Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Gives lot of capabilities
What do you like best about the product?
It is important to provide data to customers as fast as possible and accurately. With proper login and monitoring we can have it secure. Easy to use and devople with low code
What do you dislike about the product?
Need more tools to secure the platform. Reports provided by tools are not very usable. Permissions need to be properly setup. For backup need to buy additional solutions
What problems is the product solving and how is that benefiting you?
Business has been productive, reduced time when communicating with customers and dealers
great ecosystem
What do you like best about the product?
A strong ecosystem which allow users to grow sales. Users can use it easily. Pretty intuitive platform.
What do you dislike about the product?
Will require customisation to fit our use case,
What problems is the product solving and how is that benefiting you?
Managing our sales, allow for planning and steering
Love the inclusiveness of sakes cloud
What do you like best about the product?
I like that multiple departments are able to utilize sales cloud and maximize work load while doing it.our acquisitions rep love sales cloud and are ready to learn more of what it has to offer to increase efficiency
What do you dislike about the product?
I dislike that you do not know what all your org has access to. Salesforce should add a org check feature so that admin are able to see exactly what features are active versus inactive.
What problems is the product solving and how is that benefiting you?
It is allowing the lead intake and acquisition reps to stay organized and stay on top of leads, prospects, and appointments while being able to push those deals where needed
Well thought solution, seeing it from the rep side
What do you like best about the product?
Sfdc as a CRM feels like someone did their homework. The platform is intuitive, easy to follow From the least tech Savvy to the expert. I also appreciate the customization options to align the platform to the specific needs of the business
What do you dislike about the product?
Some gaps on forecasting for base products. Still need to work on a more out of the box solution for this type of business process
What problems is the product solving and how is that benefiting you?
Manage my contact information in one location. Ability to manage pipeline and forecasting in one platform
Impressive and light weight implementation
What do you like best about the product?
Though Salesforce Sales Cloud has matured over the years, however I been using it from years.
What I like is quick setup time, scale as you go and easy configuration makes ideal choice
What I like is quick setup time, scale as you go and easy configuration makes ideal choice
What do you dislike about the product?
Nothing much, probably it can improve it's pricing to be more cost effective
What problems is the product solving and how is that benefiting you?
We have a very orchestrated sales process, the platform helps us to to make the whole process simpler
Very intuitive
What do you like best about the product?
The process of logging tasking and working a piece of business through the process is very intuitive and easy to go from one step to the other.
What do you dislike about the product?
Not all objects can be used in programs such as forecasting.
What problems is the product solving and how is that benefiting you?
Conversation tracking and lead follow up. The ability to track completed tasks and set up follow up tasks make the booking process as seamless as possible.
It works, if you put effort into it.
What do you like best about the product?
Very configurable. Generally easy to use and learn.
What do you dislike about the product?
Can be hard to get adoption. Must keep a positive outlook.
What problems is the product solving and how is that benefiting you?
Connecting leads to salesmen.
Powerful non profit CRM
What do you like best about the product?
As a non-profit, Salesforce is a powerful tool to serve as the foundation of our fundraising tech stack.
What do you dislike about the product?
As a non profit, it is a challenge to keep up with the changing technology. As soon as we feel we are on the best system, it's already a bit out-dated.
What problems is the product solving and how is that benefiting you?
How to best engage our donors over the lifetime of their gift and beyond
Flexible and streamlined platform
What do you like best about the product?
Integration, data flow, ease of use, reliability.
What do you dislike about the product?
Some of the complexity get things off the ground.
What problems is the product solving and how is that benefiting you?
Having a single point of entry for our various business units to collect and manage customer information, deliver pricing and quotes, and analytics. Ease of use for both sales staff and management.
Upgraded our CRM capabilities 100-fold!
What do you like best about the product?
The seamless integration with proposals and contracting.
What do you dislike about the product?
The longer learning curve, since there is so much you can do in SF.
What problems is the product solving and how is that benefiting you?
Would like to leverage AI even more to help with onboarding new sales consultants.
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