Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Senior Salesforce developer
What do you like best about the product?
Most of the features are point and click config.
What do you dislike about the product?
Nothing as such at the moment. May be the lead conversion can be improved
What problems is the product solving and how is that benefiting you?
Lead capturing and easy integration with systems like braze
Salesforce world tour review
What do you like best about the product?
Ease of use and setup. Configuring additional fields and reporting capabilities
What do you dislike about the product?
Salesforce support and trying to figure out which category to select etc and the ticket moving across different departments and having to repeat everything again.
What problems is the product solving and how is that benefiting you?
Integration between multiple systems. The ability to use Salesforce as the platform to link all these systems together
Fantastic product
What do you like best about the product?
Fantastic product to use and I can endorse salesforce cloud to anyone
What do you dislike about the product?
Improve the API's performance which is struggling by
What problems is the product solving and how is that benefiting you?
Helping us to manage our commerce
Happy Chappy
What do you like best about the product?
I think the agility and scalability of the solution will put you in a better position
What do you dislike about the product?
The adoption of new technology always comes with learning challenges
What problems is the product solving and how is that benefiting you?
Record and track client engagement and opportunity progression
Great Product
What do you like best about the product?
It is a product that exists and provides great value to its users.
What do you dislike about the product?
I dont use it (enough). It integrates well with Marketing Cloud.
What problems is the product solving and how is that benefiting you?
It stores customer and interaction data which is useful for segmentation in Marketing Cloud.
Great platform. Supports business needs with easy ability to adapt.
What do you like best about the product?
Sales Cloud enables our sales team to deliver great custumer experiences by allowing our team to focus on our customers.
As business grows and adapts, it is easy for us to pivot and adapt the platform to continue supporting us.
As business grows and adapts, it is easy for us to pivot and adapt the platform to continue supporting us.
What do you dislike about the product?
There are some aspects that can become complex to configure without partner support but the instances this occurs are generally quite limited.
What problems is the product solving and how is that benefiting you?
Enabling collection of customer information and enabling our sales team to track leads and nurture them.
Amazing & Helpful
What do you like best about the product?
Most useful features involve order management with pricebooks, opportunity management,lead management ,account and contact management.
The best part is it's the most loved and subscribed product of Salesforce, really good for enterprise customers to manage their orders
The best part is it's the most loved and subscribed product of Salesforce, really good for enterprise customers to manage their orders
What do you dislike about the product?
The pricebook object has lotof limitations around automation and customisation,that really needs to be worked upon by Salesforce product team.
What problems is the product solving and how is that benefiting you?
It solves the problem of opportunity management & order management along with organizing account , contact
Sales cloud review
What do you like best about the product?
Easy to manage all our customers and track all our opportunities. It also is easy to connect to our integrated systems which is great for our company
What do you dislike about the product?
Knowing not what fields include without clogging up the ui for our users
What problems is the product solving and how is that benefiting you?
Being able to track
- accounts and contacts
- opportunities
- able to send surveys and receive responses
- be compliant
- accounts and contacts
- opportunities
- able to send surveys and receive responses
- be compliant
Salesforce consultant
What do you like best about the product?
The platform is simple to use and tailor to business processes
What do you dislike about the product?
How easy it is non informed customer users can build solutions that make the business believe that Salesforce is no good for the business
What problems is the product solving and how is that benefiting you?
Providing a view of our customers within one system
Love it
What do you like best about the product?
Customisation availability and responsive
What do you dislike about the product?
Nothing it's awesome definitely try it yourself
What problems is the product solving and how is that benefiting you?
Allows much more comprehensive dashboards
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