Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Sales cloud Features are growing and helping our users
What do you like best about the product?
Sales Cycle and reporting to make users life easy
What do you dislike about the product?
Better UI and in debt steps to implement
What problems is the product solving and how is that benefiting you?
Managing the Ad sales and reporting
Sales Cloud Rocks
What do you like best about the product?
Sales Cloud is user friendly and provides efficient CRM results and usage. It provides a tool that we can utilize daily to provide the best results for our teams. And the customer support is always on point.
What do you dislike about the product?
It can be a lengthy implementation but that's the case with all good CRMs
What problems is the product solving and how is that benefiting you?
Sales Cloud helps us create an manage our sales pipeline which is crucial in delivering results.
Dynamic, flexible, powerful solution to suit most business needs.
What do you like best about the product?
Salesforce Sales Cloud is extremely customisable to suit a business in any industry. I love the automation capabilities and ease of integration with other systems.
What do you dislike about the product?
I wish it was easier to understand permissioning and security settings.
What problems is the product solving and how is that benefiting you?
Visibility into process management and reporting
Game changer for any business
What do you like best about the product?
The customization for our entire business!
What do you dislike about the product?
We could use some more communication about developments and ai
What problems is the product solving and how is that benefiting you?
Keeping track of leads
The platform for growth
What do you like best about the product?
I've used the Salesforce Sales Cloud for 18 years at four different companies, and it is absolutely amazing at enabling a company to grow their business by engaging with their customers in a deep meaningful way. With the new Generative AI features that I've tested hands-on the next 18 years are going to be amazing!
What do you dislike about the product?
There are so many new capabilities released three times a year it is difficult to keep up with them all! I know that Salesforce owns Slack, but my companies have been Microsoft Teams users - I wish that Salesforce played nice with Microsoft because there is a lack of good out of the box integration capabilities for MS Teams.
What problems is the product solving and how is that benefiting you?
The Salesforce ecosystem (partners and ISVs) have so many apps available to extend the Salesforce platform that we have enabled significant productivity gains.
Can customize to fit my needs
What do you like best about the product?
Standard features are great, but I especially love l hope easy it is to customize it to fit my needs. The ability to extend the features of the platform with customization and integration of third party tools is top notch.
What do you dislike about the product?
At the moment, nothing. I have been able to get this tool to support all my needs.
What problems is the product solving and how is that benefiting you?
Visibility of account activity; sharing sales data with delivery team
Top CRM
What do you like best about the product?
Easy to use for pipeline management. Great platform.
What do you dislike about the product?
Nothing - it meets all of my needs. Great CRM
What problems is the product solving and how is that benefiting you?
Managing accounts, contacts, opportunities and staying on top of pipeline.
Sales cloud just works
What do you like best about the product?
Make sure you use a dev and don't try to make it work yourself. However very powerful and you get out high multiples of what you put in.
What do you dislike about the product?
High barrier to entry regarding getting system functional the way you need it. Expensive dev costs however you get much more functionality than a pre built industry CRM.
What problems is the product solving and how is that benefiting you?
Sales and follow-ups
Very useful for our sales reps
What do you like best about the product?
Easier to navigate and schedule repetitive region visits
What do you dislike about the product?
It's sometimes really slow when working in large areas
What problems is the product solving and how is that benefiting you?
It's great to plan our routes and to see everything in a place
The only CRM platform you should use
What do you like best about the product?
The ease of use and scalability of the product. There is almost anything it can do to achieve a business's needs
What do you dislike about the product?
It can be faster. Lightning version although more feature reach, still lags in comparison to classic.
What problems is the product solving and how is that benefiting you?
Being able to have a 360 view of the customer on all aspects
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