Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Salesforce a solution to most of your problems
What do you like best about the product?
Salesforce at its best when it makes things extremely easily to customize to your business needs.
What do you dislike about the product?
When you hit a feature or something Salesforce doesn't offer attempting to build it yourself can be extremely difficult or outright impossible.
What problems is the product solving and how is that benefiting you?
Centralized database of storing all info about customers/clients likewise automation of emails and other reminders is extremely helpful.
Does the Job
What do you like best about the product?
It's a modern platform that is easy to develop with and easy to explain to stakeholders. We consider it a part of the future, and the organization will continue to grow along with it.
What do you dislike about the product?
The cost for a smaller org is fairly prohibitive. It also seems to follow a process of adding products and services for additional cost, or it requires the involvenment of numerous partners.
What problems is the product solving and how is that benefiting you?
It's giving our teams a 360 view of our customers, which they haven't had prior. This should deepen customer insights as well as enable better processes and workflows.
Sales Cloud Breakdown
What do you like best about the product?
Upsides for using Sales Cloud mainly revolve around access and customization options for object schema to optimize the sales process for pur AEs
What do you dislike about the product?
Wish more Sales Cloud add ons were included in the main package/license
What problems is the product solving and how is that benefiting you?
Solving the all in one experience of bringing together multiple resources like Enablement, Coaching, insights etc that previously were spread across our tech stack
Impressed with sfdc sales cloud
What do you like best about the product?
The best because it helps my team shorten deal cycles. Overall, we've seen an uptick in conversion rates and a larger deal size. Needed some time to figure out how it works but very helpful post learning curve.
What do you dislike about the product?
Short and simple, needed some time to roll out to my team and train them on it. Multiple clicks are needed but so it goes with Salesforce - nothing you can't overcome.
What problems is the product solving and how is that benefiting you?
From a management perspective, it's been been very helpful for the enablement and process of our growing org. Multiple uses that we've used in deal flow and enablement.
Sales cloud overview
What do you like best about the product?
Sales cloud is most helpful to see a overall view of your incoming and outgoing deals, productivity and data analytics for your organization. The tool is very powerful and user friendly.
What do you dislike about the product?
I dislike some of the features that are limited or new things coming soon
What problems is the product solving and how is that benefiting you?
Salesforce is helping us to see an overall picture of our sales pipeline and reporting anyalti a
Change got the sales team to have a sustainable growth
What do you like best about the product?
The user experience. Make it easy for the account manager to log customer information so we can have a better service for our customers.
What do you dislike about the product?
The Learning process to build the platform
What problems is the product solving and how is that benefiting you?
Working on the customer as a team. Together with the service cloud we can build the customer 360 and share information.
Sales cloud is the best
What do you like best about the product?
Love the awesome sales path. How we can track task, activities
What do you dislike about the product?
Automation is sometimes hard. But this can be improved
What problems is the product solving and how is that benefiting you?
Sales engagement
Salesforce Sales Cloud Review
What do you like best about the product?
Sales cloud brings together automation and data for a more efficient use of my time, streamlining my workflow.
What do you dislike about the product?
Sometimes when sending emails, the format comes out unflattering on different platforms (more of an aesthetic issue)
What problems is the product solving and how is that benefiting you?
The automation saves my team alot of time, and being able to have accurate and informative data when I need it
Olympiya’s review
What do you like best about the product?
Easy to use and all sales are using it. It's very interesting.
What do you dislike about the product?
Many details which sales feel are too much to use.
What problems is the product solving and how is that benefiting you?
Storing all contacts updated information, forecasting.
Quick implementation
What do you like best about the product?
Low code/no code features for simple and fast implementations. As a government service provider we need quick turn solutions, that are easily used for our end users.
What do you dislike about the product?
License structure is not as cost effective for short term rapid ramp projects, as there is no month to month option.
What problems is the product solving and how is that benefiting you?
Agent desktop solution with integrated support tools
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