Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Boosting sales in a global Tech company
What do you like best about the product?
Salesforce Sales Cloud enables our global sales staff to converter opportunities to sales. Our growth and global sales is fully integrated in Salesforce Sales Cloud.
What do you dislike about the product?
Some of the desired features may take a while to get implemented. Would also appreciate a bit more flexibility within the differen licensing and subscription models.
What problems is the product solving and how is that benefiting you?
It supports out global sales process. It gives us insight on forecasts and pipeline management.
Sales Cloud
What do you like best about the product?
You can keep all information and data of your customers at 1 place. And the integrationist other tools is very useful
What do you dislike about the product?
Nothing special. All things you can do with it are great
What problems is the product solving and how is that benefiting you?
Leads that are coming in from the website or other channels are now automatically integrated into Salesforce. And we can assign it to the right team
Best sales aid around
What do you like best about the product?
The configurable and mobile functionalities
What do you dislike about the product?
Too little integration with outlook and so many features it can become overwhelming
What problems is the product solving and how is that benefiting you?
Pipeline follow up
A must have for Lead Management
What do you like best about the product?
Lead Management tools are really useful. And I like the added reporting and dashboard features.
What do you dislike about the product?
Some of the forecasting tools have a learning curve.
What problems is the product solving and how is that benefiting you?
Managing leads in our external system was a challenge and moving to Sales cloud has made it much easier.
Sales cloud review
What do you like best about the product?
I like how generative AI is being encorporated into the platform .
What do you dislike about the product?
Access to Salesforce support could be better
What problems is the product solving and how is that benefiting you?
The integration of Enstine GPT is helpful in automating business presses
Amazing platform as long as you properly invest!
What do you like best about the product?
The platform can help you to fully optimize your sales efforts impacts. Salesforce is constantly innovating and driving change.
What do you dislike about the product?
In general there are very few issues that can't be overcome with training!
What problems is the product solving and how is that benefiting you?
We use this tool to manage dealer interactions and sales lead distribution.
Sales Cloud Review
What do you like best about the product?
Sales Cloud allows a business to keep track of everything that relates to the customer experience within the sales process and the customer maintenance process as well. Customer 360 was one of the greatest things to happen to Sales Cloud.
What do you dislike about the product?
As a stand alone it's just ok. Needs the whole 360 complement to really have the great functionality that it proclaims to be.
What problems is the product solving and how is that benefiting you?
Lead scoring and email tracking help to keep the sales funnel flowing.
Great for managing a growing & changing sales team
What do you like best about the product?
The ease of training and use for new users makes Sales Cloud so useful for us. We are able to easily get users acquainted with the system.
What do you dislike about the product?
The customization in the Sales cloud can sometimes get overwhelming for admins to build.
What problems is the product solving and how is that benefiting you?
Having all our data is one place is crucial for management teams for decision making. Sales cloud makes this possible for us.
Great CRM management platform
What do you like best about the product?
My sales team can easily track their sales activities. It gives them everything they need to manage their sales activities. We are use this platform to manage all our accounts, their contacts, opportunity, pipeline, and customers.
What do you dislike about the product?
I wish that there were more resources just catered to sales team where using Salesforce was made very simple and easy to learn. I have seen sales team struggle in functionality sometimes
What problems is the product solving and how is that benefiting you?
It lets us see all Sales related data in one place. We have integrated back with our ERP and it helps our sales teams plan and function. Management is heavily dependent on it.
The best CRM for Sales
What do you like best about the product?
User friendliness and the ability to customize to fit the needs of our evolving business
What do you dislike about the product?
Reporting needs some updates - provide more pre built reports around product and forecasting
What problems is the product solving and how is that benefiting you?
Sales pipeline and lead qualification
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