Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Good solultion
What do you like best about the product?
Salesforce sales cloud is an excellent solution in terms of Automation of sales processes, collaboration among various actors, easy data access and navigability.
What do you dislike about the product?
For salesforce sales cloud would need to have the ability to create more complex reports with the standard reporting tool and the ability for more customization of charts and dashboards
What problems is the product solving and how is that benefiting you?
the problems the solution solves are related to collaboration and immediate usability of data. it gives every level the ability to collaborate with their colleagues and monitor personal and overall trends
Few constraints, no limits
What do you like best about the product?
It is a system where it is possible to concentrate all the needs of a company, if not directly by integrating with other platforms but still keeping a single system as the master
What do you dislike about the product?
Development console not very functional, to work well you need to integrate a CLI
What problems is the product solving and how is that benefiting you?
Management of customer records and sales orders through a single system integrated with the various lecagy
Salesforce Passionate Architect
What do you like best about the product?
Out of the box features on most innovative technologies
What do you dislike about the product?
Not all aspect of a feature are fully customizable
What problems is the product solving and how is that benefiting you?
Digitalize customer experience at 360 for the Client, enabling omnichannle service and integration wih commerce and legacy solutions
Excellent
What do you like best about the product?
The use of AI offers maximum automation and productivity to the sales force. It optimizes business processes by aligning sales with marketing and customer service, allowing for faster and smarter decisions.
What do you dislike about the product?
To get the most out of Salesforce, it is often necessary to customize it significantly, which requires development skills or hiring experienced developers.
What problems is the product solving and how is that benefiting you?
Salesforce centralizes all customer and sales data, making it easily accessible and organized. This reduces data silos and allows sales teams to make data-driven decisions.
Sales Cloud to automate sales processes
What do you like best about the product?
The platform provides many features to manage sales processes and to enhance sales performance additionally it can be tailored on your business needs. AI can be added to make your forecast more predictable and to prioritize deals. Additionally all partners can be easily managed and engaged on sales
What do you dislike about the product?
In terms of features offered is good. Some Clients pains about the price for licenses and since its complexity a good change management activities are needed to guarantee the right adoption by the client
What problems is the product solving and how is that benefiting you?
Automate and increase productivity of sales reps and increase the customer engagemen. Additionally it has been crucial for monitoring and evaluating sales team by providing ad hoc reports and analytics tools for the scope
Really satisfying experience on Salesforce Sales Cloud application
What do you like best about the product?
the Salesforce Sales Cloud is very flexible and customizable
What do you dislike about the product?
i don't have cons for teh Salesforce Sales Cloud
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps us to cover the BSN requirements from the Client
A journey with Sales Cloud
What do you like best about the product?
Sales Opportunity Management,Document and Proposal Management, Customer Support, Analysis and Reporting, Sales Forecasting, Marketing Campaign Management and Mobile App
What do you dislike about the product?
Cost for smaller businesses or startups with limited budgets, Integration with existing systems or third-party applications can sometimes be complex and the multitude of features and customization options can be overwhelming for some users
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud addresses several common challenges in sales and customer relationship management, and its benefits can be substantial for businesses. Improved visibility into customer interactions and history, increased efficiency in lead qualification and conversion, improved sales team productivity and time management, etc...
Great and satisfying
What do you like best about the product?
It is a very powerful and helpful tool that help a lot in the execution of the daily activities
What do you dislike about the product?
Sometimes it may be faster and less complicated in using
What problems is the product solving and how is that benefiting you?
Sell and caring
Good product to reduce time to market and to standardize Sales processes
What do you like best about the product?
Salesforce Sales Cloud helps to standardize the Sales process related the opportunity lifecycle, forcasting and dashboarding. With a simple product catalogue was easy to have the possibility to aggregate data from product point of view.
What do you dislike about the product?
Salesforce Sales Cloud should have a more powerfull document composer to produce documentation related the sales processes because generally it is required to use an external tool.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solved issue about a gap on Sales processes standardization, each Sales Rep. uses extra system tool like excel. Now all Sales teams using Sales Cloud gived a feedback of a guided solution.
Sales Cloud
What do you like best about the product?
Salesforce Sales Cloud is quick to set up and easily adapts to the different types of customers I find myself working with.
What do you dislike about the product?
Non-productive sandboxes are very limited and for small customers who do not have a very large budget available it is difficult to structure integrated environments
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud as a CRM is complete and the features present adapt easily to customers
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