Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great 360 Customer View and Automation, but Steep Learning Curve
What do you like best about the product?
360 customer view and automation and pipeline
What do you dislike about the product?
Complexity for new users and customization can be time consuming
What problems is the product solving and how is that benefiting you?
Better lead and opportunity management
, but Custom Views Setup Needs Improvement
What do you like best about the product?
The integration back into opportunity level detail
What do you dislike about the product?
Steps to set up custom views. Prefer AI approach
What problems is the product solving and how is that benefiting you?
Bringing visibility into one place
Great for Tracking Leads and Opportunities, No Complaints
What do you like best about the product?
Being able to track leads and opportunities.
What do you dislike about the product?
There is nothing I don’t like about sales cloud
What problems is the product solving and how is that benefiting you?
Tracking leads and the progress staff are making to convert them.
Highly Configurable and User-Friendly, Excellent Choice
What do you like best about the product?
I value Salesforce Sales Cloud for its configurability and ease of use, which made it an appealing choice over other vendors. Its ability to enhance team collaboration and facilitate quicker deal closures is beneficial. The three-sixty view of customer data provides comprehensive insights into our operations. Additionally, the quick out-of-the-box setup with an easy-to-understand process makes it a reliable and efficient tool for our business.
What do you dislike about the product?
I would say better integration with Slack.
What problems is the product solving and how is that benefiting you?
I find the product enhances team collaboration, reduces reaction time, and speeds up deal closures.
Great Data Access, but Scaling Tools Is Costly
What do you like best about the product?
The facility to use and get data from it
What do you dislike about the product?
Some tools are to expensive to scale in all comoany
What problems is the product solving and how is that benefiting you?
We have many clients, so the CRM is essential to our company.
Intuitive and Helpful, but Automation Can Be Complex
What do you like best about the product?
It very intuitive and helpful for sales organizations. Lots of tools and automations that assist in closing deals
What do you dislike about the product?
Sometimes it is too complex to create the automations we need
What problems is the product solving and how is that benefiting you?
Tracking our sales pipeline and closed won deals
Sales cloud review and questions
What do you like best about the product?
Allow sales reps to work efficiently and increase revenue.
What do you dislike about the product?
The technical side can be frustrating and make changes hard
What problems is the product solving and how is that benefiting you?
Sales and combine with marketing cloud for financial services.
Great Out-of-the-Box Features, but Setup Can Be Complicated
What do you like best about the product?
Ootb features especially for hero entities like account
What do you dislike about the product?
Sometimes it gets complicated to setup. Especially the AI features
What problems is the product solving and how is that benefiting you?
Easy to link account to every other entities
Highly Configurable Sales Cloud with Strong Standard Features
What do you like best about the product?
I like the foundation of standard objects and relationships that it provides for sales processes, and I love the configurability, especially flows.
What do you dislike about the product?
There is not much I dislike about Sales Cloud. It provides an awesome canvas to construct custom business processes.
What problems is the product solving and how is that benefiting you?
It is helping me track engagements with clients from beginning to end.
Highly Flexible but Initial Setup Can Be Overwhelming
What do you like best about the product?
Very flexible. Can be setup the way you need
What do you dislike about the product?
With so much customization it can be daunting to setup
What problems is the product solving and how is that benefiting you?
Really helps track leads and keep all the data on a visible system.
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