you like best about the product?
It provides all the objects for us to use in our ISV business. It's a plug and play for us.
What do you dislike about the product?
User experience to a certain degree, a lots of clicks, and tabs opened.
What problems is the product solving and how is that benefiting you?
Solving the issue to run the revenue operations of the company.
Best CRM
What do you like best about the product?
everything we need is integrated in the platform and can also be customised for specific requirements
What do you dislike about the product?
nothing really, the challenge we have is that we have miltiple instances of salesforce in different regions so it's a little difficult to form a global view but we already have a global project looking at it
What problems is the product solving and how is that benefiting you?
forecasting
Best CRM Product
What do you like best about the product?
Very user friendly, configuration over coding, great flexibility, online community support is incredible.
What do you dislike about the product?
Occasional bugs that are inexplainable. Lots of known issues took a considerably long time to resolve.
What problems is the product solving and how is that benefiting you?
Our customers are using Sales Cloud to keep track of sales activity and improve forecast accuracy.
Hoodie
What do you like best about the product?
SaaS based offering stands out. Awesome experience
What do you dislike about the product?
Nothing. Seriously, there is nothing to say.
What problems is the product solving and how is that benefiting you?
AI brings in a lot of ideas and answers that needed for us to solve whenever we are in a difficult situation.
Had an amazing experiencing how customer and sales data are in one place. 360 view of customer data
What do you like best about the product?
Managing customer data, sales data, cases are easy.
What do you dislike about the product?
There is Nothing to dislike about Sales cloud.
What problems is the product solving and how is that benefiting you?
Managing data, reports, users
Sales Cloud is our single source of truth
What do you like best about the product?
Love that Sales cloud allows us to pull in sales history, open opportunities as well as usage history from our product.
What do you dislike about the product?
There's not much automation in our instance around product/features usage which is probably an I.plementation issue on our end.
What problems is the product solving and how is that benefiting you?
Transparency across the business
Easy to use and has a lot of useful feature
What do you like best about the product?
Sales cloud is easy to use, and quite useful to alot of business scenarios.
What do you dislike about the product?
Need to extend certain limitations to help reduce the custom development
What problems is the product solving and how is that benefiting you?
Streamlined opportunity, quote generation and sales process
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