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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Pankit M.

Very helpful for sales team

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Insights
Important information
User friendly
What do you dislike about the product?
I think as per current scenario it's the best available CRM platform.
What problems is the product solving and how is that benefiting you?
It's giving insights what a sales guy needs


    Computer Software

Love Salesforce Sales Cloud.

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
It provides all the objects for us to use in our ISV business. It's a plug and play for us.
What do you dislike about the product?
User experience to a certain degree, a lots of clicks, and tabs opened.
What problems is the product solving and how is that benefiting you?
Solving the issue to run the revenue operations of the company.


    Brady C.

Best CRM

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
everything we need is integrated in the platform and can also be customised for specific requirements
What do you dislike about the product?
nothing really, the challenge we have is that we have miltiple instances of salesforce in different regions so it's a little difficult to form a global view but we already have a global project looking at it
What problems is the product solving and how is that benefiting you?
forecasting


    Claire G.

Best CRM Product

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Very user friendly, configuration over coding, great flexibility, online community support is incredible.
What do you dislike about the product?
Occasional bugs that are inexplainable. Lots of known issues took a considerably long time to resolve.
What problems is the product solving and how is that benefiting you?
Our customers are using Sales Cloud to keep track of sales activity and improve forecast accuracy.


    Ravi Teja Prabhu J.

Hoodie

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
SaaS based offering stands out. Awesome experience
What do you dislike about the product?
Nothing. Seriously, there is nothing to say.
What problems is the product solving and how is that benefiting you?
AI brings in a lot of ideas and answers that needed for us to solve whenever we are in a difficult situation.


    Jackson r.

Had an amazing experiencing how customer and sales data are in one place. 360 view of customer data

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Managing customer data, sales data, cases are easy.
What do you dislike about the product?
There is Nothing to dislike about Sales cloud.
What problems is the product solving and how is that benefiting you?
Managing data, reports, users


    Computer Software

Sales Cloud is our single source of truth

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
Love that Sales cloud allows us to pull in sales history, open opportunities as well as usage history from our product.
What do you dislike about the product?
There's not much automation in our instance around product/features usage which is probably an I.plementation issue on our end.
What problems is the product solving and how is that benefiting you?
Transparency across the business


    Retail

Easy to use and has a lot of useful feature

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud is easy to use, and quite useful to alot of business scenarios.
What do you dislike about the product?
Need to extend certain limitations to help reduce the custom development
What problems is the product solving and how is that benefiting you?
Streamlined opportunity, quote generation and sales process


    Non-Profit Organization Management

Would recommend

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce is very user friendly for both our staff and clients. The flexibility of creating new custom objects and fields has been a huge benefit to our non profit organisation.
What do you dislike about the product?
Adding new fields via a change set does not automatically add those new fields to existing report types. It is easy enough to adjust these through the report types set up, however it just adds an extra task.
What problems is the product solving and how is that benefiting you?
The ability to mass add or update data through salesforce inspector saving us hours of manual clicking and filtering


    Manjeet S.

Its very user friendly and can book your sales drastically

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
I have worked on more than 10 project using Sales cloud.
It has very user friendly UI and very onpoint usage to boom up the sales.
The requirements are quite achievable .They have designed the product by keeping the industry in mind and on top of it if configurable product and if all need we can customize as per our business need need using point and click tools like workflows, flows etc or else we can customize using code as welll. Like trigger etc
What do you dislike about the product?
I dont think there are much issues but mah be you guys can improve deverloper console as i have faced sometimes test class running explicitly fails in developer consoler.
What problems is the product solving and how is that benefiting you?
It solves multilingual emails, approvals from differnet level of management customized website to book the vaccine