Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Basics of sales processes are natively available
What do you like best about the product?
Basic sales process needs are natively available and set up in Sales Cloud so usage can start immediately without too much configuration. Easy for organisations to implement some customisations according to individual industry needs and company processes. Most business scenarios and organisational needs are covered.
What do you dislike about the product?
Limitations in terms of org-wide limits due to shared cloud resources and these limits and enforced.
What problems is the product solving and how is that benefiting you?
revenue and performance tracking of individual accounts and sales staff is done easily with the reports and dashboards function, as well as the whole sales cycle process is integrated to enable this
Sales Cloud
What do you like best about the product?
All my customer info in one place and in one platform
What do you dislike about the product?
Nothing, it works as expected and it met our expectations
What problems is the product solving and how is that benefiting you?
Our campaign and events are in same platform with our customer data
Increases Sales productivity
What do you like best about the product?
How easy it is for our sales team to get the information they need quickly.
What do you dislike about the product?
Pricing. We use several other salesforce apps and the price does add up as we continue adding licenses.
What problems is the product solving and how is that benefiting you?
Giving our reps the information needed to continue selling to customers. It also enables us to continue engagement after a lead has passed first look viability.
Being an Admin, I know the functionalities it brings to the table.
What do you like best about the product?
The ease of mainting Leads and opportunities.
What do you dislike about the product?
The cost of the cloud can be an issue most of the time for small businesses.
What problems is the product solving and how is that benefiting you?
First of all, the access to all of your data anywhere and on all devices.
Unlock value and drive revenue
What do you like best about the product?
User experience and an application tuned for business and enabling sales. Convert prospects to loyal customers by selling in an informed AI driven experience.
What do you dislike about the product?
Nothing in particular. It does the job and enables great experience
What problems is the product solving and how is that benefiting you?
Driving pipeline and engagement
Sales Cloud for the win
What do you like best about the product?
The ability for our sales, partners, and accounting teams to have visibility into past communications and prospect journeys is crucial for our success. The ability to tailor permissions to the appropriate profile and person is great.
What do you dislike about the product?
Some of the reporting can be clunky, fuzzy matching rules seem to catch all or none of the potential matches.
What problems is the product solving and how is that benefiting you?
Initially we started using it as a way to track commission sales, we have now been able to put all sales into Sales Cloud and have started to forecast better. Which allows us to set better company goals and see where we can improve revenue wise.
Pros and Cons of Sales Cloud
What do you like best about the product?
I love how dynamic Sales Cloud can be. I've worked for multiple companies in my 10 year Salesforce career and without fail Sales Cloud is able to meet the needs of the business.
What do you dislike about the product?
It can be slow. I know this could be for so many reasons outside of Sales Cloud itself, but I would love it if Salesforce could find a way to help make Sales Cloud work better with these other factors (ie poor internet connection, convoluted code, etc).
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud demands that the business organizes their business processes as opposed to every person doing their own thing. As a SF Admin, being able to design a platform that helps the business understand the importance of having organized process is hugely helpful.
Sales cloud provides tools and features to improve a company’s sales process and sell more
What do you like best about the product?
Salesforce Sales Cloud has many features to accelerate the digital transformation of many companies and to implement Sales processes easily with clicks, not code. If you are in a huge company, it will obligate your team to have deep discussions about your businesses processes and improve them.
What do you dislike about the product?
Sometimes it can be annoying some platform technical limits and some user interface challenges for new users, which may impact adoption in the initial phase of an implementation
What problems is the product solving and how is that benefiting you?
We are implementing the Sales processes of the wholesale bank I work for and leveraging the automation and productivity features of the platform
Salesforce Team lead
What do you like best about the product?
Everything, it's amazing and I live it!!
What do you dislike about the product?
Hard to say, I like it a lot and recommend it
What problems is the product solving and how is that benefiting you?
Managing pipeline, tracking deals
Individual performance and fata on the palm of your hand
What do you like best about the product?
The cadence it allows for my Sales team, with our notes and agenda registered there, we can focus our tjme on what we do best, improving or relationship with customers and selling!
What do you dislike about the product?
Its integration its a little bit complex if you whole ecossistem its not on salesforce yet
What problems is the product solving and how is that benefiting you?
Sales flor, with salesforce we can keep track of our history and needed activities tô make sure that the selling process is ehancing with prospects and our sellers are getting their best performance
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