Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
A Great Experience with Salesforce!
What do you like best about the product?
It is complete. It has all necessary tools a sales rep like me needs . You can customize reports, track deals easily, and can be integrated with a lot of different software to provide ease of use all throughout
What do you dislike about the product?
There are unexpected downtimes. There is a certain time of the day where errors keep popping up and inables me to do anywork for that period of time. It does get fixed within the day although it happens very frequently
What problems is the product solving and how is that benefiting you?
It basically is a CRM made for sales people. So it has everything that a typical sales person needs to get the job done. I've had experienced other CRM systems not built for sales and it's actually quite hard to move things around the way you can move things around with Salesforce
The best CRM tool in the market
What do you like best about the product?
You can trust Salesforce when it comes to bringing in cutting edge innovation to the business context!
What do you dislike about the product?
Sometimes the application can get pretty slow.
What problems is the product solving and how is that benefiting you?
Salesforce provide a complete view of customer. Easy to integrate with other business applications.
Best Cloud CRM Solution so far
What do you like best about the product?
I love Sales Cloud to be focusing on admins and therefore their clicks before code approach. It is really easy to implement the most complex business logic with flows and without a line of code.
What do you dislike about the product?
I dislike how they are doing sales and pushing the customers to buy more and longer licenses. In the beginning when Salesforce started they told people they can just buy a license for a month, because Salesforce trusted their product and were sure that the customer will continue using it. Nowadays they are just afraid of loosing agains competitors
What problems is the product solving and how is that benefiting you?
For me as a Salesforce consultant, Salesforce is my bread and butter.
Sales Cloud Review
What do you like best about the product?
- a lot of out of the box features are provided
- the standard objects are quite useful
- the UI is very lean
- the standard objects are quite useful
- the UI is very lean
What do you dislike about the product?
- the activity lane could be more customizeable
What problems is the product solving and how is that benefiting you?
- It makes the whole sales process transparent and this helps in finding improvements in the Sales process.
Ease to use with very easy user navigations
What do you like best about the product?
Salesforce cloud really helps to monitor thee entire sales processs at ease. Starting from Campgain, Lead to Opportunity. The best thing about the sales cloud is that you can view the 360 degree view of customer insigghts. With the newly added sales cloud email using einstien makes it the best CRM tool for engagement, a very well defined emails can be generated just will clicks and further it can be customized as per need.
What do you dislike about the product?
I feel it can be costly for small startup companies. But you get what you pay for.
What problems is the product solving and how is that benefiting you?
It allows the sales team to have 360 degree view of customer at each time, which helps them to sale product as per the need of the customer. The latest AI features make the engagement more easy and scalable with clicks.
Best solution for our Sales team
What do you like best about the product?
New and upcoming features with all bew releases
What do you dislike about the product?
Add on features to be purchased for few use cases
What problems is the product solving and how is that benefiting you?
Healthcare professionals servicing
Drives better business outcomes!
What do you like best about the product?
Sales cloud has so many out of the box objects to track sales activity from lead to close. It has so many easy to use functions that allow sales individuals to manage their book of business and collaborate with service cloud users.
What do you dislike about the product?
There is a bit of a learning curve for regular business users to understand where to get at specific data or understand when they take an action, what actually happens. Many of these things can be trained however.
What problems is the product solving and how is that benefiting you?
Sales Cloud helps us to allow sales agents to manage their own book of business without admin intervention. It has great tools for associating related records and separates the concept of a lead and an actual customer.
Most data in one easy to use website
What do you like best about the product?
The amount of data I can add to any amount and how easy it is to integrate with other accounts
What do you dislike about the product?
The site can sometimes feel basic which is not a bad thing since it is still very user friendly
What problems is the product solving and how is that benefiting you?
It helps me find great leads and accounts to make the selling process much easier
Sales Cloud Best Saas application
What do you like best about the product?
This is best CRM cloud i have ever worked.
What do you dislike about the product?
Loghtening page has too much complexity to navigate.
What problems is the product solving and how is that benefiting you?
It is one stop shop for Lead to Oppty
Sales Cloud Rocks!
What do you like best about the product?
Lead generation, communicating with customers and tracking activities is so much easier in the Salesforce Sales Cloud!
What do you dislike about the product?
Not much to dislike! I guess user adoption is always a challenge.
What problems is the product solving and how is that benefiting you?
Gives us a 360 view of our members. Full lifecycle of the customer journey is allowing us to quickly make better decisions.
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