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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Computer Software

A necessity to successfully manage my accounts

  • November 14, 2023
  • Review provided by G2

What do you like best about the product?
I love the ease of integration with other applications on the app exchange as well as the customization options to your business needs.

Implementation is relatively straightforward and it's very end user friendly.

I use Salesforce on a daily basis to manage my accounts and have a successful year.
What do you dislike about the product?
Customer support can be difficult to get ahold of
What problems is the product solving and how is that benefiting you?
Allows me to easily pull reports of my deals to see what stage they're in and manage my pipeline


    Anne C.

Salesforce

  • November 13, 2023
  • Review provided by G2

What do you like best about the product?
it helps my data for sales i get accurate insights about my data. It streamlines the process
What do you dislike about the product?
The thing i dont like sometime it shows some bugs with leads
What problems is the product solving and how is that benefiting you?
whole my calls my leads everything is integerated at one platform


    James I.

Ultimate CRM

  • November 10, 2023
  • Review provided by G2

What do you like best about the product?
What a great experience for a CRM. the new AI tools are amazing for cross team collabo!
What do you dislike about the product?
Hmm tough to say any bad points here, need other API plugs to help with some features
What problems is the product solving and how is that benefiting you?
data tracking and info gathering


    Information Technology and Services

Salesforce helps us keep track of leads and making sure no prospects fall through the cracks.

  • November 10, 2023
  • Review provided by G2

What do you like best about the product?
The Most Helpful thing when it comes to Salesforce is the ability to create lists and campaigns. Through our lists and campaigns, we are able to make sure customers are tracked when they attend events and conferences.
What do you dislike about the product?
Not much, though their dashboards and ability to sort through old lists and campaigns could be helpful.
What problems is the product solving and how is that benefiting you?
Helps us keep track of prospects as they make their way through our sales cycle by allowing us to visualize campaigns and keep track of the events prospects attend.


    Rahul M.

Salesforce Sales Cloud - Great Tool to Boost Business with Less Efficiency

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
It is a platform where we can keep a records on accounts, business, calls, call recordings, conversation, sales and many more.
What do you dislike about the product?
There is no such dislike about the application so far.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps proactively getting the report till now from the generation of Lead and help to take the next step of the Business.
It helps in analysys, collating, tabulating & organizing the data properly.


    Kaitlyn G.

Salesforce is Your Preferred CRM

  • November 08, 2023
  • Review provided by G2

What do you like best about the product?
I use Salesforce every day, it is my home page. (the lightning version). It is my single source of truth when tracking my Tier Accounts and viewing our team dashboard, as well as seamlessly integrating with other cloud apps.
What do you dislike about the product?
I prefer the lightning version to classic, but I love salesforce!! I don't dislike anything in terms of features or functionality.
What problems is the product solving and how is that benefiting you?
Salesforce keeps everything in one spot, and tracks activity for you. I have been a user for 5 years.


    Fabian H.

SalesCLoud is the CRM Gold-Standard

  • November 08, 2023
  • Review provided by G2

What do you like best about the product?
SalesCLoud is intuitive to use and very rich in features. It could be used out of the box as well as be highly customized. Integration to other systems is simple and the customer support is great, also is the community of users, called "Ohana". I use it daily.
What do you dislike about the product?
The complexity of SalesForce and it's richness in features can be overwhelming. Sometimes, I am not too happy with loading times of the SaaS but this maybe my connection. Biggest dislike goes to the pricing.
What problems is the product solving and how is that benefiting you?
Getting transparency about the business: Pipeline, sales planninig, account manager performance management


    Aman S.

Best CRM

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Sales Autmation, Lead Nurturing, On Time Follow-UP.
What do you dislike about the product?
You cannot customize according to your need.
What problems is the product solving and how is that benefiting you?
Help you to track all the sales leads and the customers on time to close the deals


    Michael P.

Works Pretty Well

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Keeps everything in one place, allows users to access up to date customer data
What do you dislike about the product?
Is pretty slow at times and breaks a bit more often that I would like
What problems is the product solving and how is that benefiting you?
Keeping all customer data in a centralized spacea and available to all users allow for better customer outreach and information gathering


    Anshika G.

Highlighting Salesforce Sales Cloud Capabilities

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud platform have immense out of the functionalities which helps sales agents to grow sales and business with the help of CRM capabilities.
Sales cloud have the advanced data model and automations which ease the agents reach to customers and improves sales.
What do you dislike about the product?
Sales Cloud is costly for medium and micro scale business and it has limitations on calling prospects within the platform.
What problems is the product solving and how is that benefiting you?
It solved multiple problems on growing sales and reach to customers with immense automation and data security and best customer management system. Additionally, benefits the business to improve the sales and customer conversion.