Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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What do you like best about the product?
The ability to customize this product to suit a of our needs
What do you dislike about the product?
Having to use a 3rd party to interface with our accounting software. It causes many glitches.
What problems is the product solving and how is that benefiting you?
We always struggled getting good data, and getting it in a format that we could use. With Salesforce in place that problem is completely gone.
Account Engagement
What do you like best about the product?
The Marketing Automation Platform (MAP) capabilities via the native integration with Marketing Cloud Account Engagement (formerly Pardot) continue to be a great solution for B2B marketing/lead generation. It's the easiest to use in the industry which drives great user adoption with Marketers.
What do you dislike about the product?
Would like to see even more investment/innovation for account-based marketing use cases, and additional native integrations with non-Salesforce marketing technologies.
What problems is the product solving and how is that benefiting you?
Activating on email channels to increase audience engagement, and get leads ready for Sales, faster.
Salesforce Maps
What do you like best about the product?
Maps has a variety of uses from territory management on a high level and on a salesperson level. Easy to use. Easy to implement
What do you dislike about the product?
Time to load large queries is too long..
What problems is the product solving and how is that benefiting you?
Saves time during route planning
Facilitating seamless and effective field interactions
What do you like best about the product?
Call planning capability is excellent . Myinsights has helped business and users get meaningful insights and analytics from customer engagements and helped improve successive interactions to enhance customer enagagement
What do you dislike about the product?
Rheee is opportunity for UI / UX to be improved and more user friendly
What problems is the product solving and how is that benefiting you?
Improved customer engagements
User Experience creates easy buy in from team
What do you like best about the product?
Our team of leaders was instantly bought in with the ease of use of the dashboards. Being able to manage the teams and generate reports helps bridge the gap.
What do you dislike about the product?
I do not have any experiences with negative items in Salesforce Maps!
What problems is the product solving and how is that benefiting you?
Helping the field team stay in the know from leadership down.
Seamless and user friendly, great CRM for Sales
What do you like best about the product?
Sales Cloud allows you to view recent activity, trends within an account and also create project opportunities from the account page. I've used other CRMs before and nothing has been as seamless as Sales Cloud
What do you dislike about the product?
Nothing comes to mind at this time, love the platform.
What problems is the product solving and how is that benefiting you?
Working in a large organizations that is industry agnostic sometimes an AE can be chasing the same account as you are and you are able to see all of the activity on that account in one place
Flows the life saver
What do you like best about the product?
It's the best product for our sales people to make their sale and to connect with customers and show them the reports , get them to see our products , sign the contracts and also submit their requests
What do you dislike about the product?
Running reports in large data sets objects
What problems is the product solving and how is that benefiting you?
It solves the problem of getting reports and dashboards to our customers and it helps them to close their deals in no time
Maximizing Sales Efficiency
What do you like best about the product?
Salesforce Sales Cloud stands out as a robust customer relationship management platform, specifically tailored for sales optimization. Its intuitive interface streamlines the sales process, enabling teams to track leads, manage customer interactions, and forecast sales with greater accuracy.
What do you dislike about the product?
I'd like a better user experience, investing in more UX UI designers
What problems is the product solving and how is that benefiting you?
I am using it to manage my customers at my venture studio
Salesforce Sales Cloud Review
What do you like best about the product?
The adaptability and extensive feature set of Salesforce Sales Cloud are particularly beneficial, providing versatile solutions for contact management, opportunity tracking, automation, and analytics, making it a valuable asset for various business needs.
What do you dislike about the product?
The pricing structure might be considered relatively high for smaller businesses and customization complexity might be a challenge for users seeking out-of-the-box solutions.
What problems is the product solving and how is that benefiting you?
Better customer interaction
Salesforce Sales Cloud Enhances Prospect and Onboarding Experience
What do you like best about the product?
The best thing about Salesforce Sales Cloud is that it let's our Salespeople connect with the prospects in ways that they could never before.
What do you dislike about the product?
Some downsides are that you need well defined processes and kpis to be able to get the most out of Salesforce Sales Cloud
What problems is the product solving and how is that benefiting you?
It allows us to gather information about the prospects all in one place.
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