Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales Cloud is the best!
What do you like best about the product?
Sales Cloud makes it incredibly easy to build custom applications with clicks not code
What do you dislike about the product?
Not really much to note here. It's been a great tool for me and the ease of implementing is stellar
What problems is the product solving and how is that benefiting you?
It's helping my clients manage sales pipelines accurately and effectively. Also helps get rid of the cumbersome manual processes
It just works
What do you like best about the product?
It just works. If you do sales you need a system. This is it
What do you dislike about the product?
User adoption is one of the struggles we have as we are always adding and adopting. So keeping users well informed has always been a struggle
What problems is the product solving and how is that benefiting you?
It keeps track of all things that I am doing in my organization
Easy-to-use software and easy to create dashboards for each specific case
What do you like best about the product?
Easy creation of dashboards and work queues as well as easy understanding and use of email.
What do you dislike about the product?
When you reply to an email you have to attach all the attachments again and it is not automatically left in the emails.
What problems is the product solving and how is that benefiting you?
Easy targeting of high volume emails
Best in class
What do you like best about the product?
I've implemented Salesforce at three companies in the past 20 years. It can be done very quickly in a vanilla fashion, but is also extremely scalable and flexible to integrate with other enterprise apps.
What do you dislike about the product?
It can be more costly than competitors, but is worth the extra expense in most cases.
What problems is the product solving and how is that benefiting you?
Single source of truth for opportunity management
Best CRM program
What do you like best about the product?
Very user friendly, superior ability to customize.
What do you dislike about the product?
Ability to buy "users" in bulk and assign them to staff later
What problems is the product solving and how is that benefiting you?
Able to keep everything in one place
Intelligent CRM
What do you like best about the product?
The best thing about Salesforce is the integrations that we have put in place to help the sales and marketing team.
What do you dislike about the product?
I dislike the complexity of report building at times. I am still new to building reports it is not that user-friendly.
What problems is the product solving and how is that benefiting you?
We have been able to analyze our materials created for prospects and see how they are engaging. We are also able to view the health of our leads.
Simple and easy
What do you like best about the product?
I like how I can communicate with clients and co-workers, record comments, and generate reports easily.
What do you dislike about the product?
I don't like it when emails arrive on closed cases. I believe that in this case, the system would have to create a new case automatically.
What problems is the product solving and how is that benefiting you?
The platform could be a little more intuitive regarding the types of open cases.
Best CRM in the industry!
What do you like best about the product?
Amazing U.I., once you learn how to navigate it you'll use it daily to track emails, meetings and campaigns your company runs threwout the year.
What do you dislike about the product?
The learning curve, especially when your new to using a CRM.
What problems is the product solving and how is that benefiting you?
The ability to create contracts and emailng it to the client from Salesforce.
best cloud-based customer and sales management platform
What do you like best about the product?
1)AI integration
2)Analysis of sales, revenue, and customers can be done easily.
3)Helps managers and the company to take better decisions.
4)Easy to implement and Automate of many business processes and sales team integration.
5)Good customer service support and frequent resolution of problems.
6)Can be Frequently used for business activities.
2)Analysis of sales, revenue, and customers can be done easily.
3)Helps managers and the company to take better decisions.
4)Easy to implement and Automate of many business processes and sales team integration.
5)Good customer service support and frequent resolution of problems.
6)Can be Frequently used for business activities.
What do you dislike about the product?
nothing to dislike as such about the the platform
What problems is the product solving and how is that benefiting you?
Integrating and automating business processes using AI and data analytics
satisfied with sales cloud
What do you like best about the product?
Salesforce Sales Cloud stands out for its robust CRM capabilities, empowering businesses with comprehensive sales management tools and extensive customization options.
Salesforce Sales Cloud offers a user-friendly interface.
Salesforce Sales Cloud streamlines implementation by offering a structured approach.
Customer support in Salesforce Sales Cloud is top-notch, offering users access to a wealth of resources.
Salesforce Sales Cloud offers effortless integration capabilities, enabling smooth connectivity with diverse third-party applications, enhancing overall functionality and adaptability.
Salesforce Sales Cloud offers a user-friendly interface.
Salesforce Sales Cloud streamlines implementation by offering a structured approach.
Customer support in Salesforce Sales Cloud is top-notch, offering users access to a wealth of resources.
Salesforce Sales Cloud offers effortless integration capabilities, enabling smooth connectivity with diverse third-party applications, enhancing overall functionality and adaptability.
What do you dislike about the product?
The potential high cost associated with Salesforce Sales Cloud, particularly for smaller businesses, remains a common drawback.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud improves sales efficiency, unifies customer data, fosters collaboration, and drives informed decision-making for overall business success.
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