Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Just starting to learn salesforce. Looking at security items
What do you like best about the product?
Focus on security is key especially with AI functionality. Appreciate attempts to isolate customer training from rest of baseline I'll.
What do you dislike about the product?
Nothing yet. Perhaps the agreement with MSFT and Amazon for what is private and remains private with LLM's that have been trained by customer would be good
What problems is the product solving and how is that benefiting you?
Worki Ng with federal customers on FedRAMP. Security is key.
Force multiplier across the enterprise
What do you like best about the product?
I use Salesforce every day. It allows me to stay organized and keep track of many accounts, as well as the overall health of our business relationships.
What do you dislike about the product?
Configuring reports can be a little confusing.
What problems is the product solving and how is that benefiting you?
It helps organize client accounts, what stages they're in, and helps predict where we are going with them.
Review for Salesforce Sales Cloud
What do you like best about the product?
Salesforce is a very easy to use CRM. You can build custom components which is very easy to implement, on top of what is provided out of the box. Their customer support is available 24 by 7 to help you implement.
What do you dislike about the product?
It is very good for us to manage our lead data. so its been so far so good for us.
What problems is the product solving and how is that benefiting you?
We are using the salesforce service cloud to manage our leads & opportunities to a contract.
Best CRM product on the Market
What do you like best about the product?
It helps me stay organized with client interactions and help them move through the pipeline
What do you dislike about the product?
I wish iot could integrate with third party tools that could help in info. flow seamlessly to other systems
What problems is the product solving and how is that benefiting you?
It helps us collaborate effeciently with helpful features like chatter. The reporting in the tool is immaculate as it helps us share our numbers and forecast effeciently through each Quarter and year.
SalesForce CRM
What do you like best about the product?
It's ease of use and features. It's easy reporting features
What do you dislike about the product?
Nothing at this time, have used in a few organisations now.
What problems is the product solving and how is that benefiting you?
Releasing new features
it's perfect and intelligence.
What do you like best about the product?
We had to manage everything before we used salesforce, and the work was really slow, so I suggested using salesforce because I had heard about it, and after we used it, our work increased by 15% compared to before.
What do you dislike about the product?
nothing because its very smoth and he had a lot of feature.
What problems is the product solving and how is that benefiting you?
I will give you one example
Manual Data Entry and Organization:
Problem: Sales teams often spend a significant amount of time on manual data entry and organization, leading to errors and inefficiencies.
Benefit: Salesforce Sales Cloud automates data entry, ensuring that information is accurately captured and organized. This allows sales representatives to focus more on selling and less on administrative tasks.
Manual Data Entry and Organization:
Problem: Sales teams often spend a significant amount of time on manual data entry and organization, leading to errors and inefficiencies.
Benefit: Salesforce Sales Cloud automates data entry, ensuring that information is accurately captured and organized. This allows sales representatives to focus more on selling and less on administrative tasks.
Best CRM for Sales forecasting
What do you like best about the product?
Agility, flexibility, highest uptime, multiple upgrades, easy maintenance, easy to implement and open API helps to integrate with any source system, and most amazingly super customer support. I can blindly give this product a 5-star and advocate all companies to use it.
What do you dislike about the product?
Salesforce Mobile Tough is good and needs improvement and also salesforce should come up with a true offline feature. This is not a show stopper, multiple features that Salesforce offers pass the limitation.
What problems is the product solving and how is that benefiting you?
Salesforce has helped the sales team do better planning and at the same time management have a better insight into forecast for the month or quarter.
Pipeline Your Projects
What do you like best about the product?
It helps you to organize your work and do it effeciently by keeping a track of your leads. It gives various options like emails, social media, text messages to approach your leads.
What do you dislike about the product?
The implementation part needs training and this software is a bit expensive. It needs to use connectors to integrate with other softwares which is quiet frustrating.
What problems is the product solving and how is that benefiting you?
It is helping me in focusing on my customers in a simple and faster way. It is giving me an analytical approach and also helping in collaboration with other teams thus reducing efforts and time for output in business.
Platform Manager
What do you like best about the product?
Ability to customize both via metadata and appexchange
What do you dislike about the product?
Cost associated with monthly fees and time typically required for development efforts
What problems is the product solving and how is that benefiting you?
Ability to manage business processes related to account management and business development
We run our business using Sales Cloud
What do you like best about the product?
Having customers data, leads and opportunities all available all the time and with updated details.
What do you dislike about the product?
Some steps/processes do take several extra clicks to complete
What problems is the product solving and how is that benefiting you?
It allows us to run our sales cycles in a consistent manner and keep multiple parties up to date throughout
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