Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Product is not stagnant and continue to evolve and modernize with automation & AI
What do you like best about the product?
very customizable to our sales process needs. we are able to eliminate other non-salesforce products to make sure that our sales touchpoints are together in a single platform and our data coming together in salesforce.
What do you dislike about the product?
Some basics needs still need custom implementations/workaround
- Rollup fields only work for mostly master detail
- Dashboard filter is not great
- Rollup fields only work for mostly master detail
- Dashboard filter is not great
What problems is the product solving and how is that benefiting you?
To have customers data easily represented in customizable dashboard and report and all the automation and integrations we can build help us become more connected with our customers
Aligning your sales team and processes
What do you like best about the product?
I've been enjoying putting a more formal process in place for a tenured company without a formal process. It is helping to have discussions to align processes and sales objectives and track win/loss rates and help strategize and shift priorities as needed.
What do you dislike about the product?
I can't think of any, it's truely a powerhouse.
What problems is the product solving and how is that benefiting you?
lack of process,
goal tracking
strategizing
centralizing national sales in one CRM
goal tracking
strategizing
centralizing national sales in one CRM
Salesforce Sales Cloud is powerful!
What do you like best about the product?
Can reach prospects, track user's actvities related to the sales process and get real time stats on prospects.
What do you dislike about the product?
The direct email messaging could be improved.
What problems is the product solving and how is that benefiting you?
It allows us to see what reps are doing, how they are communicating and if there is a trainging opportunity with closing deals.
The experience is great
What do you like best about the product?
They are quick and knowledge and quicker
What do you dislike about the product?
Nothing at this moment . We are good for now
What problems is the product solving and how is that benefiting you?
I was unable to differentiate leads that got converted into account
Salesforce Lover!
What do you like best about the product?
I love everything about Salesforce, it's such a great tool that is really customizable. I have been in Salesforce Ecosystem for about 5 years now and there have been so many improvements so it just goes to show that Salesforce is always growing!
What do you dislike about the product?
I really don't have many complaints, sometimes it can be a pain to get a full understanding of the Support on why things are blocked/why we can't do certain things, but in years it has got a lot better.
What problems is the product solving and how is that benefiting you?
We use Salesforce for a variety of Teams, mostly logging Accounts into the System and we use the opportunities for new business ventures.
Love the Product
What do you like best about the product?
Transparency of data for managers.......
What do you dislike about the product?
Only from an Admin point of view. Would like to be able to clone custom fields when I have to create many
What problems is the product solving and how is that benefiting you?
Visibility ino the business
Sr. Data Analyst
What do you like best about the product?
It provides businesses with robust lead management capabilities,versatile task management, along with account handling capabilities.It gives you the power to keep your clients at the heart of every action you take.
What do you dislike about the product?
See no downsides / issues. Nothing to dislike.
What problems is the product solving and how is that benefiting you?
Versatile Task Management
Robust Lead Management
Account handling capabilities
Flexibility to customize workflows to suit our organizations unique needs.
Robust Lead Management
Account handling capabilities
Flexibility to customize workflows to suit our organizations unique needs.
Best sales program on the market.
What do you like best about the product?
Boomi can help your company save money. Cloud intregration is easy and fast.
What do you dislike about the product?
It is important to learn the best way to use Cloud for your company. It can be time consuming to put the energy into understanding what the program can do for you company. It is not the programs problem but a user isue. How much time do most of have to explore.
What problems is the product solving and how is that benefiting you?
It is designed to look up a client and it is hard to work a list since it defers to the top of the list again.
Great Platform!
What do you like best about the product?
Sales Cloud assists with keeping all sales opportunities and deals organized. You can easily customize it to fit your needs.
What do you dislike about the product?
At times certain functionalities do not work as notated.
What problems is the product solving and how is that benefiting you?
Keeps sales funnel clean and organized
COO
What do you like best about the product?
I love the flexibility, security and connectivity to other apps for visibility in one dashboard.
What do you dislike about the product?
sometimes it can be slow. The login does not always cooperate.
What problems is the product solving and how is that benefiting you?
Visiblity and tracking of prospects.
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