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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Faizan A.

good tool

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
It is a good tool for mainitaing leads and managing them.
What do you dislike about the product?
The thing ist need to be more fast and responsive.
What problems is the product solving and how is that benefiting you?
It is helping me to mange my sales pipleline in a strealinemanner


    Bhavi U.

Reviewing Salesforce

  • January 16, 2024
  • Review provided by G2

What do you like best about the product?
Easy usage to navigate customer prospective
Support with queries
Features are excellent with respect to integration of different channels
What do you dislike about the product?
Salesforce lags a lot in my computer sometimes but an excellent tools
What problems is the product solving and how is that benefiting you?
Ease of integrating performances into our systems without outsourcing


    Divyansh U.

review of product

  • January 16, 2024
  • Review provided by G2

What do you like best about the product?
My organisation likes how easy it is to integrate salesforce features with our existing applications.
What do you dislike about the product?
We dont dislike, but we would request for making it less pricey
What problems is the product solving and how is that benefiting you?
Reaching out to prospects has become better and we have become more equipped


    Mohit J.

Happy with the resolution timeframe

  • January 12, 2024
  • Review provided by G2

What do you like best about the product?
I like Salesforce Sales Cloud for several reasons:

1) User Interface of this tool is really good.
2) Whenever I raised Salesforce ticket for support, I got the resolution within less time duration
3) The implementation and integration of Salesforce Sales Cloud is easy and smooth
What do you dislike about the product?
I dislike the cost structure of number of features provided by Salesforce because, instead of simplifying the price structure to make it easy to understand, it is unnecessarily complicated.
What problems is the product solving and how is that benefiting you?
We are using it as a CRM and making sales easy with Sales Cloud


    Vincent T.

Best to keep your Pipeline at a place

  • January 12, 2024
  • Review provided by G2

What do you like best about the product?
Accesibility makes this platform best in market
What do you dislike about the product?
Not having the same kind of user easement for Mobile Application
What problems is the product solving and how is that benefiting you?
The stages in which we can sort our leads which gives us an advantage of not missing on any Follow ups


    Kelly T.

One Stop Shop!

  • January 11, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce allows me to easily maintain customer information, connect with new clients, and invoice.
What do you dislike about the product?
It is easy to have duplicate records. Also, there are so many processes involved in using Salesforce that sometimes I'm not sure if I'm up to speed and what's best.
What problems is the product solving and how is that benefiting you?
How to maintain relationship with several thousand customers and allowing all data associated with the customer to be contained in one place.


    Shesha K.

Best CRM

  • January 11, 2024
  • Review provided by G2

What do you like best about the product?
It has many out of box functionalities created keeping customer in mind which can be customized also.
What do you dislike about the product?
Still it has not reached no code implementation
What problems is the product solving and how is that benefiting you?
It store all the customer data which can be used in SF Marketing Cloud where we can reach customer with an ease.


    Lloyd E.

Salescloud is unmatched

  • January 11, 2024
  • Review provided by G2

What do you like best about the product?
Been working with sales cloud for the better part of six years. The platform is unmatched. Just like any tool, when given the proper amount of funding and dedicated attention, it will quickly become the most powerful resource at your company's disposal.

Salesforce has such a robust library of documentation and an incredibly active community. The trailhead platform is unparalled. Getting up to speed on the platform is a breeze.
What do you dislike about the product?
As the product changes, it feels like they've dedicated less time to creating documentation. I still find their documentation to be best in class, but it feels like it's beggingin to fall in many areas.
What problems is the product solving and how is that benefiting you?
The platform is the Single-Source of Truth for all data across our tech-stack and product. It's the system of record. Our immediate issue is how to leverage the data we've collected to provide actionable insights. Because the salesforce ecosystem is so robust, adding a additional tools to enhance the capability (like drawing more complex analysis) is incredibly easy.


    Danny T.

Product is not stagnant and continue to evolve and modernize with automation & AI

  • January 10, 2024
  • Review provided by G2

What do you like best about the product?
very customizable to our sales process needs. we are able to eliminate other non-salesforce products to make sure that our sales touchpoints are together in a single platform and our data coming together in salesforce.
What do you dislike about the product?
Some basics needs still need custom implementations/workaround
- Rollup fields only work for mostly master detail
- Dashboard filter is not great
What problems is the product solving and how is that benefiting you?
To have customers data easily represented in customizable dashboard and report and all the automation and integrations we can build help us become more connected with our customers


    Manufacturing

Aligning your sales team and processes

  • January 10, 2024
  • Review provided by G2

What do you like best about the product?
I've been enjoying putting a more formal process in place for a tenured company without a formal process. It is helping to have discussions to align processes and sales objectives and track win/loss rates and help strategize and shift priorities as needed.
What do you dislike about the product?
I can't think of any, it's truely a powerhouse.
What problems is the product solving and how is that benefiting you?
lack of process,
goal tracking
strategizing
centralizing national sales in one CRM