Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Investment Management

Great product

  • February 07, 2024
  • Review provided by G2

What do you like best about the product?
It allows me to accurately forecast deals in pipeline and to see my accounts in a quick and easy format
What do you dislike about the product?
Backend admin can be difficult to implement with a high threshold of competency necessary.
What problems is the product solving and how is that benefiting you?
Forecasting and customer communication tracking and storing


    Hospitality

Excellent CRM Platform

  • February 07, 2024
  • Review provided by G2

What do you like best about the product?
The many ways of Customizing all the App and things
What do you dislike about the product?
Some simple things dont make any sense, but most of the time you can overwrite the behavior
What problems is the product solving and how is that benefiting you?
Sales People can be much more productive using this CRM, everything is almost simple to do


    Computer Software

Simply has it all in one place

  • February 07, 2024
  • Review provided by G2

What do you like best about the product?
it has everything in one place - it's constantly evolving.
Instead of having multiple systems (gong, outreach/salesloft, hubspot, Zendesk) and having to integrate one another - salesforce has it ALL
What do you dislike about the product?
their sales reps - ugh - we're a small company and we got a REALLY TERRIBLE REP who doesn't know left from right.
It's a shame - luckily for salesforce the product is so good that even a terrible rep can't hurt them
What problems is the product solving and how is that benefiting you?
Your regular CRM needs, revenue inteligence (gong like), email cadence (salesloft/outreach like), the automations are simply amazing and their new flow builder makes life a breeze


    Ana Carla R.

Best CRM I've ever worked with

  • February 06, 2024
  • Review provided by G2

What do you like best about the product?
Here the sky is the limit, I love this tool because you can make customizations as needs arise.
What do you dislike about the product?
I have nothing to declare, I like it more.
What problems is the product solving and how is that benefiting you?
It meets my demands very well, here I can have a 360 view of my client and the chances of closed and won opportunities have increased a lot.


    Jonathan G.

Does it's Job

  • February 05, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce is a great. It does what it's supposed to do and is a good CRM and integrates with everything.
What do you dislike about the product?
Wish Salesforce released more features like Hubspot has been doing.
What problems is the product solving and how is that benefiting you?
It's our main CRM and works great for centralizing data.


    Leah C.

Very user friendly

  • February 04, 2024
  • Review provided by G2

What do you like best about the product?
We are able to keep all our data in 1 location.
What do you dislike about the product?
I prefer Salesforce Classic and the push for Lightning is strong, but I'd really rather not transition.
What problems is the product solving and how is that benefiting you?
Data integrity


    Steven B.

I like salesforce

  • January 28, 2024
  • Review provided by G2

What do you like best about the product?
It helps me navigate my jobs daily duties.
What do you dislike about the product?
It is a bit tricky to learn. Once you have it down it works great
What problems is the product solving and how is that benefiting you?
Helping keep customer relationships


    Daniel Alejandro R.

I like

  • January 28, 2024
  • Review provided by G2

What do you like best about the product?
I feel that the most useful aspect of the platform is its ease of sharing data, and the amount of data it can store seems to me to be the most useful feature of the platform.
What do you dislike about the product?
What I don't like is that the server often crashes, which interrupts the data loading and the reporting that I usually do with that information stored in the Cloud.
What problems is the product solving and how is that benefiting you?
with this platform, solve the concerns that users of our service have, store emails and customer data securely and quickly, yet I feel that the benefit is that the application allows me to track all the data automatically in a cloud..


    Retail

The best CRM Solution

  • January 27, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce's ability to streamline sales processes, automate tasks, and provide a centralized platform for customer data. I appreciate features like customizable dashboards, reporting tools, and the integration capabilities with third-party apps.
What do you dislike about the product?
Customer support service Turnaround time is lengthy
The cost associated with advanced features
What problems is the product solving and how is that benefiting you?
Centralized customer data, The platform assists in lead qualification, tracking, and nurturing. Businesses can customize Salesforce Sales Cloud to meet their unique needs.


    Information Technology and Services

Great CRM tool!

  • January 25, 2024
  • Review provided by G2

What do you like best about the product?
I like Salesforce because it keeps track of my clients!
What do you dislike about the product?
It can be alittle overwhelming at times.
What problems is the product solving and how is that benefiting you?
It it a housing source for all emails our team sends to clients along with contracts needing to be renewed.