Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
The best CRM for the new age
What do you like best about the product?
I have worked with on premise CRM before and salesforce for sure stands out since it is a cloud based system. The security model is aptly designed to layer different aspect of the access.
What do you dislike about the product?
The analytics need to be a bit better. The report and dashboards are improving but we still have to find external tools to generate the analysis better and in detail.
What problems is the product solving and how is that benefiting you?
It is enabling faster lead generation and tracking.
Best CRM for selling
What do you like best about the product?
Easy to implement
Out of the box options are vast and useful
can customise to your heart's desire
Out of the box options are vast and useful
can customise to your heart's desire
What do you dislike about the product?
I'd like to see a more advanced way of adding products to opportunities. At the moment if a client wants something slightly more complex, CPQ is the only option which can sometimes be overkill and adds a ton of tech debt.
What problems is the product solving and how is that benefiting you?
I think it encourages Sales people to do what they do best which is selling! It gets rid of a lot of the technical overhead for the sales person
Sales Cloud helps transform my clients using legacy CRM'
What do you like best about the product?
Sales Cloud brings new avenues of collaboration and AI driven recommendations to support selling teams in a modern world.
What do you dislike about the product?
Nothing springs to mind. Clients I've partnered with love Sales Cloud
What problems is the product solving and how is that benefiting you?
I see lots of organisations using tools like Dynamics and Siebel who are missing out on modern Sales tools and automations
Admin and Director of Salesforce cloud for 8 years
What do you like best about the product?
I love how customizable the platform is! Sky is the limit and I'm always able to deliver efficient solutions to the business.
What do you dislike about the product?
Governor limits and other restrictive limits for objects and reports.
What problems is the product solving and how is that benefiting you?
Enhancing no or low code tools
Using sales cloud with Heroku
What do you like best about the product?
I like the ability to leverage Salesforce data in heroku linked apps - it is really simple to do and super powerful
What do you dislike about the product?
Admins need a fair amount of training- although this is available.and Heroku requires custom coding.
What problems is the product solving and how is that benefiting you?
It provides the memory and history of my client interactions that are essential for sales.
Sales Cloud Rocks!
What do you like best about the product?
Sales team gets to focus on what's important
What do you dislike about the product?
Nothing. It is a great product. I would recommend it to everyone.
What problems is the product solving and how is that benefiting you?
It helps the company focus on sales derived from marketing campaigns
Salesforce maps is a great way to organize how our sales managers view accounts around regions
What do you like best about the product?
The ability to organize prospects in different sectors, based on search parameters.
What do you dislike about the product?
Not necessarily a dislike, just a bit challenging to learn at first glance.
What problems is the product solving and how is that benefiting you?
Some of our clients are home based where others are store front, the ability to filter and separate each based on the type has helped with planning meetings with clients.
Best CRM out there
What do you like best about the product?
With all new capabilities and features that come with every release
What do you dislike about the product?
Being smart as Einstein with all the AI features
What problems is the product solving and how is that benefiting you?
Managing out customer relationships
Best CRM
What do you like best about the product?
Sales cloud is easy to configure for best possible functionalities.
What do you dislike about the product?
Technology migration like wfr to flow, process builder to flow
What problems is the product solving and how is that benefiting you?
All the functionalities required from the perspective of CRM.
Salesforce Administrator
What do you like best about the product?
It is simple to use and very easy to customize and automate items.
What do you dislike about the product?
The price is one thing my departments say they wish would change.
What problems is the product solving and how is that benefiting you?
We track various types of clients broken down by region and size. This allows us to also use a custom sales process to remind us of upcoming projects that it is time to rebid to get new business or keep existing business.
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