Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Systems engineer
What do you like best about the product?
It is ll cloud based and buildable and has a lot of capabilities
What do you dislike about the product?
Difficult to learn, support not American based
What problems is the product solving and how is that benefiting you?
Lead generation and note for account planning and mapping
Salesforce cloud is great to work with
What do you like best about the product?
Sales cloud helps me to manage my data and dashboard visualize my data way better to understand it easily.
What do you dislike about the product?
Sometimes the document which i have to refer is lil tricky
What problems is the product solving and how is that benefiting you?
Great tool for this cloud to use crm with it
Kelly’s Sales Cloud Reciew
What do you like best about the product?
I've used it for years so I'm very familiar with the data model and available functionality. Account management is straight forward, and Opportunity management is key to our organization's success.
What do you dislike about the product?
On certain features, like trying to pinpoint sharing on an okject, it switches to classic.
What problems is the product solving and how is that benefiting you?
We're helping our seller make it and we're enabling sellers and their managers to really know where they stand in regard to sales opportunities.
Great Job
What do you like best about the product?
Connectivity with other apps and it does a great job of automating my prospect joirneys
What do you dislike about the product?
Not enough voice recognition and I think integrating the clouds more would be helpful
What problems is the product solving and how is that benefiting you?
We had used spreadsheets before getting Salesforce so this helped a lot.
Love it
What do you like best about the product?
It keeps all of our customer data in one place so that we can coordinate across our team
What do you dislike about the product?
It's not about the product per se but more an issue with user adoption and customization based on our specific use case
What problems is the product solving and how is that benefiting you?
It's is helping us to track activities that we engage in on our clients behalf so that we can let the know the value we provide
Easy to see contacts
What do you like best about the product?
I love that I'm able to quickly see my prospects and those that others are reaching out to without accidentally double tapping the contacts. I also really like the ability to filter
What do you dislike about the product?
I use the integration with salesloft and I like putting my leads into a report to assign people to reach out to - you are unable to pull into salesloft from the report function and it would be much more convenient if you could
What problems is the product solving and how is that benefiting you?
Helping us solve lead and deal management
Efficient record keeping of sales data
What do you like best about the product?
Customer historical sales data and customer interaction management. Sales lifecycle management.
What do you dislike about the product?
I don't dislike anything. The platform is as user friendly and as helpful as the data captured by the organization.
What problems is the product solving and how is that benefiting you?
Customer data management and sales lifecycle
Great product for all Company stages
What do you like best about the product?
It streamlines sales processes for any size of a business-- offering a user-friendly interface, analytics and reporting capabilities, efficient lead management, and seamless integration with other Salesforce products when business growth requires expansion. Anyone can learn the product for everyday use of the platform.
What do you dislike about the product?
There are few small features and capabilities that haven't been added that customers keep bringing up in a lot of admin groups that would seem to be basic functions for reporting and/or objects.
What problems is the product solving and how is that benefiting you?
Enhances collaboration among teams, provides real-time analytics and reporting. Minimizes communication errors and helps lead to increased sales productivity.
Sales cloud
What do you like best about the product?
The ability to see pipeline quickly and organizing opportunities for me
What do you dislike about the product?
It can be confusing for the customer service reps to find and use data.
What problems is the product solving and how is that benefiting you?
This gives us a somewhat easy way to ensure that all emails are handled and quota is met
Great customizable tool
What do you like best about the product?
This is an excellent customizable tool. It really is what you build it in to. All good for someone who can build with logic, no code needed for most things.
What do you dislike about the product?
Cost is very high, often raises price. Hard to tell what's included and what needs to be purchased as an add on.
What problems is the product solving and how is that benefiting you?
Let's us keep track of all of our customer relationships and deals.
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