Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Salesforce experience after use
What do you like best about the product?
Salesforce Sales Cloud's standout feature is its versatility. The platform offers a comprehensive suite of sales tools, robust customization options, and seamless integration capabilities. Its user-friendly interface empowers sales teams, fostering collaboration, and driving productivity to meet diverse business needs.
What do you dislike about the product?
Some users find Salesforce Sales Cloud's pricing structure complex, and extensive customization can require expertise. Additionally, occasional system updates may temporarily impact workflows, affecting user experience.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud addresses challenges by centralizing customer data, streamlining processes, and enhancing collaboration. It benefits us by providing a unified platform for sales, marketing, and customer service, fostering a holistic view of customer interactions. Automation improves efficiency, enabling us to deliver personalized and timely solutions, ultimately enhancing customer satisfaction and loyalty.
Proficient Salesforce Sales Cloud User for 6 Years, Enhancing Sales at Foodpanda.
What do you like best about the product?
Salesforce Sales Cloud's flexibility and scalability have been crucial in tailoring the system to meet specific sales needs at foodpanda. Real-time visibility, automation features, and cloud-based accessibility enhance efficiency, streamline tasks, and foster agile sales operations.
What do you dislike about the product?
Salesforce Sales Cloud is powerful, but making detailed reports can be a bit tricky, especially for new users. Also, some features and extra user licenses can be costly, which might be challenging for smaller businesses with limited budgets. Overall, it works well, but it could be easier to use for reporting, and the costs could be more budget-friendly.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud streamlines our sales processes, providing a centralized hub for customer data and improving collaboration. Its automation features save time, boosting efficiency, and its scalability adapts to our evolving needs. In a nutshell, it's our reliable companion in making sales smoother and more efficient at Foodpanda.
good tool
What do you like best about the product?
It is a good tool for mainitaing leads and managing them.
What do you dislike about the product?
The thing ist need to be more fast and responsive.
What problems is the product solving and how is that benefiting you?
It is helping me to mange my sales pipleline in a strealinemanner
Reviewing Salesforce
What do you like best about the product?
Easy usage to navigate customer prospective
Support with queries
Features are excellent with respect to integration of different channels
Support with queries
Features are excellent with respect to integration of different channels
What do you dislike about the product?
Salesforce lags a lot in my computer sometimes but an excellent tools
What problems is the product solving and how is that benefiting you?
Ease of integrating performances into our systems without outsourcing
review of product
What do you like best about the product?
My organisation likes how easy it is to integrate salesforce features with our existing applications.
What do you dislike about the product?
We dont dislike, but we would request for making it less pricey
What problems is the product solving and how is that benefiting you?
Reaching out to prospects has become better and we have become more equipped
Happy with the resolution timeframe
What do you like best about the product?
I like Salesforce Sales Cloud for several reasons:
1) User Interface of this tool is really good.
2) Whenever I raised Salesforce ticket for support, I got the resolution within less time duration
3) The implementation and integration of Salesforce Sales Cloud is easy and smooth
1) User Interface of this tool is really good.
2) Whenever I raised Salesforce ticket for support, I got the resolution within less time duration
3) The implementation and integration of Salesforce Sales Cloud is easy and smooth
What do you dislike about the product?
I dislike the cost structure of number of features provided by Salesforce because, instead of simplifying the price structure to make it easy to understand, it is unnecessarily complicated.
What problems is the product solving and how is that benefiting you?
We are using it as a CRM and making sales easy with Sales Cloud
Best to keep your Pipeline at a place
What do you like best about the product?
Accesibility makes this platform best in market
What do you dislike about the product?
Not having the same kind of user easement for Mobile Application
What problems is the product solving and how is that benefiting you?
The stages in which we can sort our leads which gives us an advantage of not missing on any Follow ups
One Stop Shop!
What do you like best about the product?
Salesforce allows me to easily maintain customer information, connect with new clients, and invoice.
What do you dislike about the product?
It is easy to have duplicate records. Also, there are so many processes involved in using Salesforce that sometimes I'm not sure if I'm up to speed and what's best.
What problems is the product solving and how is that benefiting you?
How to maintain relationship with several thousand customers and allowing all data associated with the customer to be contained in one place.
Best CRM
What do you like best about the product?
It has many out of box functionalities created keeping customer in mind which can be customized also.
What do you dislike about the product?
Still it has not reached no code implementation
What problems is the product solving and how is that benefiting you?
It store all the customer data which can be used in SF Marketing Cloud where we can reach customer with an ease.
Salescloud is unmatched
What do you like best about the product?
Been working with sales cloud for the better part of six years. The platform is unmatched. Just like any tool, when given the proper amount of funding and dedicated attention, it will quickly become the most powerful resource at your company's disposal.
Salesforce has such a robust library of documentation and an incredibly active community. The trailhead platform is unparalled. Getting up to speed on the platform is a breeze.
Salesforce has such a robust library of documentation and an incredibly active community. The trailhead platform is unparalled. Getting up to speed on the platform is a breeze.
What do you dislike about the product?
As the product changes, it feels like they've dedicated less time to creating documentation. I still find their documentation to be best in class, but it feels like it's beggingin to fall in many areas.
What problems is the product solving and how is that benefiting you?
The platform is the Single-Source of Truth for all data across our tech-stack and product. It's the system of record. Our immediate issue is how to leverage the data we've collected to provide actionable insights. Because the salesforce ecosystem is so robust, adding a additional tools to enhance the capability (like drawing more complex analysis) is incredibly easy.
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