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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Charles R.

The industry standard

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Continuous evolution and providing solutions that meet sales teams needs.
What do you dislike about the product?
It's a struggle for some "old school" sales reps to adopt.
What problems is the product solving and how is that benefiting you?
Lead and opportunity management and sales forecasting.


    Sarah Y.

Increased Salesperson Efficency

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
The ability to have a centralized location for all sales data from leads to close opportunity.
What do you dislike about the product?
New features could be rolled out quicker
What problems is the product solving and how is that benefiting you?
Sales people can track the entire lifecycle of a deal


    Chris C.

Salesforce for Industrial Distribution capital project sales

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud allows my sales team to prioritize and plan out the capital projects that are critical to our company, track key milestones, and manage key contacts that are needed to be successful.
What do you dislike about the product?
There are so many options to add on to the base system and multiple ways to develop your system, it is sometimes tough to know where to prioritize and where to find the best solution.
What problems is the product solving and how is that benefiting you?
A platform that can be our single source of information to track and work our projects. Tracking a project through the entire sales process is critical to our success.


    Kevin W.

All of my data in real time

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Everything app and every form and every process is working against the same real-time data.
What do you dislike about the product?
If you have a very old org... it's very hard to clean up the mess of what's no longer needed.
What problems is the product solving and how is that benefiting you?
Tracking sales pipeline and opportunities


    Carlos G.

Take the leap

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Single source of truth if you want to have a process and system in place to support your sales efforts
What do you dislike about the product?
Nothing so far- need to use it for longer as we just started
What problems is the product solving and how is that benefiting you?
Consolidating data and supporting a structured approach to sales


    Hannah C.

Understanding accounts and status of business

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Ability to manage accounts and business in one place, having a single source of data for our teams, understand our customer experience.
What do you dislike about the product?
The cost to serve can be high and requires additional support.
What problems is the product solving and how is that benefiting you?
Opportunity management and sales account plans that everyone has visibility to


    Chris G.

Very easy and intuitive solution

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Predefined data model to support sales processes
What do you dislike about the product?
Learning curve to get up to speed on platform.
What problems is the product solving and how is that benefiting you?
Capturing prospect information


    Jon O.

All my prospect data in one place

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
As a revenue leader responsible for new business and expansions sales, it's key to have insights relating to opportunities all in one place at my fingertips. Sales Cloud provides that... from opportunity detail, to what's been communicated either directly or via marketing, to contact information and previous interactions is all there.
What do you dislike about the product?
As a user, sometimes it would be useful to know about new features that have not been enabled by the admin so that we can request they are implemented in our org.
What problems is the product solving and how is that benefiting you?
I need a single unified view of the opportunities in play, as well as past opportunities. From there I need to be able to drill down into the detail. I don't want disconnected offline reports that are out of date when I then query the detail behind them.


    Praveena S.

It's amazing and effective

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Single view of everything about our prospects and customers
What do you dislike about the product?
Nothing very specific. AI I BELIEVE WILL make it better
What problems is the product solving and how is that benefiting you?
It's helping my clients improve their sales targets


    Regis M.

True 360 View.

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
The ability to know our customers better by having history, goals and accounts in one place.
What do you dislike about the product?
Options for reporting/dashboards. I would like to the options expand.
What problems is the product solving and how is that benefiting you?
Ability to manage sales performance for historical tracking and ongoing coaching