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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Jon W.

Top CRM

  • December 14, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use for pipeline management. Great platform.
What do you dislike about the product?
Nothing - it meets all of my needs. Great CRM
What problems is the product solving and how is that benefiting you?
Managing accounts, contacts, opportunities and staying on top of pipeline.


    Eugene K.

Sales cloud just works

  • December 14, 2023
  • Review provided by G2

What do you like best about the product?
Make sure you use a dev and don't try to make it work yourself. However very powerful and you get out high multiples of what you put in.
What do you dislike about the product?
High barrier to entry regarding getting system functional the way you need it. Expensive dev costs however you get much more functionality than a pre built industry CRM.
What problems is the product solving and how is that benefiting you?
Sales and follow-ups


    Abinaya S.

Very useful for our sales reps

  • December 14, 2023
  • Review provided by G2

What do you like best about the product?
Easier to navigate and schedule repetitive region visits
What do you dislike about the product?
It's sometimes really slow when working in large areas
What problems is the product solving and how is that benefiting you?
It's great to plan our routes and to see everything in a place


    Angel R.

The only CRM platform you should use

  • December 14, 2023
  • Review provided by G2

What do you like best about the product?
The ease of use and scalability of the product. There is almost anything it can do to achieve a business's needs
What do you dislike about the product?
It can be faster. Lightning version although more feature reach, still lags in comparison to classic.
What problems is the product solving and how is that benefiting you?
Being able to have a 360 view of the customer on all aspects


    Government Administration

Just starting to learn salesforce. Looking at security items

  • December 14, 2023
  • Review provided by G2

What do you like best about the product?
Focus on security is key especially with AI functionality. Appreciate attempts to isolate customer training from rest of baseline I'll.
What do you dislike about the product?
Nothing yet. Perhaps the agreement with MSFT and Amazon for what is private and remains private with LLM's that have been trained by customer would be good
What problems is the product solving and how is that benefiting you?
Worki Ng with federal customers on FedRAMP. Security is key.


    Jay N.

Force multiplier across the enterprise

  • December 13, 2023
  • Review provided by G2

What do you like best about the product?
I use Salesforce every day. It allows me to stay organized and keep track of many accounts, as well as the overall health of our business relationships.
What do you dislike about the product?
Configuring reports can be a little confusing.
What problems is the product solving and how is that benefiting you?
It helps organize client accounts, what stages they're in, and helps predict where we are going with them.


    Sachin K.

Review for Salesforce Sales Cloud

  • December 13, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce is a very easy to use CRM. You can build custom components which is very easy to implement, on top of what is provided out of the box. Their customer support is available 24 by 7 to help you implement.
What do you dislike about the product?
It is very good for us to manage our lead data. so its been so far so good for us.
What problems is the product solving and how is that benefiting you?
We are using the salesforce service cloud to manage our leads & opportunities to a contract.


    Computer Software

Best CRM product on the Market

  • December 12, 2023
  • Review provided by G2

What do you like best about the product?
It helps me stay organized with client interactions and help them move through the pipeline
What do you dislike about the product?
I wish iot could integrate with third party tools that could help in info. flow seamlessly to other systems
What problems is the product solving and how is that benefiting you?
It helps us collaborate effeciently with helpful features like chatter. The reporting in the tool is immaculate as it helps us share our numbers and forecast effeciently through each Quarter and year.


    Information Technology and Services

SalesForce CRM

  • December 12, 2023
  • Review provided by G2

What do you like best about the product?
It's ease of use and features. It's easy reporting features
What do you dislike about the product?
Nothing at this time, have used in a few organisations now.
What problems is the product solving and how is that benefiting you?
Releasing new features


    Osama E.

it's perfect and intelligence.

  • December 12, 2023
  • Review provided by G2

What do you like best about the product?
We had to manage everything before we used salesforce, and the work was really slow, so I suggested using salesforce because I had heard about it, and after we used it, our work increased by 15% compared to before.
What do you dislike about the product?
nothing because its very smoth and he had a lot of feature.
What problems is the product solving and how is that benefiting you?
I will give you one example

Manual Data Entry and Organization:

Problem: Sales teams often spend a significant amount of time on manual data entry and organization, leading to errors and inefficiencies.
Benefit: Salesforce Sales Cloud automates data entry, ensuring that information is accurately captured and organized. This allows sales representatives to focus more on selling and less on administrative tasks.