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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Hospital & Health Care

Sales Cloud is Awesome

  • December 06, 2023
  • Review provided by G2

What do you like best about the product?
Rich Platform capabilities like Flow and the innovation of Einstein really makes the Sales cloud perfect for enterprises.
What do you dislike about the product?
Not having flexibility with the governor limits
What problems is the product solving and how is that benefiting you?
Ease of implementation


    Alexandria B.

Salesforce Admin

  • December 06, 2023
  • Review provided by G2

What do you like best about the product?
The most helpful things in sales cloud are the Einstein tool, forecasts and maps
What do you dislike about the product?
The least helpful thing about sales cloud is that it doesn't integrate with five 9 so we can't use Einstein conversations with it.
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud is helping Grubhub solve many problems. Maps has been helping a lot a long with sales enablement


    Daniel B.

Powerful automations easily… Really.

  • December 06, 2023
  • Review provided by G2

What do you like best about the product?
Easy to understand and use; easy to train on
What do you dislike about the product?
Conditional formatting in page layouts historically has been limited; requiring more flow creation than I'd like.
What problems is the product solving and how is that benefiting you?
Makes sales cycle and status more transparent to the org


    Dibyabibha C.

Connect customer with intelligence

  • December 06, 2023
  • Review provided by G2

What do you like best about the product?
Customer 360, viability, KPI, Dashboard, pipeline
What do you dislike about the product?
Nothing, everything is awesome in Salescloud
What problems is the product solving and how is that benefiting you?
Lead qualification, Opportunity closer, business forecasting


    Monica M.

Systems engineer

  • December 06, 2023
  • Review provided by G2

What do you like best about the product?
It is ll cloud based and buildable and has a lot of capabilities
What do you dislike about the product?
Difficult to learn, support not American based
What problems is the product solving and how is that benefiting you?
Lead generation and note for account planning and mapping


    Computer Software

Salesforce cloud is great to work with

  • December 06, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud helps me to manage my data and dashboard visualize my data way better to understand it easily.
What do you dislike about the product?
Sometimes the document which i have to refer is lil tricky
What problems is the product solving and how is that benefiting you?
Great tool for this cloud to use crm with it


    Food & Beverages

Kelly’s Sales Cloud Reciew

  • December 06, 2023
  • Review provided by G2

What do you like best about the product?
I've used it for years so I'm very familiar with the data model and available functionality. Account management is straight forward, and Opportunity management is key to our organization's success.
What do you dislike about the product?
On certain features, like trying to pinpoint sharing on an okject, it switches to classic.
What problems is the product solving and how is that benefiting you?
We're helping our seller make it and we're enabling sellers and their managers to really know where they stand in regard to sales opportunities.


    Dan H.

Great Job

  • December 06, 2023
  • Review provided by G2

What do you like best about the product?
Connectivity with other apps and it does a great job of automating my prospect joirneys
What do you dislike about the product?
Not enough voice recognition and I think integrating the clouds more would be helpful
What problems is the product solving and how is that benefiting you?
We had used spreadsheets before getting Salesforce so this helped a lot.


    Scott M.

Love it

  • December 06, 2023
  • Review provided by G2

What do you like best about the product?
It keeps all of our customer data in one place so that we can coordinate across our team
What do you dislike about the product?
It's not about the product per se but more an issue with user adoption and customization based on our specific use case
What problems is the product solving and how is that benefiting you?
It's is helping us to track activities that we engage in on our clients behalf so that we can let the know the value we provide


    Computer Software

Easy to see contacts

  • December 06, 2023
  • Review provided by G2

What do you like best about the product?
I love that I'm able to quickly see my prospects and those that others are reaching out to without accidentally double tapping the contacts. I also really like the ability to filter
What do you dislike about the product?
I use the integration with salesloft and I like putting my leads into a report to assign people to reach out to - you are unable to pull into salesloft from the report function and it would be much more convenient if you could
What problems is the product solving and how is that benefiting you?
Helping us solve lead and deal management