Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
User friendly, highly customizable
What do you like best about the product?
Great product, easy to configure for clients
What do you dislike about the product?
Integration with campaign members would greatly improve our usage
What problems is the product solving and how is that benefiting you?
Roadshow plannjng
Excellent product of Salesforce
What do you like best about the product?
I have been using this for last 13 years. This cloud helping so many customers to drive their sales efficiently
What do you dislike about the product?
Nothing at this moment for Sales cloud. All features are execellent.
What problems is the product solving and how is that benefiting you?
Managing Accounts, Contacts , Opportunities effectively.
We live and breath Salesforce
What do you like best about the product?
Our entire tech stack runs on Salesforce since it's so easy to use and configure however your want to. Our reps can easily do everything within Salesforce without leaving thanks to all of our other partners' integrations.
What do you dislike about the product?
We are a large complicated org and sometimes the process and field limits are something we need to solve around.
What problems is the product solving and how is that benefiting you?
Keeps our reps organized and gives them the tools they need to do their jobs all while providing the data we need for reporting.
Very user friendly
What do you like best about the product?
I like that all my sales functions and data is optimized for me and my team
What do you dislike about the product?
Nothing. I love sales cloud I feel that it moves business forward better than all other systems
What problems is the product solving and how is that benefiting you?
It's helping me keep my data readily available, track opportunities, and move business forward
Getting started and doing great
What do you like best about the product?
Dashboards! This helps is track opportunity stages and which member of the sales team has the most won or lost opportunities
What do you dislike about the product?
Reports are tricky to master but it's a work in progress for me
What problems is the product solving and how is that benefiting you?
Tracking opportunities outside of excel and quantifying won vs lost opportunities
Increased revenue by automation
What do you like best about the product?
Sales cloud allows me to automate administrative tasks allowing my sales teams to focus on revenue generating activities.
What do you dislike about the product?
Downside is the cost of data storage limits our ability to automate everything we would like
What problems is the product solving and how is that benefiting you?
Sales could helps
With automated follow up
With automated follow up
Salesforce Sales Cloud
What do you like best about the product?
Unified sales data management and ease of management
What do you dislike about the product?
Nice to have integrated Natural Language Processing algorithm/ feature
What problems is the product solving and how is that benefiting you?
Considering of sales metrics and reporting
I love the platform. It was hard to learn at first.
What do you like best about the product?
Once I learned how to use it, it was easy to use and fun.
What do you dislike about the product?
I don't like how I have to repeat all my entries every time I use it.
What problems is the product solving and how is that benefiting you?
It's solving the problems of how to keep up with all my leads.
Integration architect
What do you like best about the product?
The complete life cycle of sales and features to help or advisors
What do you dislike about the product?
External integration features and sometimes ease of use
What problems is the product solving and how is that benefiting you?
Managing lead to opportunity conversion and new account opening
Easy to set up
What do you like best about the product?
Sales cloud is easy to use, easy to understand architecture that allows users to scale up easily
What do you dislike about the product?
New features pushed out are only 75-80% complete with lots of issues and needed workarounds
What problems is the product solving and how is that benefiting you?
Keeping all interactions in one place and allowing us to collect and analyze data
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