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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Ishan K.

Great Platform for Long Term Solutions

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
The best thing is the ecosystem. You can use the data for Sales Cloud for every department and it will become the source of truth at your firm.
What do you dislike about the product?
It takes a long time to implement without a designated team and project timeline.
What problems is the product solving and how is that benefiting you?
Lead generation, productiving and communication. It really helps sales managers help out sales reps to close deals using chatter on records.


    Prabhdeep Singh S.

SF Sales Cloud - Best solution for everything around Sales

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud has been one of the best possible Sales solution for all industries. With a lot of robust features, when powered with Omnistudio, it becomes the most powerful solution.while
What do you dislike about the product?
While there are no major issues with this cloud, it wohld become way more powerful once Omnistudio is integrated by default for all Business processes.
What problems is the product solving and how is that benefiting you?
It solving a major problem where our Client wanted an Omni channel solution which can be used by Sales Reps and clients. Experience cloud on top of Sales cloud helps in achieving a lot of efficiency.


    Erwin G.

Awesome possum

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Very easy to set up as a platform and super easy to configure yay!
What do you dislike about the product?
Nothing too much very easy to build out yay
What problems is the product solving and how is that benefiting you?
It is solving my sales process and it's so awesome and easy to use


    Hospital & Health Care

Excellent tool

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce is a great product, easy to build.
What do you dislike about the product?
Code Builder takes a very long time to load
What problems is the product solving and how is that benefiting you?
Automating our internal operations


    Manufacturing

Not only for sales

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud is a dynamic way to collaborate not only for sales but between all of our internal business partners. Our marketing teams and operations team are examples of users for this platform. It is limitless in opportunities for use!
What do you dislike about the product?
Historical setup is difficult to manage and maintain if you were not part of the process and do not know where / what was done. Not enough back of the house reporting to identify these
What problems is the product solving and how is that benefiting you?
Management and the lost information with employee turnover


    Ellen D.

#1 CRM

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud has given our Sales teams a huge advantage when working with our customers and finding new customers. It is very inuitive and easy for our users. We rely on Sales cloud everyday.
What do you dislike about the product?
There are so many features, we have not been able to tap into them all yet. Our team has not had the chance to receive training on all the ways it can benefit them.
What problems is the product solving and how is that benefiting you?
We are currently implementing AI in to business practices, Sales Cloud with Einstein is our core focus. It is also helping our small sales team manage our large, diverse customer base.


    Brandon F.

Unlocking new insights

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Couple with Data Cloud we have been able to unlock so many new insights to our service sector.
What do you dislike about the product?
Its not free. Managing some features, mostly the newer features is sometimes confusing.
What problems is the product solving and how is that benefiting you?
We are now capable of turning service history into a massive library of knowledge.


    SaravanaKumar B.

Sales Cloud the best!

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
I love sales cloud for its ease of use, makes our business users happy, increase in revenue. We are in the process of migrating from our home grown crm to salesforce crm and it's been an amazing implementation journey.
What do you dislike about the product?
I feel it's touch expensive, bringing down the price a bit could be very helpful.
What problems is the product solving and how is that benefiting you?
Transitioning from home grown crm to salesforce crm has helped us a lot from maintainance perspective, ease of use and helped with productivity.


    Andrea E.

Our sales team loves it!

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
The custom ability is fantstic for our needs!!
What do you dislike about the product?
Forecasting could be better, not just on the op product
What problems is the product solving and how is that benefiting you?
The collaboration forecasting is amazing!


    Manuel R.

Best in class CRM

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Opportunity management and sales forecasting
What do you dislike about the product?
Case management, marketing campaign tracking
What problems is the product solving and how is that benefiting you?
Allows customization of complex sales cycles for all our products