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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Laura L.

Salesforce is so user-friendly that anyone can quickly learn it and achieve success.

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
I use the report function daily for all conceivable applications from all business areas. The possibilities you have with it are virtually endless, and a simple report is quickly made. Additionally, the functions to subscribe to it or to create dashboards from it are top-notch.
What do you dislike about the product?
We do not use CPQ, and sending emails from the system is also not something we like very much.
What problems is the product solving and how is that benefiting you?
Opportunity management would not be possible without Salesforce. All information about a customer in one place.


    Information Technology and Services

Einzelner Wahrheitsbeweis

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud offers a central point to manage my customer contacts, opportunities, etc. clearly. A single point of truth.
What do you dislike about the product?
The interface connection is partially sluggish.
What problems is the product solving and how is that benefiting you?
I can view all important customer information at a glance. This saves me time in customer consulting and support.


    Daniel H.

Great product, great opportunities

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
Endless possibilities, enlarger the journey for selling.
What do you dislike about the product?
license cost/model, lot of implementation work.
What problems is the product solving and how is that benefiting you?
to make a customer 360 profile.


    kshitija p.

Salesforce sales cloud is a The Ultimate CRM Tool

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
One the best feature Salesforce Sales Cloud provides is a variety of reporting and dashboard tools that helped us tracking our sales performance and make informed decisions.Also we integrated it with our shopify store also with the HubSpot Marketing Hub and power Bi the integration was smoother and it made easy for us to share data and streamline processes.
What do you dislike about the product?
mostly i think this is a issue for non technical person While Salesforce Sales Cloud has made some updates in recent years to improve its ease of use, it can still be a challenging platform to learn and use.
What problems is the product solving and how is that benefiting you?
after we started using the salesforce sales cloud we saw increase in sales revenue improved customer satisfaction improvisation in decision making and productivity


    Consulting

It was really good

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
That we can see everything on 360. every one works together
What do you dislike about the product?
Nothing, everything works very fine. Sometimes it could be faster.
What problems is the product solving and how is that benefiting you?
In our old system we had many Programms for one customer. Now we have 360 view and everything in one page


    Consulting

Awesome Experience with Salesforce Sales Cloud

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
With Salesforce Sales Cloud we see all relevant customer data at one glance. The 360 view of our customers allows us to prioritize tasks and to organize our days very efficiently. Einstein KI helps to focus on the most relevant deals, greatly improving our win rate.
What do you dislike about the product?
Sometimes it's difficult to find the best UI for everyone.
What problems is the product solving and how is that benefiting you?
Sales Cloud supports our Sales Team to focus on the relevant information and not to miss anything important during critical calls and sales pitches. With the sales dashboard and pipeline views, forecasting and building a meaningful pipeline has become easier than ever.


    Information Technology and Services

implemented sales cloud solutions with automations at several companies

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud offers the best customizability in high detail, better than any other crm on the market.
What do you dislike about the product?
the coolest features are quite expensive and therefore oftentimes not accessible to smaller companies.
also it requires initial effort to simplify and tailor it to the important requirements, removing unused features from the interface.
What problems is the product solving and how is that benefiting you?
salesforce sales cloud helps me to increase efficiency with my clients sales processes, especially with help of the flow builder, its integrations as well as customized reports & dashboards.


    Hendrik M.

Your tailored CRM system for the Sales department

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
easy adjusting it to own business’s needs
What do you dislike about the product?
missing capabilities for product bundling an price calculation
What problems is the product solving and how is that benefiting you?
customer 360, prevents duplicates and redundant commits
automatic data entry, saves time
validations, ensure data quality


    Anna I.

Efficient and intelligent

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
Forecasting and opportunities, easy to implement, quick support
What do you dislike about the product?
Reporting and dashboards could be better
What problems is the product solving and how is that benefiting you?
Better lead convert, customer 360


    Pavan G.

Best cloud software to segregate all tasks

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
One place consult place to segregate the operations and move the tasks to other team for operations.
What do you dislike about the product?
Can work on more improvement areas of customization of the fields for necessary large file uploads
What problems is the product solving and how is that benefiting you?
Salesforce we use to segreagate all the tasks and use for ticketing purposes