Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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I'm a systems manager/end user
What do you like best about the product?
Ease of use to search for data. The reports and dashboards are also easy to setup, share and distribute to my teams and customers.
What do you dislike about the product?
I think it is hard to really hard to track where funds come from when donors pay through a donor advised fund. Ther is also the lack of a good analytics too right out of the box
What problems is the product solving and how is that benefiting you?
How we are engaging our supporters, what campaigns are most effective and how much progress to annual goals.
Currently in the process of looking at email tracking and engagement
Currently in the process of looking at email tracking and engagement
Sales Persons Super Assistant
What do you like best about the product?
It helps sales teams organized, and updated about the customer. Helps sales team see opportunities.
What do you dislike about the product?
The downside is if you don't maximize the platform enough. Licensing and fees can be justified by the efficiency and opportunities this platform enables.
What problems is the product solving and how is that benefiting you?
The challenge before was tracking and converting leads, knowing next best offers and measuring sales efficiency. The platform enables us to do all that
Salesforce Sales Cloud Capable and Customizable but prone to issues
What do you like best about the product?
Salesforce sales Cloud has many capabilities and is probably one of the most customizable solutions out there. It is easy to integrate the data from as well which is great.
What do you dislike about the product?
Overhead on partner connections
Constant updates that may break existing functionality
Requires customization for things that all businesses need to do
It's really easy to build bad solutions in; we had many consultants in there and no oversight as to what was built. We have a solution where our end users have to submit support tickets every day as part of the job and a salesforce team that is unable or fix the issues and design the system to be less prone to errors
Constant updates that may break existing functionality
Requires customization for things that all businesses need to do
It's really easy to build bad solutions in; we had many consultants in there and no oversight as to what was built. We have a solution where our end users have to submit support tickets every day as part of the job and a salesforce team that is unable or fix the issues and design the system to be less prone to errors
What problems is the product solving and how is that benefiting you?
We use Salesforce as a CRM for all of our leads and contacts as well as managing our opportunity pipeline. It has the ability to create all the fields and objects you could want and more.
Sales Cloud review for financial services use
What do you like best about the product?
Leads, Prospects and Opportunities management. These core features of sales cloud and productivity and business enablers.
What do you dislike about the product?
It needs to provide more capabilities to serve different segment of users based on segmentation. One size fits all approach is not ideal
What problems is the product solving and how is that benefiting you?
Sales cloud provides foundational framework for the executing sales process for numerous users. It is key enabler for providing business services and relationship building.
Easy way for sales and finance to collaborate
What do you like best about the product?
The different tools like cpq allow us to build not only our client specific rate cards but also provider. Easy system for auditing and collaboration. With this all in SF, reporting has been more effective as well
What do you dislike about the product?
Cost is quite high and it's a bit confusing on how users are managed vs service cloud.
What problems is the product solving and how is that benefiting you?
Lead scoring and auto assignment to sales team was manual
Salesforce Sales Cloud
What do you like best about the product?
Sales Cloud keeps us on top of our opportunities, lead gen and revenue planning.
What do you dislike about the product?
The more our sales team use Sales Cloud, the better the tool. The key is getting that usage.
What problems is the product solving and how is that benefiting you?
Runnin gour global sales team and opportunities
Salesforce Sales cloud for papa mama shop
What do you like best about the product?
Salesforce cloud has the capability to help all small businesses grow. Easy to learn and with high capabilities to use it to expand and organize the work and customer contact. One should put an effort to get in mind set, but it pays off. For large scale work, it needs proper experts.
What do you dislike about the product?
We have cases that are both edge cases and extra feature requests so we need to leverage different teams just to be able to meet business demands which is sometimes exhausting.
What problems is the product solving and how is that benefiting you?
It grants us a tool and even better - a platform, on which to build our use cases. We can more easily comunicate with customers and predict when an action is needed.
Sales & Growth Executive
What do you like best about the product?
Data in your Fingertips, same date for everyone. Lot of ready made things that help of configurating and userinterface.
What do you dislike about the product?
Cant find anything that i could mention here, maybe ready made Dashboards
What problems is the product solving and how is that benefiting you?
We are making of group sales Edithin salesforce in a single system
Due to performance and stability
What do you like best about the product?
OOTB, built in integration, flow automation.
What do you dislike about the product?
Not thing as of now , but if you are able to bring unofficial sf features in sf it will be good
What problems is the product solving and how is that benefiting you?
Business Process stream lining
Großartiges Produkt
What do you like best about the product?
All standard processes available, e.g., lead and opportunity management. Highlight customizable to meet business needs. Extension of data model very easy. Possibility to create automations.
What do you dislike about the product?
Unfortunately, a sales employee can only be assigned with one role in the Opportunity Team. This often leads to problems, as people often need to be assigned multiple times. Additionally, the Quote Document is not sufficiently customizable.
What problems is the product solving and how is that benefiting you?
With the Sales Cloud, it is possible to have all your data in one place and thus achieve a 360-degree view of the customer. It also allows you to track the journey from lead through conversion to opportunity.
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