Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Easy and helpful
What do you like best about the product?
Groups service reps into appropriate territories
What do you dislike about the product?
License it too expensive and we have to buy one for each service tech.
What problems is the product solving and how is that benefiting you?
Alerting customers when service tech is nearing the house.
Career and Business Changing Product
What do you like best about the product?
The ease and speed to get up and running with pre-built and custom objects, security, and user setup. Scalability. Resilience. Sandboxes.
What do you dislike about the product?
OOTB reporting has always been a challenge. Additional tools like Einstein Analytics and Tableau are needed.
What problems is the product solving and how is that benefiting you?
Center of customer 360 view with FSC on top.
Great tool for all businesses needs
What do you like best about the product?
The flexibility and customization options in Salesforce Sales Cloud stand out. Its ability to adapt to unique business needs through customizable workflows, fields, and interfaces is impressive. This adaptability ensures that businesses can tailor the CRM to match their specific sales processes, making it a versatile solution for diverse industries and company sizes.
What do you dislike about the product?
The complexity of the pricing model can be a downside, potentially posing challenges for smaller businesses trying to navigate the various tiers and add-ons.
What problems is the product solving and how is that benefiting you?
Tracking all communication
Excellent platform for managing our sales process
What do you like best about the product?
High Velocity Sales has been tremendous for our BDR team
What do you dislike about the product?
I don't like building reports in Sales Cloud. I much prefer using CRMA.
What problems is the product solving and how is that benefiting you?
It helps with lead and opportunity management
Great Product
What do you like best about the product?
The amount of data it can handle efficiently and the tools that are available for curating the data for more insights
What do you dislike about the product?
Cost is something that will be always there but apart from that the UI needs to be more in trend with recent design
What problems is the product solving and how is that benefiting you?
Having an eco system of tools for seamless data transfer
growth rocket 🚀
What do you like best about the product?
Customisation using apex code & AI
Reports
Lead generation using native app build on Heroku framework and seemless integration using postgres DB
Reports
Lead generation using native app build on Heroku framework and seemless integration using postgres DB
What do you dislike about the product?
UI can be worked upon
Standard functionality around follow-ups
Standard functionality around follow-ups
What problems is the product solving and how is that benefiting you?
Bringing down customer aquasition cost by increasing sales team productivity
Helped reduce booking TAT
Custom code for dedupe
Helped reduce booking TAT
Custom code for dedupe
Sales cloud in life science tech
What do you like best about the product?
Ease of implementation use ease of us.
Helps us streamline our Sales process, focus more on selling. Offers wide range of scalable integration.
Helps us streamline our Sales process, focus more on selling. Offers wide range of scalable integration.
What do you dislike about the product?
Performance degradation as we scale.
Need built in account planning.
Need built in account planning.
What problems is the product solving and how is that benefiting you?
Lead and order management.
Guided selling.
Guided selling.
Super helpful for transparency and accountability
What do you like best about the product?
Great platform to track progress, actuvities, and accomplishments of individuals and teams. Anyone can go into the system and collaborate for success.
What do you dislike about the product?
The search is global but relies on too much exactness
What problems is the product solving and how is that benefiting you?
Transparency of sales activities and pipeline
Great customization and reporting!
What do you like best about the product?
The ability to customize the system to individual business needs is remarkable!
The reporting features provide key insights to all aspects of your business to help you make quick decisions.
The reporting features provide key insights to all aspects of your business to help you make quick decisions.
What do you dislike about the product?
Certain things that can't be done or take a while for Salesforce to implement.
What problems is the product solving and how is that benefiting you?
Helped us create a centralized quote system for our inside sales team.
There is no wrong fit for Salesforce Sales Cloud
What do you like best about the product?
This Core CRM solves all today's problems and has solutions for all of tomorrow's as well. The price and feature scale with current needs, and ensure I'm always connected with a support team that helps me identify and overcome every challenge my business faces.
What do you dislike about the product?
It works if you work it. There is no "set it and forget it" CRM solution. Salesforce assigns each client a success architect but you have to know to ask for it. Work with your rep and you'll get far more than if you work against them.
What problems is the product solving and how is that benefiting you?
Full forecasting and pipeline visibility work. System of record for all sales, service, marketing interactions and our core customer interaction data warehouse
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