Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
from
and
External reviews are not included in the AWS star rating for the product.
I'm using saleforce for 10 years and it's the best CRM tool in market
What do you like best about the product?
Ih helps you to guide and track your business, organize and coordinate your teams. Salesforce gives you great overview about productivity, revenue, forecast from a high lever or as a deep dive analytics tool for your data
What do you dislike about the product?
There are some limitations regarding filtering on Dashboards but it's nothing that you cannot avoid
What problems is the product solving and how is that benefiting you?
It solves busines organization issue. Everything is in one place. Different team members can colaborate and share information using Salesforce. This helps us to speed up the business and be more productive.
Most complete CRM
What do you like best about the product?
The robustness of the platform, making it the most complete CRM on the Market. Being able to connect various tools to complete the service and have a centralized source of truth.
What do you dislike about the product?
The UX/UI experience is not the most appealing, specially for new users. It has a ver long learning curve.
What problems is the product solving and how is that benefiting you?
Increasing our Sales o a Monthly basis
Highlighting Sales Cloud Features
What do you like best about the product?
Ease of use and user friendly UI of the system, easy to learn and perform the admin task.Being the best CRM in the industry, it provides most effective customer relationship management.
What do you dislike about the product?
Licenece fees is quite high for medium and Micro scale business, Sales Cloud should also provide some more out of the box features like calling or reaching customers without any additional costs.
What problems is the product solving and how is that benefiting you?
Salesforce provides multiple out of the box features which helps Sales Teams to Capture and Convert more prospects within the single Platform. Nevertheless, Salesforce Sales Cloud features and out of the box automations helps the business agents to eliminate human errors and manual efforts.
Great to collaborate
What do you like best about the product?
Great to have a full sales collaborating cycle
What do you dislike about the product?
Some manual work but usually detailed too
What problems is the product solving and how is that benefiting you?
Helping on sales follow up and accounting qualification
VP of operations
What do you like best about the product?
Great tracking and dynamic reporting - love the people
What do you dislike about the product?
The cost - for smaller companies it's challenging but your team does a great job or creating phase in projects
What problems is the product solving and how is that benefiting you?
How to predict the future lead
Good sales tool for growing companies
What do you like best about the product?
It's a good & efficient sales CRM for growing companies, we have been using this tool for over 7 months now, we have been able to integrate our other tool via API and all metrics are easily available on the dashboard. Makes it easy for our reps to keep a record of all accounts
What do you dislike about the product?
The tool is certainly expensive and takes quite a time to implement.
What problems is the product solving and how is that benefiting you?
We needed a efficient sales CRM for our growing team which we can integrate with our other tools.
It is so GOOD
What do you like best about the product?
Everything, Everywhere, All at once!
How can it get better?
How can it get better?
What do you dislike about the product?
Sometimes it is quite overwhelming with so many functionalities
What problems is the product solving and how is that benefiting you?
CRM - as said before, everything, everywhere, all at once.
The Best Tool for Sales Automation
What do you like best about the product?
It is an amazing CRM tool that I have used so far. Our sales automation was carried out by Sales Cloud Solutions, giving us a 360-degree view of our customer information, which is really important for any organization. We use the tool on a daily basis, and it has been of great use to us. We have also gotten our Sales Navigator integrated with the system which makes our work easy.
The customer support for any trouble was really good. Since we have in-house experts for the implementation, it was quite easy for us.
The customer support for any trouble was really good. Since we have in-house experts for the implementation, it was quite easy for us.
What do you dislike about the product?
Salesforce Sales Cloud has many standard modules, and that can lead to confusion. I had to get training on each of the modules thoroughly.
Moreover, the tool is too costly, and each of the add-ons can also come with a higher budget struggle.
Moreover, the tool is too costly, and each of the add-ons can also come with a higher budget struggle.
What problems is the product solving and how is that benefiting you?
Our sales enablement has been boosted by the Salesforce Sales Cloud Tool. We have the advantage of using the reports and dashboard feature of the solution which gives us realtime analytics for boosting our day-to-day tasks. The amount of our data in Excels has vanished to the cloud solution, which has given us a perfect 360-degree view of our activities and tracked them down clearly under the customer data.
Best Cloud CRM a Company can have
What do you like best about the product?
Sales Cloud is one of the main clouds of the Salesforce Platform that provides great features like Lead Management, Account and Contact Management, Opportunities Management, and Setting Up Roles and profiles to restrict access to data in the Salesforce for different Users.
The response time of this CRM is great compared to others. It provides powerful Reporting and Dashboards functionality.
It provides a great UI and can be easily customizable through both declarative and custom development.
The response time of this CRM is great compared to others. It provides powerful Reporting and Dashboards functionality.
It provides a great UI and can be easily customizable through both declarative and custom development.
What do you dislike about the product?
Salesforce offers different editions according to the user's need but it can be expensive for small firms. There's additional licensing and storage cost which is not bearable for small firms.
What problems is the product solving and how is that benefiting you?
We integrated WordPress Forms with Salesforce through WebtoLead standard functionality. We are receiving all the Customer data from the different websites and storing it in the single Salesforce CRM where all the Companies (Accounts) and their Contacts are available. Lead can be further converted into Accounts, Contacts, and Opportunities for further business Operations.
Salesforce also helps in tracking events like emails, calls and tasks against each Lead. Account and Contact
Salesforce also helps in tracking events like emails, calls and tasks against each Lead. Account and Contact
This is a good CRM tool for sales.
What do you like best about the product?
Sale force sales cloud offers me detailed reports which I truly like. It is a complete summary of what we are selling and therefore easy to know our business performance. They also provide flexible filtering options that enable customized data extraction, critical in helping us do our financial analysis. The relationships that connect account managers with stakeholders are simply remarkable. By consolidating all of this into one location, we can now effortlessly monitor our pipelines as well as manage our projects.
What do you dislike about the product?
Though Salesforce is doing many positive things but making quotation not very difficult. I believe that restructuring of financial and billing procedures should be simplified in order to become more understandable.
What problems is the product solving and how is that benefiting you?
The problem of storing all client and project data in some centrally controlled location is addressed by the Salesforce Sales Cloud. The embedded system has proven crucial in reducing errors as we make sure every stakeholder is fed with the same consistent information. This is very useful in predicting the future events when doing forecasts and budgeting accurately as a person involved in financials’ control.
showing 3,271 - 3,280